Very nice and perfectly situated hotel, real good quality-price value, this place is working well, its clean, its safe, and if you are higher up you'll get a great view too. My respect to the staff, they are all very friendly and always ready to help. Also, i like the hotel bar a lot, Mo' who is responsible, he is a great host, very nice, very humble, with great humor, and his team is top as well, they show amazing hospitality and make you feel at home. I'd come back anytime, they are the best, yes they are! See you all next year again, thanks for everything!

In general, the US have become very expensive, i hope that this will not go on in this direction.

I stayed 11 nights. Friendly assistive staff. Nice clean room. Not noisy any time of day. Food was good. Bartenders & servers were attentive. Saw how staff interacted with other guests, in the same profession, friendly manner.

I chose to stay at this location because I lived in a high rise next door, and had moved away 6 years ago. I was in Dallas, TX to officiate the funeral of my partner of 13 years. So I have nothing I can think of that went wrong or needed to be addressed and or corrected.

Convenient to Love Field. Good room rate through Expedia. Staff very friendly. Delicious breakfast. Very clean & comfortable. Had to book on short notice because flight delays had caused us to get into Dallas very late and we were not comfortable driving the 2 1/2 hours on to our home in the middle of the night. Everything worked out very well and we were so much more rested the next morning.

Very good location great parking...

One Small roach... in the bath room on the bath matt .. Seen another roach, crawling on the outer door... Never did get any towels... Only had two large bath towels and two small hand towels.. Told the girl at the front desk several times that I needed fresh towels... She came and cleaned the room, but she didn't leave enough towels.. Maybe they were running low on Wash cloths.. ?? But I was there 3 nights.

Robert was attentive, professional and courteous. Thank you for the wonderful room that made my little nephew so happy! I enjoyed the cleanliness of the hotel and the breakfast cook and server that was very sweet.

No room service and the air conditioning. Hot in when we arrived at 4:30. However, it’s was 102* but was hot in the morning also before checkout.

We were visiting the Dallas from the UK. We ate an evening meal and breakfast at the hotel and both were excellent. The food was delicious and the staff engaging and helpful. The following day we had to get to Love field airport for a flight and Kiki on reception very kindly arranged a taxi, however despite her making follow up calls the taxi did not arrive. With the time for our flight approaching, Kiki took OUR problem and made it HER problem, displaying outstanding customer service. When her repeated calls to the taxi firm failed to solve the issue, she sought out a member of staff at the hotel to drive us to the airport. We arrived in time for our flight. We cannot thank Kiki enough, she is a credit to the hotel, to Dallas and to the US. Thank you again.

In order to make life easier for the reception staff, who are excellent, please make the refreshments shop self service. Too much of their valuable time is wasted by having to be 'shopkeepers' for minor purchases.

Good parking. Comfortable bed and clean room. Fridge. Generally quiet although some drunk knocked loudly at a nearby room at 2:00 am but that can and will happen anywhere. Gym and pool seemed nice (although some lady had her dog on a float which I'm assuming staff didn't know). When we got there it seemed like a party hotel with a million young adults everywhere but the front desk lady seemed annoyed by it and after changing and coming back down there was a security guard and no young people so I'm assuming they weren't guests and were cleared out.

TV was smaller and the elevator stopped a lot on the way down but that happens in all vertical hotels.

Very nice and clean Hotel with comfortable beds. Breakfast is good drinks and coffee are served. Waiters are very kind and helpful. If you prebook your breakfast you get a nice discount. Beds are very comfortable. We wanted a quiet room at upper level. I forgot to let the hotel know my wish but they solved it the receptionists were really helpful and patient. I definitely recommend this hotel.

There is no minibar but instead they are offering drinks and snacks in a small self service shop behind the reception. More variety of drinks would be better.

The food was amazing! The Bristol bar did not disappoint!!

I don’t have any negative feedback. Lamar, Henry Mo and the rest of the staff were friendly, accommodating and cared about my experience in Dallas. I felt as if I was in a luxury hotel from the moment I arrived.

Staff very helpful especially German. Great location!!!!

People take their dogs at the hotel. I love dogs !!! but they leave the dogs alone and they do not stop barking. We complain at the front desk, and they change our room immediately which we appreciate but the down grade our room was small than the other one, no towels, the view was the air-condition unit.