The salt pools were super fun and unusual. The path along the bottom of the cliff was also really fun to have. The Cabanas at the property were really cozy and private and we enjoyed the three hammocks a lot. Being able to order from the menu from the cabana was incredible.

I didn't like the decor or beds of the rooms. they were very plain more like a hostel then a fancy expensive hotel. The lighting was really way to bright and no small light at the nightstand to read comfortably.

The place is amazing. I have been coming here since I was 7 years old. I pretty much grew up here

I don't like that prices are going up every time you come here . You used to get a cabana included with your room if you decided to spend the night they .changed it, you have to pay an extra 15.00 dollar to get the cabana, which is decent now they changed that again and it is 27 i understand if you are in high pick but there was barely anyone there on a Wednesday. In addition our restroom wasn't working properly so they offered us to use the one next door from a different room and that one had some leaking issues overall it wasn't an overwhelming situation because we stayed one night. The only reason I keep coming back is because I pretty much grew up in that place when it was still a private club, and I know everyone there. Food is. Very good and customer service

Staff was extremely nice and helpful. Views were amazing, and food was good (except for one lobster soup that was a little burned out). There are 2 beaches nearby and we loved how easy it was to get in and out. The showers outside were super useful, and they let us stay all day in our last day (we had a midnight flight). Even though our room was super simple, we would definitely stay here if we come back.

The room was simple, there were no lamps and with no refrigerator which made it challenging with a toddler. We essentially had to go to sleep when he went to sleep.

the view is spectacular, the pools are clean, the gardens well kept and well maintained. the beaches are very distant and with many steps to go down not suitable for people with walking disabilities. the saltwater pools are a delight, it's like entering the sea without risking that a wave drags you.

the people on duty at the pool are not friendly, I had to call them many times until they answered my call. they need to walk around aware that the people at the pool require service.

Pictures on web are true. Walkway/stairs down to private beach is safe. Main pool in middle of property was clean. Umbrellas set up for shade. Pool towels must be requested at front desk. Actually, everything has to be requested at front desk since there are no room phones to dial 0 for assistance. Visited for 3 nights. During my stay, I lost my family heirloom ring. I spoke to front desk staff which contacted Margarita, on site Supervisor. She requested my email to keep in contact should any additional update arise. I checked out and left the property. My heart was heavy as I checked into my other hotel for the remainder of my vacation stay. To my surprise, My emails and correspondence were responded to on a daily basis. The day before leaving back to the US, Margarita wrote me and said she had found my Ring!!! I am highly impressed with the diligence her and her staff displayed. Everyone was on board with looking for it. Front desk and other departments would continuously give me updates on any additional info. Even if there was none, they would address me and say they would keep searching. That helped tremendously. I am so thankful. The staff were remarkably helpful. Truly grateful that Management showed deep concern and interest in helping me. They did not shut me out or dismiss me or my urgent situation. I appreciate the attention to all means of hosting on premises. We had dinner at Pelicanos all 3 nights. Seaside view is spectacular as well as the marvelous sunsets.

The blazing sun. It is the tropics :) Luckily, front desk has Sunscreen for sale.

Awesome views...the ocean pools were great, they would fill up with sea water and the waves come crashing over to freshen the pool. very cool experience. Waves got a little rough so be careful but still lots of fun. Restaurant have great views and food was OK. We stayed there for 5 nights and this restaurant was our least favorite.

Rooms are good and beds were comfortable, the bathroom depending on room were needing updating and the showers in both rooms were slow to drain the water. One thing about the staff...they were ok but hardly anyone smiled or seemed to be happy to be there. The included breakfast was OK... it is hot and if you have fresh cut fruit out you should have it on ice. I don't drink coffee and the free breakfast charged you for water. Omelet stand was OK...depended on who was cooking that day. As a paying guest you still had to pay an extra $15.00 to use the cabanas with the hammocks...even if they were not all used. Many of these resorts have a day pass from 8am to 5pm which overcrowded the place a bit, especially the pool.

beautiful location, although access to the 2 beaches can be rough specially for elders; we had a good time. Don’t expect too much, room doesn’t have fridge or coffee maker but for the price for a family room it was ok.

I really didn’t like the idea of paying $27 extra in order to use the hammocks and a little table. Sorry but that’s greedy. Also, if you planning to eat or drink there be aware restaurant closes at 9pm and without having a fridge to store drinks, cmon!

We liked the options of the different pools and the the beach access. The food at breakfast was always very good, we liked that there was a slight variety everyday instead of the exact same food every morning. The food at the restaurant was excellent. We were also pleasantly surprised to have a room that consisted of 2 separate rooms (with locking doors) and a bathroom between the 2 rooms. (We booked for 4 people in one room)

My children were hoping to use the waterslide but it was not open during our stay (Tuesday to Saturday)

I really like Atami Escape Resort, I have so many positive about Atami, great ocean views, cabana ocean views with hamak, private beach, 2 salt water pools made from lava with waves splashing near by, perfect grass and garden upkeep. The security even changed my rental car tire. Just all around excellent service and atmosphere.

I have a recommendation for suites please add a refrigerador seems necessary for a suite.

I had a pool view from a window. About the facility, I did like nature, they are practically on a cliff, so the views are amazing. They also have Three pools and three natural salt water pools; these pools are caused because of the high tides and waves hitting the pools. The natural salt water pools were a great experience. They also have two private beaches, one on each side of the facility. The beaches are a bit rocky though.

I didn't like the staff friendliness, nor accommodating. I arrived about an hour or so early, and they told me I had to wait till check in time. Also, most of the guest are "Day Pass" guest which means they don't stay overnight and are there for the day to experience their facilities.