The decor was excellent. The staff was very nice. The room cleanliness was exceptional.

The beds were a bit stiff. The wifi and TV were ok but nothing amazing.

The hotel was comfortable and well-kept, and the booking.com website accurately detailed every aspect of the accommodation. We were quite pleased with the hotel and the staff's assistance. Even when I stepped outside the door to take a cigarette, the third floor staff members or security were constantly alert to make sure I was safe.

The vegetarian breakfast menu was somewhat repetitious, with fewer alternatives. I was charged half the price of the accommodation for late checkout at 6 p.m., which I thought was a bit excessive.

Service, food, staff, design, location - all great!!

One small negative is that I don’t think there is enough of a difference in the design/layout/size of the rooms vs suites to justify such a difference in price. Having stayed here multiple times in various different rooms, there is very little difference in the rooms vs suites and if the suite is bigger then it is not usable space (eg an additional corridor on a corner suite makes the floor plan bigger but is not usable). A small negative but would not stop me staying next time I am in Bogotá. It is the only place to stay in Bogotá for true 5*!

I liked the decor of the hotel. It had a stylish ultramodern feel to it. The location was great in the middle of one of Bogota's safest neighbourhoods Very big rooms with large, comfortable beds

Very dark decor. It was difficult reading the floor numbers in the elevators without a flashlight Strange layout: you had to take two different elevator systems to get to your room LInner: The themed Friday and Saturday dinner was a bit disappointing. The crab salad was very salty and the music level felt you were eating in a nightclub.

Wonderful breakfast with a very good variety of options and the rooms were beautiful!

The bar area when we arrived was very dirty (they might have had an event earlier) but the place in general was not well maintained. The couches were old with holes, the window glass not clean. Not something you would expect to see at the W chain and for the price being paid.

The hotel is stylish and the rooms are cozy with comfortable beds. The location is nice with tons of places to eat at, All within walking distance.

N/A

Friendly helpful front desk and bellman staff, delicious breakfast, huge room full of amenities, very comfortable bed.

Very expensive for Bogota

AMAZING. This place was an oasis of comfort and hospitality in Bogotá. All the staff were always there for us. Every need we had was taken care of with a smile. we could believe how outstanding it was. The room was a dream. The hotel was so clean. The spa was beyond anything we have experience before. The breakfast was so delicious. This hotel is the best in Bogotá…maybe all of Colombia. 5 stars ⭐️⭐️⭐️⭐️⭐️!!!!!

Design is on point for W Hotels, breakfast excellent and staff always attentive.

Have stayed multiple times and never a complaint.

All went well

Can’t think of anything