The room was clean. The staff cleaned it every day. There was an iron in the room, which is very important for me. The room is cozy.

When I booked a room in this hotel, there was no warning that in addition to the main payment, there would be a deposit. When I arrived at the hotel to get my room, unexpectedly for me, the staff withdrew from my bank twice the amount of money indicated on the reservation. When I left this hotel, the staff first allegedly canceled the initial amount withdrawn from my bank card. Then again withdrew from my card the amount of money indicated on my reservation. I do not know when the money - the deposit - will be transferred to my card. I did not like this system.

The Property is very good. Location is very nice with easy access to a lot of places like shops, malls, metro etc. Very close to major attractions in the city as well. The staff are very friendly and helpful. Right from the check in to check out, everything was very easy and smooth. Room size is also great and rooms are kept very clean and tidy.

Limited options for Vegetarian in breakfast.

50 mins walk from the Shanghai Tower. Century link mall across the road. Range of restaurants nearby to suit Western tastes. Good variety at breakfast, very happy with that. Staff were friendly and helpful, especially Michael and Eric? at reception. Water available in rooms. Bed was comfortable. Wifi was good.

Room is dated , looked in need of a refurbishment. Additional deposit hold on credit card at check-in. Bar was quiet , food in bar area was average. Some Power Sockets and light switches in room need replacing.

Perfect location, plenty of small restaurants and food shops around, mainly for local people. Metro line 2 is 350m away so good place to start sightseeing Shanghai. Good wi-fi connection (free of charge).

Smell at level 6 corridor (not in a room), thin wall to the next room (had impression that someone walks in my room). Be prepared to have additional money blocked on your VISA (room rate + 500RMB per each day of stay applies).

Employees there are very kind, professional, friendly and helpful. We had an package delivery in the evening and the service guys who help on luggage carrying help keep our package very carefully!

The food and the room was excellent

The room was in a different shape which was bit odd... apart there really isnt much to tell about. Breakfast had a good spread but one issue was language barrier. Very few could communicate in English but that really isnt an issue. The surroundings was amazing with many food joints.. it was raining & the concierge was too good to provide umbrellas whenever we were out.

To be honest, the breakfast had wide variety of foods but very limited or nothing in halal foods except fruits. Room was on the backside of the building, but very quiet and big enough for one person. Location is great, very near to a large mall and metro station and couple of halal restaurants nearby.

Staff spoke very little English even at the reception, this needs to be improved, the room rates are higher than many better hotels in the vicinity, also the deposit they are asking does not make sense because they insist on full payment, upfront for the whole stay.

The cozy experiences at the lobby. The staff were really good and helpful. There was a cafe and I stayed there to do some work and it was a comfortable experience. And the room is good.

It's just that we book for 3 people but booking.com sets the premier room for us which is for 2 people although the website says it's for 3 people. The staff had to move us to the lower grade room, the deluxe room which can add a rollover bed. The room was small in size and wearing out. If you're a muslim maybe it's hard as there is no bidet to wash your "equipment" after.

Very convenient location. The hotel is very close to the metro station. There are many attractions within close distance via the metro. Around the hotel, there are a few malls which is very important to our family with young kids. There are so many shops and interesting food places to choose from and our kids were just so excited.