We were hiking the Via Francigena and chose here to stay for two nights and have a rest day. A very nice hotel that is reasonably close to the main attractions, restaurants, etc. of Besancon. Our room overlooked the courtyard and was very quiet. A very goog place to relax after days of hard hiking.

If you're hiking the Via Francigena, take transportation to the Chappel du Bois or you'll find yourself with a very long and steep hike up to it. The receptionist insisted there were no buses to it. There were. If nothing else, take a taxi because there's nothing to be gained by hiking to it.

Great central location with helpful and friendly staff. The bed was very comfortable and there is secure parking on site.

We stayed in room 112 in the Pavilion annexe adjacent to the entrance gates. The room had a very small window as was very dark inside (not helped by the dark decor). I also found that the fixture to hang ones clothes in (it housed the safe as well) was too close to the bed as I was constantly bumping into it. I suspect the very comfortable bed was placed centrally in the room before this additional feature was added. Possibly not an issue if your smaller but for this of us 6ft plus and 100kg it felt cramped.

Staff on reception were lovely. Very helpful in assisting us with all our questions. The rooms were spotless and beds comfortable. Parking at property was fully booked but there was an easy parking option around the corner which was very close to the hotel which was free from 7pm until 9am. There was a little shop 20m from the hotel entrance which was very convenient. It was a short walking distance to the centre of the village. Breakfast was good not a lot of options but typical for France.

Minibar in room would have been helpful for cold water. Lights in room were limited but I guess that is ok when you are staying in a renovated Olle building

Best Western Citadelle is situated in Besançon's old centre, pretty much at the foot of the citadelle. It is the perfect place to leave the car and visit the town by foot. This is a 3-star hotel at its best. Friendly, helpful staff. Comfy room. Fantastic breakfast! They even cattered for my husband 's dairy intolerance better than in the 4-star hotels we stayed in!

Pity the view from the room was over the car park!

Great location under the Citadel on the edge of the town. Very easy access into their car park, albeit the spaces are tight for a large car. Very easy walking distance to all the main sights and all the many local restaurants in the town. No bar/restaurant there but they do an excellent buffet breakfast. All very friendly helpful staff have stayed before and would happily stay again.

The rooms are dark and even the breakfast room has low lighting.

Located near restaurants-but French food!! Breakfast was good and staff polite & helpful.

Parking. Is limited and expensive and the staff are obviously told to cram as many cars in as possible. So much so that I couldn’t get into one door of my vehicle to retrieve bags. I moved the car myself to enable access to be gained. Should be adequate marked parking spaces

The location is very nice. Very close to the city center. Moreover, Besançon is a very historic city you can reach each historic places by walking. Breakfast is nice. Classic French croissants and traditional French cheese. The ladies in the reception are very kind and helpful. Thanks to each of them.

The lightening in the room I can say is not enough sufficient. A little bit more lightening would be nice.

Staff were great, returned sunglasses which I left in reception (Morgane brilliant at keeeping me informed) by post back to UK. Breakfast was great lots of choice, fresh pastries, eggs, cured meat & cheese. Building has very intersting architecture, location perfect for local restuarants, good bar service at reception, room clean & tidy. Parked right outside reception, would recommend booking inadvance as slightly limited. Perfect one night stop off on the way to the Alps. Would recommend a more than one night stay, we will use again! Excellent value!

The main attraction is the well maintained beautiful old building in which you are lodging. It has the air of Hogwarts, with lots of halls and staircases, where you might even get lost in. Friendly and helpful staff, good breakfast and a very nice and clean room!

Can't think of any

Clean, quiet, sustainable and friendly staff.

The amount of lightning in the room was not sufficient. The price for the breakfast could be cheaper. I was surprised that the price of the parking came on-top of the reservation amount. I initially thought this was included but have to pay this in addition.