The breakfasts were quite good, but I have a couple suggestions: 1; the sausages and eggs could have been kept warmer. 2; The plastic utensils were terrible, please switch to disposable wood utensils. Also better for the environment 3; For the sake of the environment, you should have recycle bins.

We tried to book our stay directly with the hotel, but your web sight apparently put it through an outside source which meant that we didn't earn any point for our membership.

The hotel was very clean and in a perfect location — we were able to walk to all the main attractions in town. The staff were friendly and helpful, which made the experience even better.

One suggestion for improvement: during breakfast, it would be great to ensure that food is consistently available. When we arrived, we had to ask for eggs and bread, and ended up waiting about 15 minutes for the eggs to be ready. Making sure items are restocked throughout breakfast time would really enhance the guest experience.

The staff were very friendly, patient and helpful.

After initially thinking the location was poor, we realised we could walk into town in 10/15 minutes and the choice of food outlets, albeit chains, around the hotel, were plentiful. The small burrito takeaway five minutes from the hotel was a very pleasant surprise as far as food quality was concerned. And you could buy a beer!

Convenient. The staff were friendly and accommodating. Because the TV in the reserved room was not functioning properly, the staff kindly upgraded us to the jacuzzi room (larger). The breakfast was standard fare and fresh.

The motel was tired, walls needed fixing up, baseboards needed attention and drapes need cleaning. Grouting in the bathroom could use a good scrubbing and the grouting around the toilet needs attention.

The breakfast was great, lots of things to choose from and the woman monitoring the serving area was very friendly and kind. We appreciated the attention to the visitor's needs and the choices of options available. The staff were all very accommodating and helpful.

The water did take a long time to warm up in the shower. Also, not the fault of the hotel, but there were kids above us and they were jumping off the bed and running around all hours of the night and early morning. So I would recommend that the hotel keep some lower-level rooms for families with kids so other patrons of the hotel don't have to hear or feel the vibrations of heavy feet.

The value was great, and the accommodations were very comfortable. The breakfast was really good and a great way to start the day, especially with children.

We were not unhappy with anything. I have nothing negative to say about these accommodations .

Loved the friendly staff, beautiful little hotel, spacious rooms, big beds, and lots of storage space.

Only complaint I really had was the AC. We tried to turn it off/ down but unfortunately it never really did that. I had my 9 month old son and his hands were absolutely freezing in the morning. Although he was okay that was the only small thing.

Unfortunately the hair dryer is extremely disgusting. It’s never been clean from the looks of it and handle was all sticky and had leftover glitter from the past guest. I even took some Kleenex to wrap around the handle and it stuck to it.

Location was excellent It was very clean Staff were very good I would stay here again

Facility is a little dated. Especially bathroom Beds were ok In need of a little makeover to spruce up a stay.

Breakfast was quick, hot and perfectly adequate. The associate on at night when we arrived was Glenda and she was friendly, funny and accommodating (and she has her name on her vacuum and I respect that). When a friend decided last minute to visit for the night she changed our room and recommended a great pub downtown. She was awesome.

I found the price ($192) for one night was a bit much for Smiths Falls. Not exactly the tourist capitol of the world.