3,724 reviews
From
$103235 King Edward Avenue, Ottawa, K1N 7L8, Ontario, Canada
3,724 reviews
1/51
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Private entrance
Terrace
Holiday Inn Express & Suites Downtown Ottawa East by IHG is a 3-star hotel in Ottawa, Ontario, Canada, located about 1.5mi from the city center at 235 King Edward Avenue. Prices start from $103 per night, and breakfast is offered to guests.
Inside, vibe is bright and practical: an indoor swimming pool (free), free Wi-Fi, a fitness center (free), air conditioning, and soundproof rooms for a restful stay. Non-smoking rooms, an elevator, and private entrance add convenience, while wheelchair accessibility, a terrace, sun deck, garden, landmark view, and a view offer relaxing spaces. Family-friendly touches include a kid-friendly buffet and free kids' meals, and on-site parking is available for an extra charge.
Address: 235 King Edward Avenue, Ottawa, Ontario, Canada. Location: Ottawa, Ontario, Canada (1.5mi from the city center). Reviews: 3,956.
An indoor saltwater pool awaits, open year-round and limited to adults for a relaxed swim after a day of Ottawa discoveries. Powering the stay are a free fitness center and dependable Wi-Fi, keeping routines on track while away from home. The vibe stays bright and practical, designed to make every moment feel easy and welcome.
Room choices span several styles: Queen Rooms about 325 square feet with a queen bed; King Rooms around 323 square feet with a king bed; and larger Suites at 355 square feet featuring a king bed plus a sofa bed. For those who enjoy a view, City View rooms and a Room with City View offer city panoramas to overlook the bustle below.
Payment is cashless, with accepted methods including Visa, Diners Club, Discover, JCB, Mastercard, and American Express. Non-refundable rates are available for some Standard and King configurations, providing flexible options for planning. On-site parking is available for an extra charge.
Closest airports
Ottawa Macdonald-Cartier International Airport
7.6miOgdensburg International Airport
53.2miIndoor swimming pool
Free wifi
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Landmark view
Elevator
Kids' meals
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Show 5 photos
Standard, Queen Size
1 Queen Size Bed
325 sqft
Microwave
Flat-screen TV
Dryer
Refrigerator
x4
+
x3
More details
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Show 7 photos
Standard, King Size, Accessible
1 King Size Bed
325 sqft
Landmark view
City view
Private Bathroom
Bathtub
x4
+
x3
More details
Show 7 photos
Standard, 2 Queen Size Beds, Accessible
2 Queen Size Beds
325 sqft
Landmark view
City view
Private Bathroom
Bathtub
x4
+
x3
More details
Show 6 photos
Standard, 2 Queen Size Beds, City View
2 Queen Size Beds
325 sqft
Landmark view
City view
Private Bathroom
Private entrance
x4
+
x3
More details
Show 5 photos
Standard, King Size
1 King Size Bed
325 sqft
Landmark view
City view
Private Bathroom
Private entrance
+
More details
Show 3 photos
Suite
1 Sofa Bed
1 King Size Bed
355 sqft
Landmark view
City view
Private Bathroom
Private entrance
x4
+
x3
More details
Show 5 photos
Standard Room
1 Double Bed
325 sqft
x4
+
x3
More details
Standard Room is 323 square feet and includes a double bed 131-150 width.
Show 5 photos
Run of House
x10
+
x6
More details
Room Run Of House
Standard, City View
1 Queen Size Bed
x4
+
x3
More details
Standard, 2 Queen Size Beds
2 Queen Size Beds
x4
+
x3
More details
Standard, Queen Size, Accessible
1 Queen Size Bed
x4
+
x3
More details
Leisure, King Size
1 King Size Bed
+
More details
8
3,724 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Karen
8.2
July 2024
Close to ByWard Market and parliament.
Close to homeless shelter. Nothing bad happened it just didn’t feel safe for families. You need to tell folks to stay off Murray. They can access parliament and Byward much safer going down st Patrick.
Octavio
9.1
May 2025
Super friendly staff Spacious and classy room, excellent facilities Bed: Super comfortable Shower: Good, with different options in terms of show head configuration There is also a great office like chair and ample desk space and a nice couch No electric kettle in the room, but coffee maker and microwave, for tea lovers such as myself, there is hot water self service with an assortment of tea options at ground level Could be a bit more options on the breakfast front but plenty enough Overall, a great place to stay. highly recommended. Keep in mind that the train station in Ottawa is a bit far from the city center.
the only thing that I can say is that sometimes the elevators (there's two) take quite a bit of time to be available, might not be enough for the size of the hotel and the amount of rooms.
