We are elderly. The immediate area is interesting, But for elderly pple the streets with hills up/dwn not condusive to walking a lot. Uber rides recommended needed for meals nearby, in/out. The room should have 2 chairs for 2 pple. The Hotel Breakfast is a nice addition to the experience. The Breakfast ladies go out of their way to please, including the room cleaning services were excellent. The nearby area is good for discovering various restaurant experiences. While there, we were lucky to also take advantage of updating dental needs. Great services offered by Dra. Laura Lemus from NaturalDent at a very reasonable cost. Highly recommended! Also the Hotel's transportation was very helpful in getting immediate needs met, nearby. We learned that Walmart offers a beautiful Hot Buffet very reasonable on a floor above the store. Hidden out, but very popular by the locals! The Bambuu Mall offers a great Pupusa experience.

For health reasons beyond our control we had to cut our stay short, and return home early.

Please check the negatives on this property. I am giving it a top rating because everything in the control of the property was excellent. Staff- Every single person that I met that works for the hotel was so professional, so friendly and welcoming! Everyone wanted to help and make my stay perfect. Laundry- The staff will do your laundry and have it done the next morning, and it was perfect. It also benefits the staff who get part of the payment. Breakfast- Pay no attention to the "continental breakfast" claim. This is a full, amazing breakfast with eggs, guac, cheeses, frijoles, pan. It is a full breakfast, not a "continental". Internet- The internet in my room, all the way at the end of the hallway, is faster than the internet at my apartment. Location- You can get anything you want within 10 minutes or less of walking. Restaurants, Juan Valdez coffee shop, Road Market for beer or chips, Bambu mall, Museums.

I am putting this here, even though this has nothing at all to do with the hotel or staff. There is a bar just behind the rear part of the hotel. On weekends, the music truly makes you feel like you are at a concert. I like road noise, but this was unbearable, and I could not sleep until 1am, when the music stopped. Ask for a room in the front.

The hotel location was great. We had everything walking distance, Shops, food, RX. etc. The breakfast was sensationally great. It was a complete breakfast, hot, freshly made. They had a variety of around 8 dishes to pick from, for example their typical breakfast is two eggs with toast , sweet plantain, sour cream and baked beans. But you can also choose French Toast, yougurt, or have others. Fresh hot coffe or tea and Juice. Just Wonderful!

They barely have change at the front desk. You need to pay with exact amount.

The location was nice for the money I paid, especially since other properties in that area were substantially expensive, but as a solo traveler I think I would prefer to stay in a different neighborhood. The positive about this hotel is that the area is extremely safe, the hotel is nice, staff is friendly and everything; but to is way too quiet for me. I would have liked to see a little hustle bustle of local people around me. So personally, the property was good, but I think I would choose a different neighborhood, hopefully equally safe; especially if you are traveling alone like I was.

The only improvement I can recommend is that even though they say breakfast starts at 6, One day I had to leave at 6:45 so I went at 6:30 and they were still just setting up the kitchen, so I just had a coffee and a banana; which was disappointing.

Very clean. Very modern. Felt very safe and close to alot of shopping and dining. Very conviniently located to almost everything. Staff was great. Very nice. The mini fridge in the room was great! This hotel has a snack shop next to front desk which is always stocked. No need to leave to leave the hotel to grab a drink or a quick snack.

I was looking forward to spending time at the pool but this hotel does not have one. It would be so much better if it did. Breakfast could be better as well. Parking was a little awkward but nothing bad. It has a few parking spots at the hotel so if you park first and need to get out, the staff would need to call the guest parked behind you to move their car for you to be able to get out.

The location is excellent for going out, the breakfast was delightful, and the staff is very kind and attentive.

The room didn't have terrace but it was in the description, the toilet cap did not open properly, and the window provided insufficient light, The hotel is located near art musean (MARTE) if there is an event going on you can hear loudly.

Beds were very comfortable. Housekeeping good. Breakfast was made to order. Little shop with microwave was convenient.

There were no public areas for visitors to rest while waiting. No outdoor space except for certain rooms. There was a small outdoor garden next to our room needed upkeep. Plants needed attention. Menus in breakfast room in both Spanish and English or with pictures if not bilingual would have prevented some miscommunication about food orders.

The hotel was in a nice quiet area, with lots of restaurants and bars nearby. The museum of art was also around the corner. It was comfortable and staff were super friendly and accommodating. Breakfast was nice and they had options to choose from.

It didn’t have a view that we had booked but overall comfortable stay!

Hotel located in a safe neighborhood. Safe to walk around and explore the area. Closer to Pullmantur Bus service (Guatemala – El Salvador – Honduras). Good restaurants and pubs around. Hotel staff are friendly and helpful. Breakfast is superb and yummy.

Bed could have been better

The staff was great, very attentive. Also had great recommendations. Room was the right size for me being a solo traveler. Breakfast was included and nice way to start the day.

A few nights I found ants in the bathroom. Other than that, nothing unusual.