Robyn helped us with a small issue with the temp in our room. She was very friendly & helpful. She deserves a reward for her. enjoyed the motel setup & breakfast. The beds was very comfortable.

It was hard to find the motelwith Google Maps directions, we kept getting close to the road but had to stop at the visitor center in Smithfield to get exact location of the motel. The sign on the road to turn into the parking lot showed the name as Sparks, even though the building name was NuHilton. After having issues with finding the hotel, it was confusing.

This was the first time we had stayed in Tru and it was recently renovated. It was clean, comfortable, but smaller than a typical Hilton Hotel room. There wasn't a bathtub, but there was a large shower. Squeeze bottles for soap, shampoo, and conditioner made it extraordinary. Great place for a good night's sleep. A full hot/cold breakfast was available and delicious. A swimming pool and gym was available.

Not many local places to get dinner. The local steak house wasn't the best.

Property was immaculate inside and out. Staff was super welcoming, helpful and courteous. They’re pet friendly and have a nice pet area in the back of the hotel.

Pillows. The pillows were in my opinion the absolute worst part. If you’re picky with pillows I suggest bring your own. ( I went to Walmart and bought my own. Have zero complaints other than that.

Staff was friendly and facilities were good. Along with this the breakfast was very good the morning of our check-out. Also, we had a very easy check out and that was good as well.

When we first arrived and were assigned our room there was a mix up and the staff assigned a room already occupied. The issue was however resolved quickly and we were assigned a different room.

Clean comfortable and reasonably priced

When I tried to book online it showed a $75 service fee on top of the rate and taxes. So I booked on booking.com. Unfortunately, when I got to the hotel, they did not have the booking in the system! The front dear clerk was very helpful and after about an hour back and forth with booking I was able to cancel and book direct at an even better rate! Thx

Loved everything about our stay. I actually was booked at another hotel in the area but was very disappointed. Luckily, I was able to book this hotel on a whim, and I got the room I asked for, handicap accessible, and at a cheaper price! Best night's sleep ever. We took advantage of the free breakfast and workout room. The staff were more than pleasant. One member came running over to my car before we were leaving and shook my husband's hand and told us to have a safe trip home.

We were pleased with everything.

Wonderful staff. Clean hotel. I am immunocompromised and seeing the upkeep and constant cleaning set my mind at ease. We stayed here last minute to get some rest on a drive to SC and it was perfect. My children enjoyed the pool table for hours, and we got to sit and rest!

Nothing!

The breakfast was great! Lots of choices, especially for kids. The rooms were clean. The location was ideal with plenty of restaurants within minutes and the outlets. Staff was wonderful! We had 2 bad experiences from prior hotels during this trip. This was a breath of fresh air!

We liked everything.

Right off of 1-95 & close to Tesla supercharger. Accommodated us with early check in (so helpful) & late check out during hurricane debbie. We are a family of 4. Check in was a breeze. Would stay here again. Love the lounge & indoor pool. Staff was ver welcoming & answered all our questions. We will be staying here again.

I didn’t have time for breakfast but it looked great

I needed a pen while I was in the room. Not a big deal but I’m trying to give you something constructive. Also the bottles of soap. I used way more than I needed because the bottle makes it really easy to squeeze out too much.