The staff were very helpful & friendly. They did a thorough job when I asked to make-up the room mid- stay. The included breakfast was excellent. The bread fresh baked & good variety daily. The bed was very comfortable to sleep in. I liked the old/antique furnishing. Even though the building is old & needs some maintenance, everything was clean & functional. Love the architecture of the building. Lovely view of the mountains. It was pretty quiet except for some random dogs barking, which can't be avoided in Santiago

The building is a bit rundown, needs some maintenance. I had to tighten the screws on the balcony door knob. Pool wasn't cleaned(leaf litter/debris), but since it's not heated & it was winter, it makes sense to not waste time on it. Shower takes a while to get hot. But does get hot enough.

This was a lovely hotel - we choose to stay here a few days after a long journey to Chile before heading on to explore a bit and it was a really nice place to relax for a few days. In the sun it's brilliant - beautiful views, cocktails by the pool, breakfast on the terrace etc and even a relax in the hot tub! When it was cooler we could still eat inside which we did for an evening meal as well as breakfast and the staff couldn't have been more helpful or lovely.

It is a little out of the way but we got an uber a few times and it was very cheap so not really a problem - it was about a 15 minute walk down to some local restaurants too

The rooms are large, the beds comfortable. The staff was really nice and helpful. The massage and sauna were great and the food exquisite. We were able to check out a bit later and then stay by the pool longer, so it was a wonderful experience.

The checkout process was a bit confusing. I think it was miscommunication with a lady from the staff, who we had not had contact with before.

The staff was amazing, so kind and helpful, each of them went above and beyond. Shout out to Charlotte, Nely and Daniel for making us feel so welcome. They were so lovely!

Beautiful hotel in a quiet idyllic setting. Staff were helpful and courteous. We appeared to be the only people staying so it was certainly quiet and we were well attended to. Car was necessary. Local restaurants were plentiful and we found one which was excellent. Breakfast was excellent. Room and bed comfy and clean.

Lovely view,very kind and very helpful staff,recomennded for couples,near to center ,is possible to walk

None

The staff, breakfast location and room. All great

Not a disliike, but the driveway turn is a bit tricky and steep.

The friendly and helpful staff, and the location!

The breakfast was delightful and the bread was amazing. We enjoyed the sereneness overlooking the mountains in the distance.

N/A

I liked being there

It was nice