I had the pleasure of staying one night at this hotel on very short notice due to a delayed flight. The staff were truly excellent; they swiftly accepted my booking and picked me up from the airport within just 15 minutes. The hotel is conveniently located a mere 7-10 minutes' drive from the airport in a wonderfully peaceful area. The room itself was incredibly comfortable, impeccably clean, and blissfully quiet. The staff were not only friendly but also highly professional throughout my stay. The restaurant offered an extensive menu, and the dishes I tried were nothing short of fantastic and delicious, all at a very reasonable price. I wholeheartedly recommend this hotel and will certainly choose to stay here again in the future.

I have stayed here before and the staff gave me the same warm greeting and perfect service. After more than 30 hours travel from the US, it was wonderful to rest in a familiar place with nice people. Geat email contact with staff befor arrival. Shuttle came quickly to the airport (near 11pm). Room was clean and comfortable, "light rail" outside the hotel made hardly any sound, I slept soundly until 11, then enjoyed a delicious chicken salad lunch and caught up with the world on their fast wifi. They called the best Uber driver ever to take me downtown, and I said goodbye until next time.

Honestly difficult to come up with anything. Ok, the soap dispenser in the shower needed to be refilled, but I've had worse in more glamorous hotels. Staff here took care of it immediately.

The hotel owner and the driver are very friendly and willing, the driver is very nice and pick up us in time. The train station is a 5-minute walk away and we arrived in the center of Zagreb in 20 minutes.

I didn't know there were 3 flights of stairs. I was hoping to have breakfast but they didn't tell me they would be closed. The blanket that was stored did not smell good. The shower got cold in the middle of the shower and then got hot again, I was scared. The bed was very soft. The freezer was very noisy, I had to turn it off to sleep, even with things inside. If I had paid less it would have been fine, but it was a little expensive.

they were able to book us in at 21:00, which was very nice! they had a restaurant open until 10:00 and after a long day of traveling that was awesome because no one wanted to go anywhere far!! the food was amazing and everyone was satisfied. i accidentally made a reservation for 2 instead of 4 when booking the room with 4 beds, but they were really helpful and quickly made the beds for us. they also took us to the airport at 4:00, thank you so much!!!

Secure, very clean with comfortable beds and pillows. Nice bathroom and shower also very clean. Near the train stop into town and a place to park our car overnight. The food was delicious especially the dinner we enjoyed. It was clear locals also came to eat here. The airport shuttle at 4:30 am was very much appreciated.

Arriving late at night we were a little concerned about the industrial type area near the train tracks. However, the host came downstairs and unlocked the door and escorted us to our rooms. The kitchen was closed early due to a water issue, however, we were guided to a restaurant down the street that completely satisfied our needs.

Hotel London, Zagreb was a little further from the airport than expected, however, our transport/instructions to and from were clearly stated, timely and very helpful. No problems. They are doing some upgrading of rooms but my needs (as well as travel friends) were met and I was very comfortable. The bathroom was new and very spacious. Loved that this hotel had a restaurant/bar and the portions and quality of food not to mention the service blew us away. Many menu items could be "shared". Large flat screen in room and working A/C. Would stay again. Everyone was very helpful and delightful. A little gem if you don't need a "five star". Thank you Hotel London.

Believe replacing carpet will happen in the future. Public spaces get little respect and lots of use from customers.

I thought it was great value for money. They were very nice and added an extra person to our booking without charging. The beds were comfortable and the shower was lovely. They had a free shuttle to the airport which was great. They were very nice and it was great value for money.

Nothing, I was very happy with this property.

This was very good airport hotel, only about 8 minutes from the airport, and met all our needs. The room was relatively spacious and comfortable. The hotel shuttle worked well and was generally on-demand. They also had a good, reasonably priced restaurant on site, which we noticed was supported by locals and not only hotel guests. Having the restaurant on site made it handy as they were in a mixed residential\commercial district. Breakfast was included, but the restaurant wasn't open by the time we needed to leave, but the hosts offer to make us some breakfast we could take with us.

The surrounding area was a mix of residential and commercial buildings, without any nearby attractions, but felt safe and for a hotel you check into to night before an early flight, the surroundings are much less important.

I forgot my bag in the shuttle and remembered 30 mins to takeoff of my flight once we started boarding. The staff rushed it to the airport for me and was able to get it to me within 10 mins and I made my flight! They have no idea how much I appreciate it! I wish I had cash on me to tip them but I had no time to even stop at an atm

It was close to the airport and provided a shuttle. it was also close to the train station making it easy to visit Zagreb’s historic section. The shuttle in the morning (4:30 am) was prompt. and quick. Would definitely recommend for people flying into or out of Zagreb. Nice, clean room. Good shower. Comfortable beds.

We had no issues.