We have had a fantastic week in this hotel, and the location is great, a short walk to the centre of Andorra la Vella. The rooms are spacious, modern, and clean. We had a big double bed and a sofa bed for our 2 year old. The staff were very friendly and helpful, a special mention for Julio who was very friendly and made us feel at home. The car parking service is highly recommended as parking in Andorra is hard and expensive, and for 30€ a day is definitely worth it for a stress free holiday. We had dinner one night in the restaurant instants and the food was delicious. On Saturday evening there was a man playing the grand piano which was beautiful just to sit and relax with a glass of complimentary cava. We would use this hotel again..

Elegant hotel with a staff that is very attentive to guests. We loved our room and its terrace. Very comfortable bed and nice shower. I'm a remote worker and the desk provided a great working area for me to get some work done, take a few calls and sit in a few meetings. A short walk to the main shopping street and restaurants and a short drive to the ski areas. My wife is celiac and was very happy Instants restaurant had gluten free bread and she was able to enjoy her favorite, eggs benedict, and they other gluten free options. Service from the valet / bell, front desk, Instants and room was all outstanding.

It's no big deal, actually saved us some calories, but we thought it was strange the mini bar items we consumed didn't get restocked.

This is one of the best experiences I've had staying in a hotel. The infraestructure is optimal, with everything you need. But what stand the most is the personal and their service. Very kind people and professional, all of them. My congratulations to the managment, you can tell they focuse a lot in that. They put fruits in the room and later in the night send us champagne. The breakfast was delicious. We had so amazing time they make us want to come back to Andorra just to stay in the hotel again.

I was very happy with the location of the hotel right in the middle of Andorra la Vella. Shops and restaurants were within walking distance. Staff were very friendly and helpful and helped me out with my questions on sightseeing and shopping. I also spent an hour at the spa as part of my package and enjoyed the facilities.

It was 30 Euros parking per night for my rental car. Staff were very kind to assist me with parking the car and also driving it up when I went out for excursions. It was quite challenging to find the hotel on the first day due to the one way streets. Note that there wasn't much wifi available even though we had roaming packages.

Everything was great, helpful and polite staff, superb location, big parking, wonderful atmosphere.

The room was not that big as it should be at 5*, the parking is not for free, sheets not changed everyday, one elevator was always off for “Maintanence”. Also I don’t recommend their Italian restaurant for special occasions as our Christmas dinner was not what we expected and paid 115€ pp at all. Food was best to say mediocre but suggested ad and served in Michelin style. The lonely play by bass violin artist didn’t compensate for it and at least should have been accompanied with some other instrument. To sum up all the aforesaid, overall stay should have been less expensive and the special event at the restaurant worked through before selling it for such price.

The location was perfect nearby shops and restaurants. Sound proofing was excellent. Although there were constructions at the back of the hotel, we couldn’t hear anything. The rooms were spacious, clean and beds were comfortable. The spa was nice and you can enjoy it for free an hour per day with specific timing for kids. The staff were super friendly and helpful. We had a problem with the air-conditioner which was solved immediately.

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This hotel was a 'treat' booking for me on my 3-week trip through southern France, and it did not disappoint - very modern, very well equipped (hotel and room), felt very luxurious. Quite pricey but worth it. Lovely, helpful staff, as good a location as one might expect in Andorra la Vella - good supermarket nearby and good-enough restaurants.

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Incredible staff, lovely, modern hotel, within a short walking distance from everything you want to see in Andorra. The entire staff went out of the way to ensure we had a wonderful stay. We’ve lived in Europe for two years and this was arguably the best hotel we’ve visited. Strongly recommend.

Perfect rooms, staff and location.

Service for breakfast. The restaurant for breakfast isn’t good at all: small choice of breakfast dishes, absence of clean dishes/bowls. We had to wait for coffee, milk, nutella and etc.

great location, all restaurants are within walking range. Available Parking for hotel guests. very clean and staff are very friendly and professional.

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