The staff was so friendly, thoughtful and attentive, the food was amazing for breakfast. The location was perfect near to the old town and all the attractions.

the rooms do not have the sunshield and was letting light into the room, i suggest light blocking curtains or blinds so guests can sleep better. the sunlight and the hotel lights affect the brightness of the room. other than that, the staff is so kind and lovely. Loved the chess sets around the compound and the service quality. Rooms are abit small but its worth the price and location

Stunning old world villa property giving us a taste of a bygone era. We were given a choice of rooms and what we chose was better than expected. Filtered water recepticles just outside our room to top up drinking water when needed. The meals were good value and waiter service was friendly . We had a very early airport transfer booked through the hotel, and the porter was waiting outside our door to help with luggage when we emerged at 4am. We have stayed in some very expensive hotels around the world, and have never had this level of service anywhere else! Top effort!!

It is an older building and there was a water problem that took a while to fix. Has to happen sometimes.

Breakfast was excellent with a variety of items to choose from. The hotel staff were all very helpful and incredibly nice. We SO appreciated Roger's help in connecting us with Alex, a driver who took us on a few excursions! Outstanding!

These are things that cannot be changed but I would have appreciated knowing ahead of time to prepare: 1. Toilets are very low to the ground so those of us with bad knees/hips, be careful. :) 2. The stairs are all wooden and if your room is located next to stairs or the cleaning closet (also wooden), you will be woken up by those traveling up and down the stairs or opening cleaning closet doors. Not a huge issue, but if you're trying to nap or sleep in, you may need ear plugs.

Charming hotel nicely decorated. The staff was very kind and the breakfasts were delicious!

The rooms face out to the courtyard so one night it was a little noisy. There are no windows looking ouside which didn’t bother me as the courtyard was very open, but did overhear someone complaining about it.

the staff was extremely helpful in navigating last minute shifts in my itinerary. they offered very helpful suggestions and were accommodating to my needs. the property itself is a beautiful colonial style building with great care to maintaining it’s integrity while making rooms comfortable. it is very well located and easy to walk to major sites in old town.

there were very few electrical outlets in the room and two were behind the bed frame (attached to the wall) and unusable.

The hotel is a beautiful old building that has the real feeling of a Patio Andaluz. The staff was very helpful. They found for us a great guide, Carlos, very knowledgeable of the history of Quito who took us to tour the area. We had dinner at the hotel restaurant. The atmosphere of the restaurant was very pleasant. The food was delicious and the waitress very kind. We are very happy with our stage. We will stay there again if we go back to Quito.

Fantastic hotel in a perfect location. A beautiful colonial building, converted to a charming hotel. The staff were fantastic, especially Roger on reception, who helped us very much. Nice breakfast and the welcome drink was a lovely bonus!

All was good!

Great location in historic centre on relatively flat street which makes walking there easy!

Temperature control is a bit of a challenge. When it’s cold it’s really cold and when it’s really hot the aircon is a bit variable.

The hotel was charming and built around two large patios. The room was very clean and the bed was extremely comfortable. The breakfast buffet was excellent and included Ecuadorian dishes and tropical fruit like passion fruit and dragon fruit. The wait staff were very friendly and attentive. The location in Old Town Quito was excellent.

Charming hotel with vintage aura and modern amenities. Fantastic location for exploring the old town with its history, churches, museums and restaurants. Staff is very friendly and helpful; breakfast buffet a variety of local and international foods. The hotel is amazingly quiet at night!