One of the best beaches on the Mediterranean. The restaurant was amazing, great food and excellent service. Kudos to the guy who served us a perfect medium steak in a buffet. We loved the beach lodge.

There is a nice shopping area within the resort (pharmacy, clothes, bars) but asking for the hotel golf carts to take us there was awkward. It's a weird gap in operations we rarely see in similar hotels. Housekeeping is consistently late. The beach umbrellas are tiny, if you're not into sun bathing you will have to rent the lodge.

The staff was amazing, and very helpful. The beach, and the pool side were very nice and clean. And most of all no mosquitoes at all.

There was no heated pool as mentioned. They have to mention that there is no elevators, I was lucky to find the ground floor room available, otherwise it would be big problem cause I can't go up or down the stairs even if it is one level only.

The location is great The beach was very beautiful, crystal water The food was delicious

The road to the hotel was really a disaster You have to check the room every time the room service finish making it because they must forget something, sometimes the shampoo, sometimes the water... Never made my room without forgotten something

Alamaza bay is one of the best beaches on the North coast. Crystal clear, calm, and long stretch of white sand. The hotel is big, and has some amazing views, and a lot to offer. Jazz almaza was the first to open in a complex of 5 hotels. You can always pick other ones and I honestly recommend either Tamerina or Oriental. Food is ok. Very friendly and hard working staff. Overall I had a great stay

As everyone else mentioned, it is about time to do some major renovations in the rooms. The price is pretty high too but I think that’s the norm along the coast during that time of the year..everything is really overpriced from lodging to food.

The hotel was great. It was the cleanest and most hygienic hotel in Egypt where I have ever been. The stuff was great. Especially Omar, Eslam, Gerges and the other people from the lobby bar did a perfect job. The drinks are really good and also the coffee! We preferred to sit there for our drinks!

It seems like the hotel is made for Italian guests. We sometimes had the feeling of not being welcome as German guests. The animation team treated us very disrespectfully and unprofessionally after they find out that we are not from Italy Also there is no English program of animation. Some of the stuff in the hotel can’t speak English, only Italian.

great value for money at this time of year and staff were fabulous

renovations happening around us and felt that it probably wasn’t ready to open for the season, very glad it was as best hotel by far in the area!

The location, the good design, artistry, cleanliness of the premises, the sea with its torquois-clear waters, the wide pools with crysty-clear water, the greenery and the huge, wide varieties of delicious food of the Egyptian, oriental and international cuisines in much more than enough quantities. The room was spacious, comfortable with elegant furniture and all what you need utelities and devices. The staff were genle, polite, curtious from the moment we made the check-in and meeting Mr. Anwar on the reception desk, untile we were greated god-bye by the polite porters. Sure w'll come again!

Nothing except the rather- confusing light switches in the room.

Very good staff , wonderful location and exceptional beach

Old furniture and room setup Internet was Not working ?! The hotel is in strong need for renovation Also electricity used to cutoff sometimes. It was for a very short time however it’s worth mentioning

Friendly staff, flexibility, beautiful resort, clean swimming pool, great weather, turquoise water

• Internet speed (almost no internet most of the time) • uncomfortable bedding (pillows are so thick and hard that I got a neck pain) • too crowded during eid (I was not able to get food sometimes because lines were too long and I would wait for 30 minutes to get something, had to have breakfast as early as possible to avoid crowds) • Dark hallways • Pool not heated Overall seems like the hotel doesn’t function very well when crowded

loved the view. the food was very good and varied. Bashar, our housekeeping staff, was a real artist with towels, very pleasant personality and quite prompt responding to our requests. Refaee, the housekeeping supervisor, was really pleasant to deal with. Mahmoud and Ahmed , the restaurant attendants, were quite the busy bees, had always quick responses and very helpful. the food was pretty good and varied every day. Kudos to the chefs. Ahmed the beach attendant was quite pleasant and helpful in locating us a quiet spot to enjoy the beach.

I wish the staff took more active role in organizing the overwhelming number of visitors that descended on the hotel on the weekend, it was such a chaos. for such a 5 star hotel, they needed to provide a bathrobe and slippers for the clientele.