Front desk phenomenal they are awesome . The manager and maintenance guy went above and beyond to fix the internet problem. I did not have internet in my room the manager and maintenance guy try to fix the issue in multiple ways when that didn’t work they checked empty rooms for internet issues they found a room with internet switch me rooms . actually the room with the internet was bigger (I love) I definitely recommend this place I am coming back in May definitely coming back to this hotel , breakfast excellent free parking great for your money worth

No internet

Staff is awesome very knowledgeable and pleasant Managers are professional phenomenal staff very friendly go above and beyond

I left early on the 23rd I paid for the 23rd and 24th did not get refund for the 24th even tho I left at noon on the 23rd they kept a whole day when I left to go back home for a family emergency their excuse i book it as a package I think it’s a rip off beware do not book multiple days at once and have to leave early forget getting a refund

Everything was amazing!!! My husband and kids really loved the beds. I like sleeping on clouds, so they were a little hard for my comfort, but I still slept like a rock and it's not a negative. Such a clean room and great breakfast.

The only "negative" we experienced was the indoor pool being closed because it was being worked on during our stay.

Staff was very friendly and helpful at check-in and check-out. Very close to eateries, etc. We would definitely stay here again in the future.

Upon check-in, I had asked about parking with our cargo trailer. I was asked to park at the far end of the parking lot in a grassy area. I just parked at the end of the parking lot on the hardball because I didn't want to get our van stuck. One of our rooms, the AC was loud all night. The other was loud upon start up.

I Was double book on a prepaid trip that booking.com modified I had multiple reservations for the same day booking.com cancel the wrong reservations and modified the reservation for “ PAY AT PROPERTY “ However this was a prepaid trip check your bank statement when leaving the hotel

Location and convenience

Bed mattress and pillows need upgraded. Not comfortable anymore. Pool has been closed last 2 times we’ve stayed here. Only 2 bath towels in bathroom. Also computers at check in very slow. I still love this place but get a little tired. Needs upgrades

The staff was very friendly, location was great, beds were very comfortable.

Very noisy, my room was next to the elevator and ice machine so it was never quiet, very hard to sleep. Also, housekeeping came while I was still sleeping despite the do no disturb sign on the door, when I left, we'll before checkout, she was in the hall waiting for me to leave. Made me uncomfortable and felt as if I was being kicked out.

Everything was exceptional. The location was quiet and safe and at the end of a tree-liined lane that looked like shops. It was Christmas time and all the lights in all the trees made it feel magical. I did not go walking the lane, but it was enticing. Plenty of eating options nearby, of various ethnic and American cuisine. The hotel lobby was enormous, welcoming, and a social area for some residents. The breakfast area was very large, and the breakfast selection was memorable. 2 kinds of waffle batter, an oatmeal area that was not instant oatmeal and included an array of toppings from pecans to chocolate chips, hot entres were egg whites omelets, sausage, red potatoes, also dry cereal, breads, juices, fruit, yogurt - all tended to by lovely ladies. Our room was large, clean, and quiet. All so very upscale and nicely appointed. I couldn't have asked for more from a hotel at this price point.

There was nothing not to like. I just wish they had more luggage trolleys - all were in use when I needed to leave.

It was good until they removed the 2 things that I do eat: oatmeal & yogurt. Offering coffee, teas, water in the lobby was very nice.

Dogs barking in the hotel - dogs in the dining area

The breakfast was really good although they ran out of hot oatmeal before I got there. The staff person said that it's not made every day though. Also I loved the grounds and walking trails.

Hah, more oatmeal! I had trouble with the way the blinds worked. Front desk person got someone to help fix the issue and then it was fine.