Private bungalows with ceiling fan. Lots of wildlife and tons howler monkeys. Beautiful property with a great pool and spa. Meals were buffet style and tables were pre-assigned so no struggling to find a place to sit. Food was terrific. Loved all the food and drink options.

Wifi was not the best. It was also very hot in the rooms and a fan did not cool it down. I also tried to book a turtle tour twice and was not given clear information/direction on both occasions. We tried to book through another tour agency however this was a hassle because we were not staying in the town. On the third attempt to book the tour with our hotel we were finally given clear direction; we need to book a day in advance, once we are booked in for the tour, we will be given a concrete time (a few hours before the tour begins). In the end, we missed out on the experience. This was very disappointing.

Phantastic location in the middle of the rain forest. Pure nature, which was very welcome. Surprisingly we also had some tours included in the booking, which was not known, but of course much appreciated.

Unfortunately the Spa area was under renovation, which was disappointing, as we planned to book some massage service after already some intensive weeks in Costa Rica. In addition the renovation caused some noise and dust close to the pool area.

The room was nice although it was a bit strange that there were no windows, only moskito nets. That means that you are hearing everything around you and your clothes are all the time damp. Tbey have a pretty pool.

All the meals are buffet / canteen style. You could not order food outside the meal hours. And there is a fixed seating during meals. Your room number is on a table you share with other guests

Whilst you need to get a water taxi, this hotel is completely worth being on the other side of the water. The wildlife is absolutely incredible, with monkeys outside our room and sightings of lots of other animals!

The food for breakfast was quite basic, but it did not detract from the trip. It would be helpful for a snacking menu at the bar by the pool.

Location was fabulous - there were monkeys and iguanas outside my room ! The setting is lovely and all of the Staff were very helpful the reception was delightful. Bungalows beautifully maintained and situated .

The food was not that good . Breakfast needs to be buffet and the covid screens need to be removed now . The lack of choice for meals was disappointing and the food was often not hot .

From the moment of our arrival until our departure, we felt as if we had entered a lavish retreat and were treated like VIPs. The fine accommodations, delicious meals (best we had in CR), wonderful tours, and staff's passionate care and attention to every detail, made this part of our journey exceptional. A special shout out to Dai and Bernardo whose warmth and expertise are unsurpassed in our travels. We saw wildlife we would never have seen on our own and gained much knowledge from the experience.

The property was nice and clean and immersed in wildlife. The staff was super helpful and the buffet was good. The kids enjoyed the pool after a day of exploring.

Overall, I really enjoyed staying here, my only complaint is that it seemed a little expensive for the simple accommodation.

More animals than I have ever seen and beautiful rooms. All of the activities were a blast especially the hike where we saw tons of birds and monkeys. The guides were super nice and everything -- food, transportation, excursions -- was really really well organized and convenient. The food was also great, and every meal was different. We WILL stay here again

The shower was confusing to use that is literally the only thing we didn't like

Lovely, very helpful staff. Full coach transport from San Jose and back, but hired a car and drove to the half way restaurant. Arranged by messaging ahead. Left the car there for free and picked it up on the way back k trough. 3 different tours included in the price. All meals included. Truly a wonderful experience.

Beautiful setting, stunning pool and lovely chalets in a very private setting surrounded by rainforest teeming with wildlife. Staff were very attentive and professional, the buffet breakfasts and dinners had something for everyone. Bar and restaurant areas spotlessly clean.

Nothing. Be aware that the idyllic location across the river from Tortuguero village means you need get a water taxi to head across to the village - only 5min and $3-4. Worth it for the peace and tranquility.