There was no breakfast, location was perfect for us.

We arrived approximately 7:00pm, it was dark outside already. We couldn't enter the hotel for several minutes until the security person finally let us in, in the meantime, homeless people & drug addicts are walking by us on the sidewalk, yelling, it was very un- nerving. When security let us in we had to wait about 20 minutes for someone to show up at the front desk to check us in.

The receptionist that evening was very patient with me to figure out my card issues and she was so kind enough to offer me free parking that night She smiled alot and she was very cheerful. In the morning a different receptionist with same smiles and willingness to assist, she was a sight for sore eyes that morning. Overall I enjoyed my stay and i will be back😁

So many guys hanging around all the time out at the parking lot, it made me feel a little unsafe outside , because I had my teen girls . Alot of drug addicts on the street .

Location and Promptness of staff in helping out. My third stay at Days Inn Ottawa in a span of two years. Would come back.

Needs maintenance. Had booked for 5 nights / 6 days. Had to change 4 rooms a span of day 1 and Day 2 due to rooms having issues. It’s good to have the staff willing to resolve the issues.

Enjoyed my stay while visited my son in university. Very comfortable bed with super clean bathroom. A lot of clean towels provided with clean bed sheets. Convenient parking next to hotel. Excellent central location with many restaurants and grocery stores around, close to ByWard market. Will come back again when will be in Ottawa.

None.

Staff were very friendly and helpful, facilities were basic but clean and comfortable

Could have done with 2 coffees available in the morning rather than a single pod meaning we had to go down again. Not ideal travelling as a couple. Also had the cleaning staff go into our room when we left the occupied sign up which was uncomfortable

Within walking distance of centre

First room allocated was on ground floor and outside …..terrible. Outside door wouldn’t lock and ceiling was peeling in numerous places and smelled nasty. Requested alternative and given inside room on 3rd floor - much better but charged an upgrade.

Room was clean and staff super friendly. We had an amazing time and the location was perfect. Very happy there was parking available for an extra cost.

Our room key wouldnt work to let us in the building so we had to keep going around front everytime we went outside for a smoke. Our room only had two towels which was frustrating because we specifically asked for a room with a jacuzzi. There were no extra towels available at the front desk.

The customer service from Maryann is exceptional!!! surely she goes not just the extra mile but the 1000 miles. I witnessed how she helps every customer that comes in, completely impressed about her human being and the service that make you feel careful. That's exactly what you are looking for when you are far away from home. And Randy is the best alarm man that I ever meet. Guys you have the best crew that I ever meet, Thank you!

The shower needs a bit of love. The rooms doesn't have microwave or safe

There are a supermarket, a convenience store, a big shopping center, many offices, an independent cinema, sightseeing spots, bus stops, O-train station, and many restaurants and bars nearby. On the parking side, it is very quiet. Receptionists are very friendly.

The facilities are old, and air conditioner is a bit noisy. The entrances are always locked, and the key slots don't work when it is cold.

Staff were great, very friendly and helpful. Bed was really comfortable and the room was very clean. Bathroom was great and advantageous having the sink external to the shower/toilet. Good location close to food outlets, supermarkets, and walking-distance to Parliament Hill.

Not the hotel's fault, but the immediate area isn't the nicest, but nonetheless the hotel felt safe and we didn't encounter any issues.