There was a safe in my room which apparently worked fine, but when I was ready to leave I could not make it open. There was no master key on the premises so I had to wait 2-1/2 hours for the manager to show up. This caused me to miss my flight and spend an extra 14 hours at the airport. This is pathetic. The manager seemed more upset that I had inconvenienced him by asking for help. All other employees acted like this had never happened before and could only say ‘wait for the manager ‘.

There was a safe in my room which apparently worked fine, but when I was ready to leave I could not make it open. There was no master key on the premises so I had to wait 2-1/2 hours for the manager to show up. This caused me to miss my flight and spend an extra 14 hours at the airport. This is pathetic. The manager seemed more upset that I had inconvenienced him by asking for help. All other employees acted like this had never happened before and could only say ‘wait for the manager ‘.

The location is very good, my room was big, an apartment with living room, dining room table, small kitchen but fully equipped with appliances, plates, silverware, coffee maker & pans. Housekeeping service every day.

Breakfast could be improved. You have to ask for eggs and fruits (they don’t offer it) otherwise it’s just bread, butter and marmalade.

Comfortable and great location. We were able to invite friends and family over thanks to the living room area. Usaquen market was just outside the front door and the hotel is very close to the Fundación Santa Fe. We only planned to stay a few night but ended up staying the entire 9 nights we were in Bogota.

Good price for money, kind and attentive staff, excecleaning service. Nice and convenient location.

Nothing in particular. The breakfast was good but really lack variety, although they will make your eggs as you wish.

Great location near restaurants, shopping, and the weekend market. Room was clean and the staff was very attentive. Good wifi. Room included a small kitchen with fridge and stovetop.

The breakfast did not provide much variety, although the quality was good. There is only so much you can do with eggs.

The location was very convenient for an event we took part in so we could walk on a daily basis to and from work .

I stayed before at this property and they used to have a bath with the room , this time we only had a shower which I found a shame .

The staff's attention is excellent, the atmosphere is very family-friendly, and the location is extraordinary. The best part is the people and the excellent price.

Only 1 think. The internet connection is a bit slow to work from my laptop, but everything else was excellent.

A great location, easy access to good restaurants. Great vibe in usaquen. We were there when the markets were on and they were excellent

It was all pretty good, nothing to complain about

Location can’t be better- right across from the Friday/Saturday outdoor market and so many incredible dining establishments. Great breakfast and helpful staff. Large apartment style accommodation. Quiet and clean.

Nothing