The rooms were modern, clean and comfortable, staff were nice especially the bar staff, food was lovely and lots of variety every day

I didn’t like that there was only one smoking area and that you couldn’t smoke on the balcony, also they give a bottle of water in your fridge on the first day but then don’t restock it so it would be nice to have water in the room

Sofianna Resort and Spa exceeded our expectations! Despite our late-night arrival, we were quickly checked in and given our rooms. The next morning, the staff kindly arranged for us to move to an adjoining room with our children, making our stay even more comfortable.The service was top-notch, with exceptionally friendly and attentive staff. The pool was large, spotless, and perfect for relaxing. When our flight was delayed, the hotel manager let us stay until the evening. The kids enjoyed the pool, and we had a delicious lunch before leaving. If you're looking for the perfect place to unwind, Sofianna Resort and Spa is the ideal choice!

Not waterproof laminate floor in the rooms.

Pools are fantastic, my daughter was so excited, same with us as well. Greta from kids club very friendly with kids. All staff was helpful and kind! Super feedback for Alina at Thalassa Bar - she is a human battery full of energy and smile! Room was huge and bed mattress so good! Food choices and quality at main restaurant is an extra plus to the hotel - congratulations to chef Socrates and of course Mrs Niki who can run on her own the whole restaurant! Rania and Paola at Spa were so helpful and ready to share any detail about the massages etc! You need to try pedicure spa with Rania!

Outdoor public areas need a bit more attention in cleanliness. Room's maintenance could be improved (like toilet button missing or toilet seat was moving) Reception ladies suggested to us to book the a la cart restaurant, however that restaurant was only opened twice per week / 2 previous days before we arrive.

The entertainment was extremely good. The pool area was lovely and not too busy. The food was brilliant, very tasty. Reception staff were extremely helpful. The room was spacious and the air con was very good.

The quality of furniture in the room - the bed wasn’t comfy and the couch was old and very creeky. I didn’t like that there was no drinks service at night time, it’s understandable during the day but should be happening at night. The chairs in the evening area where the stage is were not comfy. They were the same as during the day time - pillows / comforters should be added at night.

We had an overall excellent stay at the hotel with comfortable accommodations & great amenities.

However, our arrival was marred by a disappointing interaction with the manager. Upon check-in, we were confronted about whether our 3-years-old child needed to pay extra for meals (for all inclusive package), despite having booked a family room. The manager's attitude and approach were less than welcoming, making us feel as though we were trying to deceive her, which left a negative first impression. Aside from this, everything else was wonderful.

It was welcoming and clean, staff were smiling and tried to help, territory is not big but you have all you need, loved the kids waterpark, it perfectly matched to 3 years old. Food was mostly really good and worth the all inclusive

The opening hours of the facilities are a bit annoying ( 10 - 10:30 ) - breakfast was good but the same everyday, its mostly “english breakfast” but i advice to change the food from time to time - local alcohol is not that awesome and this is what included in the package of allinclusive

Spacious rooms. Great breakfast, omelettes and poached eggs cooked to order. A very large selection of food. Ideally located 10 minutes walk from the sea front, surrounded by a myriad of bars, restaurants and taverners. The hotel looked great for kids.

The shower was not 4*, but adequate. Coffees were not great. I miss the days when you would get a pot of coffee or tea brought to the table. Or nicely prepared cappuccino. I would have preferred a double bed or the 2 singles made into a double.

They keep the facility clean. It was updated and located near a lot of restaurants and close to the harbor. We did the all-inclusive and it was worth it. The food was really good. I would definitely stay here again. Emily and Divine at the front desk were very helpful. The staff in the restaurant were very nice and friendly.

The gym doesn't open until 10. The day is gone by 10. I know the island has and abundance of cats but I didn't like that they roamed around the facility. I am sure that is something out of their control.

Everything was great quality, good food choices, good list of drink. And can't complain about any of the facilities.

Do not disturb function on the doors is pointless. If you've had a night out celebrating an event and choose to put "Do not disturb", they will always still knock. Staff are eager to clean atleast

The food was very nice also the staff to the restaurant was very pleasant. The room was clean.

For all inclusive the cocktails was horrible the staff have to practice. Kids pool was dirty we was to the hotel 4 days they clean only all the other pools and kids water park pool no one come to clean. Also you can see that the white grills where the water goes were full of mold. Need more attention to the kids pool.