Rikki
8.2
July 2025
Loved that it was within walking distance of ByWard Market and other attractions. Thought there were some really nice touches in the room design - lots of hooks and shelves for bags, drawers and closets, etc. We had a nice sized room. Staff were nice although we had limited interaction with them.
Pool was smaller than I expected. Although I liked the proximity to downtown, we were kitty corner to a homeless shelter and down the street from another. Just some interesting characters wandering around with one joining us for the buffet breakfast one morning. :)
Jens
8.2
August 2025
Large and quiet rooms with safe, fridge and everything we expected. Breakfast also good, with pancakes, cheese omelettes. Sausages, bacon, Cornflakes, yoghurts, Apples, bananas, Toast, juice, etc… Location only 10-15 min. by foot to Byward Market, East Block and Shopping Center.
The Opposite street corner in the evening is occupied by drug-addicts around a Community Center, but you can pass them on 2 other streets to get into downtown… Parking only in the Hotel Garage possible, because of Parking Limits on all Public streets around….
Ilya
10
September 2024
Excellent hotel with all modern amenities. The bed was huge and incredibly comfortable. The bathroom featured a large shower and a nice sink area. The breakfast was great – don’t expect a continental spread from large chains, but you’ll definitely be satisfied. The 24-hour self-service laundry was convenient (3 CA$ for the washing machine and 3 CA$ for the dryer, on August 2024), and there’s a small pool for relaxation (when it’s not filled with teenagers) and a gym for fitness activities. The room was very clean, fresh, and spacious, filled with tea, coffe and water. For a fee, the garage is spacious, secure, and clean. Overall, a truly pleasant experience.
Sandra
8.2
January 2025
Breakfast was good, rooms were clean and provided all you need
Parking cost extra, goggle map keeps leading you to wrong door so cannot get in and getting into guiding hard. All the one way streets surrounding it should have better directions how to get in. No check in parking area to wait in dangerous parking garage entrance to flash key card in such an incline. Parking exit door always open so many homeless or dangerous people could be lurking in there. Scary .Thermostat shone bright light bothered me in the night
Josee
8.2
July 2024
The location was great…about a 8-10 minutes walk to the byward market…20-25 minute walk to parliament hill. Parking is available on site however when we got there later in the afternoon it was all booked. We had to park at another parking lot 5minutes walk from the hotel. The parking at the hotel is pretty much a first come first serve. The breakfast was pretty good and the cleanliness was pretty good. I would book again. The patio rooftop on the 7th floor was nice. We watched the fireworks from there on Canada Day! There is also another one on the 2nd floor. I think it’s the 2nd floor anyways. That one was close when he went.
The pool was a bit on the smaller side
Mohsen
8.2
June 2024
Hotel was modern, clean like spotless clean! breakfast was ok+! elevators fast and available! Staff were good too! I loved the fact that the shampoo and soaps were refillable and plenty were available for guests! Not like other hotels that you get 10cc of shampoo and expect 2 people to use it! Also this would reduce the plastic waste more than anything!
Parking is stupidly small for a fullsize car! If you are renting or having a bigger car just forget about parking in 1 stall you have to find a double spot and park in it! There was a homeless shelter across the hotel which is something! homeless people around the hotel and I dont recommend booking with family if you want to walk places.
Chatchon
9.1
January 2025
Good location and breakfast options and quality
I was confused about where to park at the beginning, I didn't know that I had to rush to park the car at the entrance to check in first and get the parking card before I could park my car in the parking lot. Making me a bit panic. It would be better if you sent this detail to me before I arrived. I met 2 homeless people who came in and took breakfast catering with me that morning. Nothing happened, but I felt a bit insecure in that moment.
Liqun
9.1
May 2024
Very modern and one of the newest hotel in downtown Ottawa as the hotel advertised. Room spacious and very very clean. Spotless and big bathroom. Not a lot of choices for breakfast options but decent. I didn’t get here on vehicle so no comments for parking. Gym appeared to be 24h and there’s also an indoor pool, I didn’t get a chance to try due to my tight schedule.
