The property was very beautiful. I didn’t spend a lot of time on the property I did outside excursions every day. This property is mainly for older people or if you are looking for a nice quiet time. The beaches are beautiful and property well kept. Room exceeded my expectations and wowed me on first entering.

Wish the food was included in our stay. It was expensive with little amenities that were included.

We loved the property location and overall aesthetic. Being able to easily walk into town was a huge plus. Our room was perfect for us as a couple.

The gym room was a little outdated and one of the treadmills needs to be replaced.

Excellent location by a beautiful beach and close to bars and restaurants. Lovely pools. grounds immaculate, staff super friendly

Room quite dark and dingy, bathroom very small and outdated. kitchenette poorly designed with cupboard above sink that got in the way. Beach guys reluctant to help unless you tipped.

Lovely property, all rooms have water views, very convenient and within walking distance to town and restaurants. The staff always met you with a smile, kind words and always very helpful. Lots of complimentary things to do, kayaking, paddle boarding and catamarans to name a few. Keeps not only adults but children with lots of fun things to do! Not to mention all the different boat tours, rides and parasailing for reasonable fees. Beautiful beach, white sands and clear turquoise waters. Hemingways was a great restaurant, good food and drinks at a reasonable price and right on the beach… It had a cute gift shop also. I HIGHLY recommend this hotel.

That there are no elevators. HOWEVER, all buildings, of which there are 6, are only 3 floors and they do have 1 building that does have an elevator which has a great view of the beach! The biggest thing that bothered me was… That I had to leave and go home!☹️😊

Beautiful hotel in an A-M-A-Z-I-N-G location with turquoise seas and talcum powder sand; super friendly staff throughout and at every level; good on sight restaurant...Hemingways... though it needs a more varied & extensive menu; exceptionally clean, well equipped suite and immaculate, super stylish public areas with ornate & manicured pools and gardens. Only disappointment was a general lack of hotel suites/accommodation with private terrace/balcony...most only having communal exterior access areas/corridors/terraces, with very limited views from each suite/room...unlike what appeared to be privately owned suites/appartments...resulting in a need to keep all blinds & curtains closed to ensure any privacy! But would be happy to visit again!!

The staff was excellent. The beach was beautiful and the resort was very quiet. Room was spacious and clean. Loved the outside patio (I think this might be on all units). Restaurant was fine for the resort. Fairly casual and decent food.

I wish the service for drinks and snacks at pool/beach was more evident. Often times, we went up to the bar and ordered ourself. Also wish the resort had more than 1 option for dining/bar. Ample space on beach, however, you have to get there early to reserve your spot.

The 2 rooms suite was a great option for our family of 4. The kitchen was very useful. The location was good, within 1 mile walk was many dining options and a large supermarket. The front desk staff was a disaster, very unwelcoming faces and tone of speech, not suitable for a 2 star hotel in the US. They gave us a very bad first impression. The good news that you don’t need them very much. The staff in the rest of the facility were very friendly and helpful. Overall I recommend it.

The hotel is right on the Grace Bay and has great sea view with white sand beach. The room is very clean. The restaurant has superior view of sunset and the food is really nice.

Although my room is titled as "ocean view", it is just partial view, not oceanfront. There is no bottled water in the room, and I have to go to the hotel's restaurant to buy some. Other than these two, I have no complaints.

The hotel has a lot of character - the rooms are clean and modern. The hotel pools are great and the beach is wonderful. The onsite restaurant is very good and has a nice selection. Short walk to the Salt Mills make this a very attractive place to stay. I do believe it is the best value for money in the area.

Nothing comes to mind...

Everything about this hotel was wonderful, food at hotel. No need to go anywhere else.our room was like a condo., roomy and comfortable. Staff so helpful and friendly. Enjoyed pool, beach, spa. Can't say enough good about our stay. Hated to leave

Not a single negative.