the hotel has amazing facilities, huge nice garden lobby, spacious rooms and very professional staff.

since it was a soft opening, it didnt have much guests, so we felt like the only ones in the whole hotel; we had to go to Hilton next to it for all the activities and restaurants. the room view was different than what we booked, they didnt have exact view .. the “garden” view was just an in progress garden where you can hear them working on it early morning. I think these comments are not considered very bad since they should be over by time.

From the moment we arrived, we were treated like VIPs. The staff was incredibly warm, welcoming, and attentive, going above and beyond to ensure our comfort. Check-in was smooth and efficient. Our room was spotless, beautifully decorated. The bed was super comfortable, and the amenities provided were top-notch. Housekeeping did a fantastic job of keeping everything immaculate throughout our stay. A sumptuous breakfast spread that exceeded all expectations. The buffet offered a wide variety of fresh, high-quality options and the freshly squeezed juices were a refreshing delight.

my husband and i decided to pay a little extra for the VIP Rosetta lounge. it was worth every penny. The food was absolutely finger-licking delicious. the best prawns i have ever tasted (and i travel a lot). The service was also impeccable . Ramy is a lovely gentleman and his service was top notch. i also especially liked the breakfast restaurant manager. He was very friendly and very considerate in every possible way. location of the hotel is excellent. outdoor pool is heated and clean which is excellent. would definitely always stay here whenever i visit again. thank you so much to everyone at waldorf cairo ❤️

can’t fault it

The staff and service were amazing! The rooms were well decorated, spacious and clean. The location is really good if you want to be in the middle of the city and have malls, shops and night life around you. Overall a very luxurious hotel, maybe the only one not next to the Nile river.

The pool is a bit small for the number of rooms they have. The water pipes in the bathroom made noises but it wasn't bad enough for us to complain. To be fair, when I mentioned it while checking out, the receptionist apologized and said that they would have moved us to another room if I had mentioned it earlier.

As usual, this hotel is sort of a hidden gem far from the crowd. It was my 4th staying in here and was pleasant and enjoyable as always. I felt welcomed by every single one in the hotel. Every amenity and/or facility was clean and ready to go as needed. The staff was amazingly welcoming and friendly greeting me with my name which made me comfortable and felt welcomed. I will always come back as I can and keep recommending this place to others.

The hotel itself is amazing! The facilities are really nice; the garden at the lobby is breathtaking! The spa is amazing! The staff are super friendly!

Only 2 things: (1) they need to keep checking the furniture to maintain the quality as the sofa chair had a stain and the pad on the table had ink marks. (2) they need to recruit more ppl as during checkout ppl were lined up and only 1 lady could do the process (her colleague was keeping us calm and patient, but wasn’t able to assist us ).

I loved the staff that worked there. they work very hard to make you feel welcome. they remember your name and welcome you everytime you enter the hotel Mahmud in particular arranged all the staff in the hotel to welcome me and my wife on our wedding night. it was amazing. some guests were informed too and everyone was there to congratulate us. The area is beautiful and huge. very nice place to take pictures. you get a beautiful room and a nice photogenic lobby. what else would you want? overall this has been my favourite hotel I've stayed in. thank you!

It's a stunning hotel, very close to the airport so super convenient when you want to have luxury ''airport hotel'', for an early morning flight. Pool area was stunning, the main restaurant amazing. Breakfast probably the best I've ever eaten with a juice bar where you can order any juice. Middle Eastern food, a room with just healthy food, a variety of sweets and cakes (if that's your vibe for breakfast), eggs, salmon etc.

Rather expensive dinner prices at the main restaurant.

I would like to commend and appreciate the most welcoming and smiling face of Ms. Monica from the reception. Also, I appreciate how they celebrated my birthday. I like the management especially all the staff who is very accommodating, making me feel that I am home away from home, and they were all fully cooperating. I will not forget how you guys welcome me. Also. the breakfast which I had, starting with Chef Alias, Chef Mohammad Ahmed, Chef Abier and most specially the smiling face of Noora Mustafa and Sofia. Thank you to Amena and her staff in room service for the great service. Lastly, thank you to the General Manager, Ms. Dhel. You had an amazing staff with you. Keep it up! Thank you for everyone. I may not remember all the names, but I really do appreciate your excellent service and memorable experience you have provided during my stay (last 19 October - 24 October, 1 November - 7 November).

Part of the room on the desk side table that has lamp that was quite low, it actually hits my head about 2-3 times whenever I stand. Also, the minibar which has complimentary coffee, as the identification of each has not specific. It creates confusion in me.

The property is stunning and the staff are very friendly and helpful. The food was good and it’s conveniently attached to the Hilton so in terms of dinner and entertainment you’re spoiled for choice without having to even step outside the building(s). The rooms are clean, tidy and so beautifully and tastefully decorated.

The Club Lounge service was poor. The wait staff were slow and inattentive and the food took forever to arrive every time we went there.