Everything. Hotel is beautiful and modern. Checkin was easy and Dalia was helpful and polite. Concierge Desk was extremely good especially Kristen.

Reservation Department charged my credit card after my booking although the terms of booking stipulated that there was no prepayment necessary and free cancellation was possible. All communication via Booking.com platform was ignored. And I had to eventually call the hotel. Reservation Department staff was rude and unhelpful. They violated their own terms offered to guests.

Location Cleanliness

Crowded with people Lots of Prostitute ladies i notice it this time which make the place cheap

nice hotel with friendly staff , good restaurants on site.. enjoyed everything except swimming pool area.

I would not recommend this hotel for a western family stay with children .. very disappointed with swimming pool- always surrounded by so many smoking men, making very uncomfortable feeling to use the pool with family - not family friendly at all around ski pool area . Also, smoke smell everywhere in the corridor, lift etc.. casino & club (onsite )attracts different type of residents - avoid if you are looking to stay with family & children

Staff always asking us if we have enough drinking water. There was a much needed repair in another room and they did their best so we won’t be affected. They even offered to help us transfer to another so we won’t be disturbed but we chose to stay in our room. They sent fruits instead to our room which we appreciate very much. Hotel was also connected to a mall which was very convenient. The doorman also lent us an umbrella when the weather forecast that day was rain the afternoon.Lobby is beautiful. A money changer machine is also at the lobby. Front desk was accommodating. We felt secured while in the hotel.

Aircon temp can be set but temp remained the same.

Nile view and the roam size

When i ask the receptionist for roam availability he said "sorry the hotel is fully booked and all roam is totally sold out" Then I tried to check at Booking I found availability then I book one night (as a tril) The receptionist surprised and he contacted with some one to close the Booking. And he ask me try to extend one night more. I found the Booking sold out. And when I ask for extend through him he also refused. Thay not like to coperate with booking customer. It was very bad 👎

Beautiful property w black marble tiles floor and walks, high end glam decor. Bedrooms very comfortable. Bed excellent , sheets and towels lovely and super luxurious. Bathroom very nice. Pool at the top of the hotel. Staff excellent especially Youssef ( reception) & Christen & Sarah ( concierge ). The pool area , though nice could be windy, smallish and definitely not enough sun umbrellas and those they had were crochet so though looked good didn’t protect you from the sun. There was no outdoor dining or bar ( other than pool area ) in use so everything was indoors. No casual dining area though the hotel had a new mall attached and there is a nice bistro there. Though the hotel is opposite the Nile ( across a busy road ) there is nothing really walkable so had to catch taxis everywhere.

Clean , good price

لا يصلح للعوائل

Our stay at the Fairmont Nile City Hotel was truly outstanding from beginning to end. From the moment we checked in, the service was impeccable. The staff greeted us with warmth and efficiency, making us feel welcome and valued right away. The check-in process was seamless, and the attention to detail was evident throughout our entire stay. The room was luxurious, spacious, and offered stunning views of the Nile. We were impressed by the elegance and comfort of the space, which made us feel right at home. The bed was incredibly comfortable, and the amenities provided were top-notch, contributing to an overall sense of relaxation and indulgence. Room service was another highlight of our stay. The menu offered a wide range of delicious options, and every dish we ordered was prepared to perfection. The service was prompt and delivered with a smile, adding to our overall positive experience. Whether we were enjoying a late-night snack or a leisurely breakfast, the quality of the food and service was consistently excellent. Throughout our stay, the staff at Fairmont Nile City went above and beyond to ensure we were well taken care of. Their friendliness and professionalism made a significant impact, enhancing our experience and making us feel truly pampered. They were always available to assist with any requests or questions, and their commitment to making our stay enjoyable was clear. As our trip came to an end, the check-out process was just as smooth and efficient as our arrival. We left the hotel feeling completely satisfied and grateful for the exceptional service we received.

Nothing!

Excellent breakfast (quality & choice), a few restaurants and bars to choose from (our favorite was saigon's cuisine and bar. Beautiful and comfy room /beds, stunning bathroom! We absolutely loved the staff, the concierge team is beyond amazing and genuinely care about helping you (Ahmed, Sarah and hussein?). The spa area is great, and the gym is a proper highly equipped and maintained gym. The swimming pool area and food is excellent and the staff there is really lovely 🙏🏼 thank you for everything

I loved everything about this place!! It was the best option for staying in Cairo. Staff, service, amenities… all perfect! They offer you plenty of water bottles throughout the day for hydration. The pool is beautiful and well taken care of. Elevators and taxis easy and quick. Room with lots of space, snacks, robes, hair dryer, iron and iron board. I highly recommend the Saigon restaurant for dinner and the breakfast buffet was amazing too!

Only thing is that the restaurant L’ulivo could be better. The pasta was quite average. The Saigon and breakfast were way better…