The SSAW Garden was a great place to use as a base for exploring Beijing. The staff was excellent and was always willing to help. They knew a little English, not a lot, but Google translate works well. The rooms look small online, and they are relatively small, but I actually liked the room. It is fully automated which made everything easy. The heated toilet seat was also nice. There are many restaurants within walking distance. The restaurant in the hotel is excellent, but expensive. We loved the restaurant on the corner closest to the hotel at the end of the alley. The breakfast was good, not great. We liked the French toast. I would strongly recommend this hotel.

The room was neat and clean. The hotel itself was so pretty outside as well as their interior. All their staffs very helpful and attentive. My room was very hot on the first night(with no window), requested to change the room the next day. They gave me bigger room with window so I can open during nighttime(it was winter and the AC mode fixed on heater mode only)

The air conditioning unit system cannot be adjusted its mode as I wish. I was sweating on the first night, tried to adjust the mode to cold but system cannot be override.

Staff was very polite and kind. We were with 2 years old child and we arrived to Beijing at 1:20, so our check in was approximately at 5:00. The staff conducted our check in very quickly. 1) There was housekeeping every day and it was very good and thorough. Every time housekeepers were changing and adding to our room new Towels, slippers etc 2) room was very tidy and new. We use HVAC system during all the time and it was perfect 3) breakfast included both European and Chinese food and it was such various so our child always found what to eat. 4) the hotel has a small garden with sofa and tables at which visitors can enjoy during good weather. I am highly recommending this hotel Thank you for this good journey

Nothing

Good location, near center and hutong area. Laundry is auto service with enough machines, efficient and free of charge.

The rooms are not very sound proof. Breakfast is not as expected but still ok. Gym is just besides laundry room, not any intimacy, everyone sees you from the laundry place, and few fitness machines are available. The lift is quite small for an hotel with this size, and only 1 lift as kind of cargo lift without mirrors inside or any decoration. Also in all the rooms only 1 small mirror in the bathroom, no bathtubs in most rooms, not usual for a 4-5 star hotel in China.

Comfy, clean and has everything you need. Love that the toilet has a built in bidet. Love the interior design of the hotel. About 12mins walk to nearest metro, direct line to Beijing capital airport. Love they have washer dryer iron steamer that is free for use for guest.

TV/projector has an app installed and need an account (China mobile number) to login and watch movies/tv shows. I’m not able to purchase any movie without logging in

Perfect location, many places to eat on the surrounding streets. Next to metro lines that take you everywhere, even to airport. Also, the hotel is located in a hutong and it has a very nice garden and indoor space to relax after a long day. Friendly staff willing to help, amazing breakfast, decent gym and very convenient washing and dry services. Highly recommended.

The hotel was well decorated in a modern contemporary Chinese style. The front staff were helpful, though some of them did not speak the language, it wasn't only a minor problem. The room, though not that spacious, was well designed and well-equipped. It was very clean and new. Breakfast was great too.

Perhaps, bilingual staff at the front could have made it 10 out of 10.

The hotel is excellent! We enjoy every moment! The location is close to markets, metro lines and beautiful places like the Lama Temple. The cleaning was very good, the staff were very attentive to us, the breakfast was delicious! The room was also very good and the shared area was a reminder of great times.

The room and that is very clean.

The location is strange, it’s located inside a Houtong and during the night looks quite dangerous because there are not public light at all.

It’s clean and quiet. Joe was especially friendly can catered to our needs as we are still waiting for our night transport back to the airport.

The front porch as it’s too small for cars to make a U-turn and street is too narrow.