My second trip to Andorra, and I knew that I have to return here. Me and my mom had a super cozy and spacious room, with 2 double beds, plenty of space, all amenities that one can imagine, warm welcome surprise in the room by evening, and a feeling of real kindness and hospitality. Very convenient location, close to Bus station, but easy walking distance to center, with all the shopping and delicious food in lovely restaurants. This was a true value for the price, and I have no doubt that I will repeat this again next time when in Andorra. Reception team is very positive and helping. As for the room again, we had several wardrobes, a safe, bathrobes, good quality toilettery, some view to mountains, kettle, tea and coffee. But above all, sperb emotions. Thank you team, looking forward to meet you another time!

Good place, high quality, perfect location, great amenities, welcoming service by one of the two receptionists, less so by the other one.

We had two receptionists we interacted with, a male person who was perfect and forthcoming, and a female one who was almost arrogant and patronizing. We reserved a parking spot in the garage with her, and it took some convincing the same person to let us in over the intercom once we drove the car inside 10 minutes later.

Staff were awesome and the cleanliness of the spa, pool, hotel room etc. was top notch. The large smart TV was a bonus, we were able to sign into netflix etc. The value for money is amazing and the location is one of the best available. We were treated with many freebies also. Highly recommended.

This may be an unfair review because the one time we did have breakfast, there was no buffet out as im assuming there weren't enough people to warrant it. From our experience though, the breakfast was very expensive for the food available. Especially the fact as my partner is a vegan and the vegan options were very limited...other than that no other issues with the stay, it was great and obviously the breakfast is an added extra so it's not like it affected the stay.

Loved everything ! From check in where we were warmly welcomed by the General Manager and Estafania and offered refreshments . We gratefully accepted the sparkling wine . Upon arrival in our rooms , we had a bottle of sparkling wine , fruit and chocolates awaiting us . Lovely gesture . Rooms big , clean and super king beds very comfortable . Hotel fabulous proximity to the beautiful town of Andorra 🇦🇩. Best value for money so far , having travelled for 6 weeks .

Everything was amazing .

Great location just underneath the old part of the town. Good breakfast selection, that was even served directly at our table in the restaurant one morning due to few guests (was there outside of the usually busy peak winter and summer seasons.) All staff we interacted with were very service minded and friendly. Nice detail with fresh fruits and a bottle of cava in the room upon arrival + a complimentary bag with bottled water and a pack of chewing gum received at check-out. Very comfortable beds. Rooms are in good condition. Very good value for the money. We enjoyed our stay so much we extended it an extra night. Will absolutely return when I get the chance.

Overall was an exceptional and amazing experience!!!! We had a great time there. Staff were amazing and always tried to help us out in the best way possible. Rooms were big, very comfortable and lots of closets,super clean and a complimentary champagne and chocolate and fruits was a cherry on the top! I'm so grateful I got this hotel. Was a 10 min walk to city center. Hotel food was great too. We mostly ate there as I liked their better than outside restaurants!!! Very accommodating! Thank you for your warm hospitality. Will definitely stay again.

Nothing

Great experience. Room was as pictured. Staff was awsome. Réception clerk very professional and helpfull. Breakfast Staff as well, especially the restaurant Maître d'hotel. Breakfast buffet was just great, food of quality and very good choise. We'll definitely comeback and spend more time. Location is great, in the center of town. The parking is great as the town is kind of challenging to Park. Had a great moment and recommend!

Hotel and its entirety was wonderful. The rooms were spacious and comfortable. But most importantly we had driven from Barcelona, and having parking was absolutely paramount. This became even more evident to me when I saw the city of Andorra. The staff was more than accommodating and having a restaurant in the hotel was perfect because once we arrived, we were exhausted.

Nothing

A really good hotel providing excellent facilities and an ideal location for any visit to La Vella. Good secure parking supported by very good staff to look after all your needs. Superb free Wi-Fi which is a huge bonus whilst in Andorra.

This hotel ticked the box in all areas for my three day visit so I have no complaints at all and would happily stop here again. We requested a quite room and it was ideal for a good nights sleep.

The room is very spacious. Pleasantly surprised by the compliment from the hotel in the form of champagne in the room upon arrival. Very friendly staff. Good location of the hotel (within walking distance to the main street with shops)

The spa area (more precisely, the sauna and the pool) was very disappointing, because it is not adapted for the number of people that is allowed within one time slot. The hotel allows up to 16 people per hour to this zone, but in fact there are only three places to relax between the sauna and the pool (the rest of the people, if they are not in the sauna or pool - and it is unrealistic to accommodate everyone - they simply have to stand). The pool is very small and the room is extremely cramped. We could not use this service because we were not comfortable and we left as soon as we entered.