Great location, close to shops, there is pharmacy on the territory, hospital, spa, aqua park, nice beach, good quality food (no one of my family got upset stomach as last year) cleaning service was there every day to clean our room. Next to hotel there were little where you could buy everything you needed. There are 2 swimming pools and 2 bars. Playground for kids and water caste for kids in aqua park. Managers and stuff were always friendly and helpful. I suggest you to visit their spa, you can say what massage would you prefer and they would make sure to relax your tensed muscles. Shower in room always had a hot water, tv had a few channels in different languages, air conditioners were cooling room well. I loved their entertainment program, every morning 11:30 there was an aqua gymnastic or dance lessons on the beach, evenings they had games for guests (like guess the movie by song), once a week ladies were live signing, belly dancers, foam parties for adults and kids.

The first day we came we were upset as WiFi was only in lobby, but there was office of some guys who were selling it for 22$ per 7 days(only one device), expensive but helpful as some members of my family still needed to work. Some furniture in room needs to be changed, as time goes it gets older. There are 3 hotels in one (Marriete, Palma(the one we stayed in), ElPalacio and from one of them guests were coming to eat in our one, so sometimes you had to wait next to enter into dinning place, cuz there were no available seats.

- Amazing beach! - Beautiful architecture - Unlimited facilities - Mahmood in the restaurant is the best staff in the entire hotel, he was so helpful and kind - we love Mahmood!!!

- The wifi is quite bad - When relaxing by the beach / pool, you are harassed by greasy spa men trying to massage you for ridiculous prices - but say no enough times and they might leave you alone

amazing in all i will come back again thanks to reception team

Sea, beach, hotel design, beds, and a large balcony. Also, it is close to Hurghada city center, Marina, Go Bus station, and the airport. Tea, and coffee facilities in the room, welcoming fruit, and helpful staff. The room has a mini fridge. It helps for saving your water cold when you are out of the room. The sea is really brilliant. You do not need to attend a submarine tour. Take your goggles or snorkel for swimming with excellent sea life. In the afternoon there is an ice cream, juice, and coffee/tea service, I really liked the service. You do not need to bring your beach towel. The hotel gives you. And there are many activities in the brother hotel Sunny Days Palacio. You can join freely. The especially Russian dance team was awesome! Every night they have a different show.

I wrote an explanation for my reservation for a quiet room but the staff had not cared about it. My first night was really terrible. A room was given in front of the pool and has a garden. Every single people laughed and sang all night long. In the early morning gardeners arrived. I was really shocked. They changed my room after all this happened. You should be aware of free internet in the lobby only. I strongly recommend getting a sim card for your roaming at the airport. The breakfast was the same but enough. There must have more cheeses and olives.

Beds were comfy and good, Staff was good and always nice, location was great and beach was clean and nice. Also programs were nice

We had a big but quite old rooms, and therefore bathroom was quite needing renovation. We were bored with the same food almost every day. Menu was not changing that much and fish was always one type which i did not like.

This resort is phenomenal. Our room was large, spacious and well-maintained. The room opened to a perfectly landscaped garden. There was a beautiful beach with crystal clear water at less than 100m distance. The gym and all the other facilities were perfect. However, there were two things we found to be beyond outstanding: 1) Customer service: the staff made this place fabulous. Honestly - they would go above and beyond to make the stay comfortable. I want to thank Ahmed Ragab, Hossam Kamal, Ahmed Shauki, Mahmoud Ezzat, Ibrahim Kamal, Mohammed Masoor, Mohamed (who works on the kitchen floor), the man who works on the towel counter on the beach and Sheku for their generosity, kindness, hospitality and big friendly smiles. Because of these amazing humans, our stay was more than perfect. 2) Food: we loved, loved, loved the food. The buffet was fresh, colourful, and always filled to the top. I could never get around to eating all the items - just so much variety (especially on Valentines' Day). Needless to say, I am very much looking forward to visiting Hurghada and Sunny Days Palma De Mirette again.

This is not a negative at all, but rather a constructive comment: it would be great to have food signage that clearly stated the dish name and main ingredients. I had to constantly ask what was inside the dish.

beach staff very friendly reception team are the best

Mary and Mahmoud were very helpful in the reception, they were the best! Also the housekeeping and concierge staff were very supportive and welcoming The aqua park was amazing, around 5 ones with different levels from babies to experts, you have to try it. Being able to access the three Sunny days hotels is a nice feature to access different advantages of the three hotels. Life guard team was focused and it is safe to swim under there watch. It is massive and big, hard to get bored inside. The animation team is okay.

Half of the Food and Beverage Staff were helpful and nice to deal with, but the other half was having a not nice attitude. They had some facial expressions and was not welcoming. The managers themselves talk to the employees in a bad way in front of guests. The same concept applies to the food itself.

The hotel has many different facilities and a different choice of pools and beaches, you can mix it up and use the facilities of the palacio hotel next door which is good as there is plenty of variety. Staff were friendly and helpful, food was good and again can use both hotels so can mix it up also have the Al a carte restaurants which you can book for no charge on week bookings. The rooms were spacious and clean, good air conditioning, a comfy bed and a balcony overlooking the pool/sea. The shower whilst a tiny cubicle was always hot and powerful! 1l of water was provided daily when the rooms were cleaned. Also avoided getting ill from the food and drinks despite not being careful and drinking cocktails with ice etc which was very good for Egypt! Close location also to the airport and Hurghada marina which are accessible by Uber for just £1-2. The staff are so grateful and go above and beyond when tipped even the smallest amount.

The sales reps can be annoying at times however they are not pushy and are just trying to earn a living so it was fine. I didn't like how expensive it was for a late checkout $25 for 3 hours is extortionate when it's almost half of a full nights charge at the time, especially when the hotel was nowhere near capacity I feel this is something that could've been complimentary or a a much lower price but was non negotiable. The bathrooms are a little dated but we're more than adequate and everything in them worked perfectly. There was little to no nightlife in this hotel however the sister hotel had shows on daily.

The staff are super helpful and understanding special thanks to Mahmoud from the front office and Khaled from bell service Despite the fact the hotel was fully booked the staff went out of their way to help us , and cater to our needs

The property is undergoing renovation which we feel should have been disclosed from the get-go. The first night we were close to the renovation works and the noise was difficult to stay with but the next day when the hotel had room they changed it for us. In the new room the heat was not working, but this is to be expected with the level of occupancy. If you’re coming with a baby make sure to ask the staff for the “good baby-cot” Overall value for money was great , we were content everyone in the hotel looked satisfied