Breakfast was amazing,unlimited options.high quality food.very good service.nice sea view when you eating breakfast.

Need to pay bit more attention towards far end area of breakfast around tables,hardly any waiters go there because they busy in central area.

Exceptional Service and Warm Hospitality at Crowne Plaza Istanbul - Florya I would like to extend my heartfelt gratitude to the entire team at Crowne Plaza Istanbul - Florya for making my stay truly memorable. From the moment I arrived, I was greeted with exceptional hospitality by Tolga and Fakriye at the reception. Their warm and welcoming demeanor made me feel like I was returning to my own family, creating a comforting and homey atmosphere. A special thanks goes out to the breakfast team, including Azer, Burain, Ayse, and Eda, who provided outstanding service each morning. Their attention to detail, friendliness, and dedication to ensuring a delightful dining experience did not go unnoticed. I also want to highlight Sezer, whose exceptional service added a special touch to my stay. Every staff member went above and beyond to ensure that I felt at home and well-cared for. This hotel has truly become my second home, and I have been visiting annually since 2019. The hotel’s location is perfect, offering stunning sea views that enhance the experience. The cleanliness and comfort of the rooms were impeccable, making it easy to relax and unwind. Overall, my experience at Crowne Plaza Istanbul - Florya has always been exceptional, thanks to the outstanding staff and excellent service. I highly recommend this hotel to anyone looking for a comfortable and memorable stay in Istanbul. With sincere appreciation, Sehime Abunada

Every things

The hotel itself is very nice, clean and spacious. Our room was very spacious and balcony looked out onto the seafront. The beach is on the doorstep. There’s lots of local shops and restaurants just a few minutes walk away and there’s a very nice mall less than 5 minutes walk which has a huge range of shopping and food options. The train station is also a 5-minute walk which is just 4 stops from the lively Bakirkoy and 9 stops from the very central Sirkeci. Genuinely the best thing about the whole stay was our experiences with the staff. Every single one was so friendly and helpful. I wish I could name them all for credit but I don’t remember every name. The ones I will are Emine in housekeeping, Meltem & Gulsah in reception, Pinar & Yusuf who were everywhere! If we visit Istanbul again we will definitely look to book here again!

Literally nothing

Likes: The staff were all very helpful and friendly with a good command of English. Our room was spacious though the bathroom a little cramped. The shower was spacious with good water pressure. The bed linen and towels were of high quality. The bed mattress was firm and comfortable, though the duvet cover was not wide enough! The room was cleaned well each day. The restaurant provided good quality meals. Spacious underground car parking. Dislikes: The external area, below many of the rooms, leading to the swimming pool had loud speakers playing music 24/7! Often it was loud (06.00hrs the first morning!) and impossible to leave our bedroom window ajar at night due to the noise. Since there waa not one person in that area at any time it was hard to understand the necessity of any music whatsoever let alone non stop. The reception staff seemed oblivious to our concerns or the fact that music was being played! The gym area had a rule that we should wear trainers in that area. We explained practising yoga or pilates does not require trainers! The problem was resolved with a compromise that we practised our exercises in an adjacent room to the gym. The unpleasant episode could have been avoided however with some common sense and greater understanding.

Good hotel for the area. Rooms are spacious. The only disappointment really was the breakfast, for an extra 20 Euro per person, it should be to another standard.

A clean hotel with friendly staff who helped sterilize baby bottles daily. The breakfast selection is good, and the indoor pool is spacious and well-maintained. Convenient location for taxis, easily available at the nearby mall with meters used.

The restaurant is severely overpriced. Nearby restaurants close at 10 PM, which is odd for a resort hotel, making it hard to find food or shisha after that time. The breakfast restaurant is excellent, but the lounge restaurant is overpriced. They didn’t allow us to play cards, citing gambling laws, even though we clarified we weren't gambling and the police confirmed playing cards isn't illegal unless money is involved.

I recently had the pleasure of staying at your hotel, where I was warmly welcomed and expertly assisted by Mohammad at the reception. From the moment we arrived, Mohammad's friendliness and professionalism were evident. He went above and beyond to ensure our accommodation was comfortable and tailored to our needs, making our stay truly memorable. His attention to detail, willingness to assist with any request, and genuine hospitality made a significant difference in our experience. Mohammad's dedication to providing exceptional service is commendable, and I highly recommend him to anyone staying at the hotel. Thank you, Mohammad, for your outstanding support and making our stay exceptional.

I recently had the pleasure of staying at a hotel that truly exceeded all my expectations. From the moment I arrived, I was captivated by the breathtaking sea view that greeted me. The room was beautifully appointed, with large windows that allowed the stunning scenery to be the focal point of my stay. The amenities were top-notch, and the staff went above and beyond to ensure that everything was perfect. Overall, my experience at this hotel was nothing short of amazing. I would highly recommend it to anyone looking for a relaxing getaway with unparalleled views and exceptional service.

The reception staff were sooo supportive and kind. It feels good when you are warmly welcomed after a long flight. We were lucky to be welcomed by Mr. Gorkem and he was soo kind and supportive. He offered us a free upgrade and access to club lounge. We were given the best view room which was wonderful. The hotel is like a mini bodrum style resorts its worth to visit if you need a break. The view makes you relax from everything. Easy access to everything (food, mall, aquarium, beach..etc). And the best was their VIP massage room. You have to try it if you visit this hotel!

First we had an issue with a cleaner she was not very willing to do a proper cleaning but after offering her a tip she did her job well.

Our stay came at the end of a whistle stop tour of Turkey. We were seeking some luxery and relaxtion and we were not disppointed. Our suite was immaculate and very well equipped; with pool access. Staff throughout were courteous and efficient. Breakfast was indeed a feast!

We paid for club access. Drinks (beer and wine) were only available for a 2 hour period, 17-1900 hours. The club is internally located without windows which detracts from it's attractiveness. However, staff once again were efficient and kind. Drinks at the pool bar and upstairs restaurent were very expensive.