The location was great. I was a bit disappointed when arrived to find out the restaurant wasn’t open which was a bit of an inconvenience.

I asked for tooth past since I forgot mine and they wanted to charge me $5 for one. Other hotels offer a free small disposable one. I called the front desk multiple times on check out since I lost track of time with my 4 yr old and nobody answered for late check out by 30 mins and they almost charged me for another night. Other hotels I never ever in my life experienced that. I would have raised hell if I got charged another night. Otherwise service was good.

No breakfast but ok location. I am good I appreciate staff to care for a gusts. I needed longer time to pick up my things and I got that but needed to pay $25 for that extension . I could appreciate, if I could NOT need to pay extra for NOT checkout ON time. I understand all circumstances but sometimes flexibility could be appreciated and a key to better business. I got that treatment from different company hotels - chain.

As I mentioned, don’t treat people with the same rules, because we are unique and sometimes appreciation of us human beings is a key to better business and communication in that matter.

After finding out our initial reservation at a different location was somehow cancelled, we quickly booked a room here and showed up 20 minutes later. So many issues plagued our trip this time including my driver’s license didn’t show up before I left. (My only form of current photo ID.) We arrived at the front desk just before 9pm, tired, cranky, and hungry. Front desk staff were phenomenal!!! They let me use my Costco card as photo of after presenting the credit card used for booking, they kept the pool open an extra half hour so my 4 and 5 year old could burn off some of their pent up energy, and they brought our door dash order to us so we didn’t have to come back down. Rooms were clean, location was super convenient for the final leg of our journey, and the beds were SO comfy! Plus the rate ended up being less for the cancelled motel with no pool!

That we didn’t book there first! 🤣🤣

Comfortable beds, friendly staff and a great approach to problem solving. Upon arrival I was placed in a room that smelled quite strongly of cigarette smoke, but I was changed to another room without concern. While I unfortunately had an A/C unit that did not turn on, the maintenance staff were both friendly and went to the extent of changing the entire unit. Their conduct while doing so was exceptional, and the room was then comfy and ideal for a one night stay around the airport.

Fully checking the rooms for smell and functionality would have saved me a couple of phone calls as a guest, but they worked really well to find solutions once notified.

Very good food at the restaurant

The pool was closed and I was not aware or works have booked elsewhere

Amazing stay at Divya Sutra Hotel! Everything was perfect — the hotel is clean, neat, and located in a convenient area close to the airport and local restaurants. I really enjoyed the relaxing jacuzzi and pool. What made it extra special for me was that it’s right beside Akram Jomaa Mosque, which is very important to me. Highly recommend this hotel for anyone looking for a quiet and peaceful environment!

All good thanks

I asked and was given a room for mobility issues. The extra bench and no lip in the shower was wonderful. The only difficult thing was trying to keep the water from flowing out onto the floor in the bathroom.

See comment above about the shower. The pool was closed two of the days we were their. When it was open, the pool deck was quite wet and it was difficult to use my cane without slipping.

Close location, good clean rooms. Looks like they did renovations and have new flooring (removed carpet put in laminate). Big comfy beds, functioning tv and coffee maker, toiletries. Had a late check in and the staff are very helpful and allowed us a slightly later checkout. Team of cleaners going through the rooms in the morning, well maintained and getting some updates. Love the restaurant located by the front desk

Have to pay for bottled water. No water bottle filling stations or complimentary water. Swimming pool has been broken and under construction for a long time, not mentioned on the website where they have photos of the pool and hot tub advertised.

The host at the front desk, met the best price as mentioned on the website, and accommodated me, so I didn't have to move rooms when I decided to extend my stay.

The grab and go breakfast, is more like crap in a bag. Loaded with sugar and fat. A very processed muffin, an apple which was a little old, with warm concentrated orange juice ( concentrated?), and an inedible chocolate chip cookie which tasted like it surpassed its forever shelf life, personally I spit mine out. The granola bar was ok, not the healthiest but ok. Perhaps offer your guests a sugary or healthy grab and go. Try "Be Kind" products, and offer an apple, a banana and a small bottle of water. Can't imagine feeding that to children that early in the morning.

Our stay cost me less than I expected, which was a pleasant & welcomed discovery for our budget. The room was clean & comfortable. We really appreciated the AC!

Extra pillows would have been nice, as I found the pillows extremely soft/flat. The weird microwave oven that was only in French & ridiculously underpowered was weird. We strangely didn't have an alarm clock -- or any clock -- in our room.