Location is just across a gathering spot of a lot of homeless people, unfortunately. I would hope that there’s a master switch of all the light switches in the room. When I feel like sleeping, I had to get out of the bed and turn off each of them one by one, unless there’s one that I didn’t notice.
Attractions
ByWard Market
0.2miOttawa Notre-Dame Cathedral Basilica
0.4miRoyal Canadian Mint
0.5miNational Gallery of Canada (Musée des Beaux-Arts du Canada)
0.5miOttawa Locks
0.6miRideau Canal
0.6miRideau Hall
0.9miOttawa Parliament Hill
1miCanadian Museum of History
1miCanadian Children's Museum
1miGatineau
1.1miCanadian Museum of Nature
1.3miCanadian War Museum
1.8miCanada Aviation and Space Museum
2.8miGatineau Park
7.9miAttractions
ByWard Market
0.2miOttawa Notre-Dame Cathedral Basilica
0.4miRoyal Canadian Mint
0.5miNational Gallery of Canada (Musée des Beaux-Arts du Canada)
0.5miOttawa Locks
0.6miRideau Canal
0.6miRideau Hall
0.9miOttawa Parliament Hill
1miCanadian Museum of History
1miCanadian Children's Museum
1miGatineau
1.1miCanadian Museum of Nature
1.3miCanadian War Museum
1.8miCanada Aviation and Space Museum
2.8miGatineau Park
7.9miAirports
Ottawa Macdonald-Cartier International Airport
7.6miOgdensburg International Airport
53.2miLocation
Features
Age restrictions
Availability
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Landmark view
Elevator
Kids' meals
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Snack bar
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Convenience store on site
Elevator
Facilities for disabled guests
Heating
Hypoallergenic
Non-smoking rooms
Private entrance
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dryer
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Garden
Picnic area
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Fold-up bed
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness center
Indoor swimming pool
View
City view
Landmark view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Private parking is available on site (reservation is not possible) and costs CAD 18 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Diners Club,
Discover,
Visa,
American Express,
JCB,
Mastercard
This property does not accept cash.
What's the check-in and check-out schedule at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Guests at Holiday Inn Express & Suites Downtown Ottawa East by IHG can check in starting from 03:00 PM and need to check out by 11:00 AM.
Is there parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Yes, there is parking available at Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel. The parking is private, on-site, and costs C$18 per day. However, it is not possible to make a reservation for parking.
What's the nightly rate at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Accommodation at Holiday Inn Express & Suites Downtown Ottawa East by IHG starts as low as $103. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
Which room categories can I book at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
The hotel offers a variety of room types including Queen Rooms with Two Queen Beds, Standard Rooms, Leisure King Rooms, King Suites, and King Rooms. All rooms are non-smoking and have a room size of 323 sqft. The Queen Rooms and King Suites accommodate 4 adults and 3 children, while the Standard Rooms, Leisure King Rooms, and King Rooms accommodate 2 adults and 1 child. The beds available in the rooms are either Queen size or King size.
What activities does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer?
Guests at the Holiday Inn Express & Suites - Ottawa Downtown East can spend their time enjoying the leisure amenities available. One of the main highlights is the indoor swimming pool, which is available throughout the year. The pool is located indoors, offering a comfortable and convenient setting for guests to relax and unwind.
Additionally, the hotel also features a fitness center, allowing guests to maintain their exercise routine during their stay. The fitness center provides the necessary equipment for a variety of workouts.
For those looking to enjoy some sun, the hotel offers a sun deck where guests can bask in the warm weather and soak up some rays.
Lastly, business travelers can take advantage of the on-site business center, equipped with all the necessary amenities to ensure a productive stay.
Does Holiday Inn Express & Suites Downtown Ottawa East by IHG feature a pool area?
The hotel has one pool available. The pool is indoors and is open all year round. However, there is an age restriction for access to the pool as it is for adults only. Additionally, the pool features a saltwater system.
What methods of payment does Holiday Inn Express & Suites Downtown Ottawa East by IHG accept?
Holiday Inn Express & Suites - Ottawa Downtown East, an IHG Hotel accepts various payment methods including Mastercard, Diners Club, Discover, American Express, JCB, and Visa. However, cash is not accepted as a form of payment.
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