Loved my room and the tranquility of the hotel. Its family run and this reflects in how welcome they made me feel. They made me feel like I was part of the family as well. The hotel is in a great location to explore the historic centre, and a short walk to the brilliant metro that can take you north into the newer modern centre, and parks. Quito is great, and has much to offer. The Hotel building itself is a fantastic old building that’s been converted brilliantly. In the afternoons and evenings I would enjoy a drink on the roof garden and call home on the excellent WiFi. Breakfasts were great, with a choice of cereals, fruit, breads, and eggs. Fresh coffee as well. I loved my stay here.

We had a wonderful time staying here. We absolutely adore the owners Mario and Blanca! From the time we arrived to the time we left they were welcoming, helpful, and super sweet. You can tell that they really care. The hotel is beautiful with three floors, two dining areas, a couple of reading areas and a rooftop terrace. The room was very spacious, shower was hot, included toiletries (shampoo, conditioner, body wash, lotion) and a hair dryer. The rooms were cleaned everyday and they leave a bottle of water and chocolates for you. They start your day off right with a healthy and balanced breakfast consisting of yogurt with fruit and granola, eggs made your way with a slice of cheese and roll/croissant with butter and jam, coffee and freshly made juice. Location was great and within walking distance to the main attractions and restaurants. Other destinations are a quick Uber or taxi ride away and very affordable. Mario ordered a car service for us to the airport and they arrived promptly. As we they told us we are family now and always welcome back. We will most definitely return!

Come for the amazing showers (lots of hot water and great pressure!) but stay to get to know Mario and Blanca. We spent 8 nights here while studying Spanish at a nearby school and were so pleased with our choice. We slept great despite being in the historical centre. When we left it truly did feel like saying goodbye to family. I have never experienced hospitality like that provided by Mario and Blanca.

The only negative is that the water from the shower spills out into the room. I almost felt bad showering and making a mess.

The owners of Casa El Edén are fabulous! Throughout our stay Mario and Blanca were friendly, attentive, and receptive. From our first visit, to our second, they remembered specific requests we had made, and implemented them before our arrival, which added to our comfort. This lovely boutique hotel is conveniently located in Centro Histórico, close to Plaza de Independencia, museums, bars and restaurants. It is a beautifully renovated building, with cozy, artfully decorated rooms, with personal touches added in. Their daily complimentary breakfast was delicious, and they included fresh juice and fruit, yogurt and granola, eggs and rolls. However, it was the friendly service that made each morning special.

Nothing

The best place to stay in Quito! Mario and Blanca are great people, very kind and helpful. Very hospitable. We were staying four nights at this wonderful place. The rooms are very clean and authentic. Location on the best spot (old town).

Nothing

Casa El Eden is a home away from home. Mario and Blanca are excellent hosts who go out of their way to welcome you to their home and city. The building has been lovingly restored and the rooms are excellent - spacious with super comfortable beds and an excellent shower. The breakfast is also exceptional. Mario and Blanca provided recommendations and we felt very safe in their home. Thank you for taking such good care of us. We can’t wait to return.

The hotel is absolutely beautiful and the staff are fantastic. Mario and Blanca put so much effort into making us feel welcome and at home. You really can tell they care so much and wish for you to have the best stay possible. It made a huge difference. Our taxi dropped us off across Quito so Mario came to meet us and walked us back, carrying our bags. They both were very friendly faces that we could trust to help us and this was a lovely feeling being so far from home. The room was amazing, so clean and well equipped. The roof terrace was the icing on the cake and we loved spending time looking at the view while having a break from the busy city streets. There was nothing that we asked that Mario and Blanca didn't go above and beyond in providing, and we didn't ever want to leave. We know we have a home away from home next time we are in Quito and wouldn't stay anywhere else.

Absolutely nothing.

Up front to other see it: We had to move our flight to the Galapagos up to midnight rather than 7am the next day with 1 day to spare (Quito airport was closing, long story). Mario and team SAVED us by letting us stay until 9pm in the room for a very reduced rate (they could easily have made us pay the whole night as we had originally booked) Also, all the other reviewers are 100% correct: Mario and his wife treat you like family (better even!). They arranged for the driver, who met us with a sign at the airport and drove us to town. They were there waiting to check us in late that night (around 10.30pm) and then arranged our breakfast and tour times to allow us to get enough sleep for the next day's excitement. Breakfast was lovely, in the courtyard. Fruit, coffee, bread, eggs as you ordered, etc. They helped arrange the tours in advance, which went off splendidly. The building is amazing-very relaxing. Great internet. Shower is a bit in the open so if that is an issue for you, it's something to consider. There is a lovely small museum 2 blocks up the street if you turn right as you leave Casa El Eden-free and highly recommended. Felt very safe. Great location. Met some lovely other guests as well. Thank you everyone for such a wonderful experience for my mother and me! Appreciated the bottled water in the room every day. They even heated up some leftovers we had from a fabulous dinner (at Zazu) so we had a snack before going to the airport at 9pm-when we were too tired to go out.

This is just a simple reality of these older homes-there is no elevator, so if stairs are an issue for your party, make sure to get a room on the 2nd floor (1 flight of stairs). However, don't worry, they handle the heavy bags.

A really exquisitely restored old Quito house - far more beautiful than the pictures do justice - right in the heart of the Old City, with huge rooms, comfy beds, and wonderful, super friendly and helpful hosts. Felt safe at all times. The owners made restaurant recommendations at our behest and both were superb. Bed was very comfortable and enormous. They even have a wine room with decent bottles sold with almost no mark up. Why would anyone choose to stay anywhere else in Quito!

Nothing. It is disappointing and needlessly risk averse for western tourists to stay away from Quito given the troubles have mainly been in very different areas to Quito,

I had a few queries before arriving and Mario was extremely prompt with his responses and very accommodating of our needs. We arrived about 4am and he was there to greet us and ensure we were settled in. He then made sure we were aware of what the latest time was that we could get us and still make breakfast. He helped with dinner reservations and transport to and from the airport. We could not fault the service at all. Breakfast was great and the location ideal.