Hotel is near to the subway, friendly and helpfull staff

You can not adjust the temperature in the room. Sleeping in 24 degrees is too hot. They use the swimmingpool for swimming lessons for local kids at the same time as the guest. This means you can not relax and you constantly have to be careful for the kids. This is not appropriate for a 5 star hotel.

Location is great, there is a subway station just outside the hotel so easy access to all of Beijing via subway. There is a row of shops and restaurants near the hotel which is perfect, including a seven eleven. The staff were polite and welcoming, we arrived early and were ready to wait for our room, but the staff said it was no problem and we could access our room immediately. We ate in the restaurant on a few occasions and again the staff went above and beyond to ensure we enjoyed our meal.

One of the front desk managers was very forthcoming and helped organise an upgrade after some complaint about our room

The standard room did not live up to the expectations of a five star hotel. Water coming out of the shower into the bathroom, no small cups etc. Breakfast had a lot of choice but quality just so so and not well managed. People queuing at peak hours on the weekend. Despite a lot of staff buffet ran empty in between and the coffee quality was very poor. Not up to five-star expectation. The pool has an open Terrasse which was locked and we were told it was too dangerous to use it 🤷🏻‍♀️ (fear of people falling off) - a shame in the summer where it would have been nice to rest in the shade.

Besides the spacious and clean rooms, great facilities such as pool and restaurants, I should specifically mention the generous staff gestures: free chocolate gift, or free cup of americano. The location of the hotel is the most appropriate for one who is visiting Beijing for cultural attractions: the subway is just downstairs of the hotel, and you can easily find a taxi outside.

It would be just exceptional if the hotel had its own spa center.

Mostly everything, the hotel is wonderful, well decorated, beds are very confortable, well decorated, super clean. All the services you might expect in such an hotel are provided. The location is good, close to many shops, few subway stations away from the forbidden city and other main activities. The bar is nice with many teas.

The staff, despite very kind, is sometime a bit absent at both restaurants (chinese and regular one). At the chinese restaurant (wonderful but expensive), one might appreciate to have some thing else to drink than just beers. That would be easy, you can have many things from the bar.

Amazing location in front of the metro!

The A/C was not working properly.

Staff very attentive and the facilities were impressive, especially the pool and sauna. The location was really convenient for the metro and the most popular tourist sites in Beijing (the Great Wall was 1 hour away but the central sites were about 20 minutes by bike/metro). Good restaurants nearby.

Room was a little too hot and not easy to adjust (it was winter but we had to open a window). The pool needed better management to stop unruly children from disrupting people from swimming practice. Despite the non-smoking ban, I could smell cigarette smoke coming from a floor below; it's a nice hotel and an impressive refit, but not quite worth the price we paid.

Location of the hotel is great. Right at the doorstep of DongSi Metro station and one stop from Dongzhimen. A short walk to many good food. Staffs are extremely helpful and friendly; talked to us for quite a bit, introducing the changes in Beijing and provided us with information for our travels. Staff even help called up friend to find out more information for us. (We did approach them later at night when it is less busy for the staff)

No free laundry facilities compared to other hotels we stayed during this trip. Nothing else to complain about. It is a good hotel to stay in Beijing!

Clean and fresh, spacious reception lobby with helpful staff. Decent restaurant, reasonable size gym and pool with changing rooms facilities. Guest room is clean and no cigarette smell, modern design with kettle, tea and coffee. Room size is a bit smaller than I expected however many surfaces to layout luggage and things. Bed is comfy, just bedding linen slightly too crispy and noisy, and down pillow are too soft and fade into nothing not my liking.

Supposed to be less than a minute walk (literally just right outside the hotel) to the nearest underground station, but the whole station is closed for construction works during our stay (from Nov 2023 until end of Feb 2024 according to the site notice) Makes it 20mins walk to the next rarest station. Of course we called taxi anywhere we go, but many drivers had problem finding the hotel entrance. As the hotel location is at the corner inside a commercial complex.

Very good facilities (indoor pool, ground floor cafe & bar, steam room), nice rooms with a bathtub and great in-room amenities. 东四十条subway station is right next to it (exit C).

Not a lot of amenities (other than a 7-eleven) within a short walking distance, although there are two malls one subway station away. Gate to subway station locked due to construction.