The room was exceptionally clean, and I can't say enough about the breakfast. I think it's a great value. So many choices, and everything was prepped with care and delicious. Also, the Tamachi train station is a very short walk, and you can get anywhere in town in a short period of time. Ginza was just 10 minutes by cab. Other locations were up to 20 minutes by cab, but, surprisingly, cab rides in Tokyo are much less than equivalent rides in Los Angeles. I'd say at least 30% less. Uber too. Considering that Tokyo is the largest city in the world (and nothing is really "close" to anything), a visit, compared to other international cities, is a bargain... at least right now (July 14, 2025).

On every shift, there should be at least one person at the check-in/reception counter who is more proficient in English.

Everything was brilliant, Tokyo is an amazing place and the hotel and stay added to that. The location was perfect for us, easy to find, close proximity to the stations and connections to the various routes / attractions. The area was quiet and had various amenities (Lawsons / 7Eleven) within very close walking distance. The staff were all very friendly and helpful. The hotel was very clean and shower was very powerful. The bed was firm and we found it comfortable, the room was adequate for us, we had two large suitcases and managed to use the space comfortably. ( space under the bed to store the suitcases). We didn’t need to wait for the lift very long, even during the breakfast period. Overall excellent value for money and great hotel.

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My son and I booked a twin room. When we went into the room it felt tiny. So I went downstairs and asked if they had a larger room. Wow did I get value for money when I booked a larger twin room. At 30 square meters it felt like double the size of the regular twin room and we had a corner room so we had incredible views of Tokyo on both sides. The beds were comfortable and there was a separate seating area and a sofa which was really nicely laid out. Even though the regular twin is 19th square meters this one felt so much larger and more comfortable and for only A$20 extra or not it was great value. The happy hour is also really nice. Generous drinks and some snacks. Great access to the Yamanote line, and very close to the Rainbow Bridge which I would highly recommend for an evening walk to see the great Lights of Tokyo. It's just around the corner from the hotel and there are very few tourists!!

The areas surrounding the hotel is quiet it would have been nice if there was a little more shops but then it is a business district.

The location is definitely the best point of this hotel, Tamachi station is really close and you can use the Yamanote line from there (works with JR pass if you have that, but either way the one you'll use most as a tourist). Other than that, the rooms are on the 14th to 17th floor of the building so the view is really nice, we could see Mount Fuji from our room. There is enough space for handling your luggage, even space to sit down and place things on the desk and table next to the bed. Cleaning is not every single day which is okay but we did get new towels and water etc daily. You can get toothbrushes and other things you might need at the lobby. They were able to provide travel plug adapters and luggage scales when we needed them.

Absolutely loved everything about this Hotel. Was only a 10 minute walk from the train station which was very convenient using the JR train line. Had a 2 in 1 washing/drying machine that you can pay via suica card. I found this amenity very cool. Was very nice looking at the property architecture on the ground level coming back from my room every night. Super amazing staff! They gave us a free costa card at the hotel and had a free rental straightener. Everyday, cleaners would ask if we needed our rooms clean or if we would like more water bottles for free. I found this very helpful. Overall, this is an amazing place.

Kind of hard to find the microwaves as they are communal however staff were really friendly to help show me

We had a great stay at this hotel. The location was very convenient, and the room was clean, bright, and equipped with full blackout curtains, which ensured a comfortable night’s sleep. I especially liked the unique open-air space outside the rooms, where you can enjoy a pleasant breeze and even appreciate the beautiful rain on rainy days. A few bonus highlights: the hotel offers great views of multiple train lines, including the Shinkansen — a real treat if you (or your kids) are train enthusiasts like our toddler! There were also free drink hours, which was a very nice extra touch. Getting to Haneda Airport was easy — it took about 30 minutes by taxi and cost approximately 6,500 yen

The only small downside was that the shower wasn’t as nice as in some other hotels we’ve stayed at. Overall, we loved this hotel and would definitely stay again 100%!

We loved our stay at Hotel Villa Fontaine Grand Tokyo Tamachi. The bed and bathroom were clean. The room was spacious enough. There was also a small couch area for us to rest in. They also offer free snacks in the afternoon/early evening. Our only issue is its location because it’s a bit far from the nearest train station. It’s not a very big issue but if you are in a rush, it will take a minimum of 10 minutes to brisk walk to or from Tamachi station. Otherwise, everything else was great! Highly recommended. Even if it’s a bit far from the station, the neighborhood was peaceful and there were streets of cherry blossoms nearby that weren’t crowded with tourists.

Hotel was very clean and close to a train station. They also have a laundry room which is rare in Japan.

Breakfast was delicious HOWEVER the karaage was mislabeled as not containing wheat (some karaage recipes are made with rice flour). Since my fiancee is allergic to wheat I asked the kitchen to double check and they CONFIRMED it was made with rice flour and not wheat. After my fiancee ate two pieces they ran out and said it does contain wheat. Thankfully my fiancee is only allergic not celiac otherwise we would have to go to the hospital. They also didn’t remove the incorrect label until I asked them to so more people could have gotten sick. Aside from this incident everything was wonderful.

Fantastic location, just a 10-minute walk from Tamachi Station with easy access to Shinagawa, making it incredibly convenient to travel anywhere in Japan, including both Haneda and Narita airports.

Our stay was overall pleasant, and the space was clean. However, as someone with allergies (along with my son), I requested extra attention to cleaning during our 6-day stay. While the effort was appreciated, I did notice some dust, which might be a sign that the hoover could use a refresh or upgrade. For shorter stays, this might not have been an issue, but with extended visits, a little extra attention to detail would make a big difference. Thank you for your hospitality!

Staff were very friendly and held my luggage for a few hours before the check in time. The room was spacious, bed comfortable and great to be able to have the suitcase open in the room. Bathroom was also spacious with a very nice bath. Breakfast was nice, typical of similar hotels and plenty of options. JR and metro stations are nearby as well as some smaller restaurants in the area.

It’s a short walk from JR Tamachi station, however with suitcases it became difficult as the path is often uneven so my suitcase wheels struggled.