Near to downtown, in very wide street with zero noise Near to all utilities & metro stations, have a lot of car parking The employees were very nice & gentle. I remember Fatima on my first day I had to go to party & I was wearing 15cm high heels on a snow day, I asked her if she can help me to reach to me car & she helped me happily. Jasmin the housekeeper I asked her to change my bed sheets because accidentally I dropped a chocolate on them & she did it without feeling me any embarrassment. They were very nice team & helpful. I loved the idea of keeping doors of hotel open over nights, so if I have a friend visiting me late he can go upstairs directly & no need to go downstairs top open for him.

The utilities was little bit old. The pillows need to be replaced with new comfy ones. The TVs need to be replaced with a modern ones. The water pressure need to be more & the shape of the shower itself need to be replaced with more modern one

Location wise is good for me as it is near by the village

Just few other things i could say. I stayed ay room 636 I requested another Bulb as 1 bulb wasn’t functioning in the washroom and i need full lights on to do my makeup. I called twice. 1 call someone answered and no one really care to provide a bulb. I called the second time she said okay but still no one comes to give me another bulb. It’s disappointing. Hopefully for this next time the stuff needs to respond quick and provide the service for its request. It’s a 1 bulb request how hard can it be? Just give me the bulb i can install it myself. That’s the only poor service i can complain about hopefully next time the stuff will be efficient on clients request….

Everything was great, for the price. I wanted ice for the room but the machine was not working, I feel like ice should be available, or mentioned if not. I wanted to watch tv and was happy to see it was a smart tv in the room, but I could not connect to my streaming services. Wish I could've. It was overall a nice stay, friendly staff and very quiet. Oh! I loved the shower, it was a normal shower nothing fancy, but the jet was strong and I was able to take a nice shower

Staff was nice. The room was nice, fridge is hidden in the cabinet. Bed was comfy, good bedding. Wifi speeds seem okay, they could use another provider for faster speeds probably

Breakfast was basic, its just the bare minimum that can get you through your day. check in had a long line, which I found strange because there were two staff, and two computers, I definitely did not enjoy standing in line for almost 40 minutes

There’s no breakfast available

No bath tubs

Once again the staff really helpfull, front desk, housekeeping... the location, everything you need is around and close :)

The 3☆ of the Lelux is not very different from the 4☆ of Empire! I chose the 4☆ to have a higher experience and standard but...and no bathtub in the room I was a little disappointed! But other then that the stay was great 👌😀

A simple yet delicious breakfast, very friendly staff, and a beautiful lobby. A great place to stay at an affordable price. Overall, it's a good option for young travelers.

The room decor is outdated, and the soundproofing between rooms is poor, which may disturb your rest.

Pretty hotel, small but clean rooms.

The breakfast kept running out. No plates, no croissants, no silverware, no pancakes or butter. The kitchen staff was trying to keep up but we had to buy other breakfast each day, which was very disappointing.

The property was at the close to our concert venue as well as parks, the mall and lots of restaurants.

I called hours before our reservation to ask if I can do early check-in but the hotline number to contact them never picks up. The AC on our room wasn’t working too.

The location. It is very close to Old Montreal and Old Port of Montreal.

Additional cost for parking 🅿️ it is 45$. While checking in I was surprised when they hold to 250$ as a security deposit. When I did booking there was not any information about it.