Location is perfect and very convenient in the busy Beaune especially if you have a car, there is private parking. The staff was nice and fixed all the little issues we had with our room immediately. The towels are extremely soft. The shower is nice and they also have a very nice cosmetic and body cream in the room. Both inside and outside breakfast options are beautiful locations. The hotel guest areas are beautifully decorated.

We had some inconveniences with the old toilet pipes, but it was very quickly fixed. The prices at the bar and restaurant and a bit overpriced.

The hotel is perfectly positioned to the town centre, it has secure valet parking within yards of the rooms. The staff are extremely helpful and polite. On both visits I have made to the hotel I have been fortunate to have been upgraded to a beautiful room! The style and decor of Le Cep are stylish and tasteful.

There really is nothing to dislike! The cost of the stay may be above average for the area but you really do get what you pay for!

The hotel was in the center which was perfect. Our room got upgraded to a bigger one with its own balcony which was very nice! 24/7 bar and service in the hotel. They also had turn-down service! Which we did not expect however this was a delightful suprise. We came with an electric car and the hotel charged it which was also a suprise! The style is a bit "vintage" old style which we liked.

Parking is 24 a day which we knew since they do tell you this however we find this quite expensive since the rooms are also not cheap.

Historic hotel in fabulous location. Outstanding staff service.

Uncomfortable worn out bed. Room not as large as represented.

charming full of antiques

bed did not have a bedspread that was the size of the bed. they made do with two smaller spreads folded to fit. for the price of the room it seemed to be chintzy. also although we paid $400 a night and had a lovely terrace and our room was supposed to be superior deluxe we were told it wasn't qualified to have a coffee maker. on our second request we were told the same thing but then they relented

The location was very convenient and walkable to the town of Beaune. It was surprisingly quiet street at night. We ordered breakfast to the room, and it was delivered so quick and very delicious! We got upgraded and greatly enjoyed the spacious suite. The rooms are traditional, but beautiful. The entire hotel is beautiful.

The only downside was taking a large key with you for the room.

Location amazing Room very big and warm Nice quality bed linen and towels Would definitely book again to stay there

Breakfast not so good I am afraid. I did not have fresh eggs or anything extra from the menu so can not comment on this . I was disappointed but the staff was so lovely it really did not matter

Lovely building and location in the fantastic town of Beaune - the whole thing with the valet parking and then charging the car worked brilliantly.

Possibly its a little tired? Maybe a little too long since it was last refreshed? Its a lovely olde world place but just a tad tired in places

The staff was excellant. Nice breakfast buffet.

They lied about a work out room.it was on the top of a tower. Step were ancient, macnines were never dusted, spiderwebs. The toliet room in our bathroom was to small for me to close the door. No air condit oning, no restaurant at the hotel. Couldnt use the wine cellar, they advertise. Not 5 stars.

Comfortable and stylish room. Great location in city centre. Secure garage parking. Friendly and helpful staff and excellent breakfast

Unfortunately the on-site restaurant was closed on the 2 evenings of our stay, but the hotel staff arranged reservations at two excellent restaurants within easy walking distance.