Some of the staff was exceptionally kind! Michaela provided us with dishware so that we could reheat and eat leftovers a from the previous night's dinner out. The hotel was super close to the old city center.

The communication was lacking about the fact that you had to reserve in advance and pay for the parking in the hotel garage. Also, they offer a huge breakfast buffet for nearly 15 euros. But we only needed a pastry and a coffee before getting on the road. They do not offer that breakfast. But we asked, and they did, after asking the manager, provide us with a very generous express breakfast for 7 or 8 euros each. I prefer better communication. I imagine there are many guests who would prefer a lighter breakfast both in terms of food and price.

We enjoyed our stay here! The location is perfect, 5 minutes walking to Little Venice. The hotel has free water bottles that you can take to your room which is nice because our room was warm since there's no AC until the Summer, we stayed in early April. There's a parking garage next to the hotel for $20 a night, just let the hotel know ahead of time to reserve a parking place. My daughter enjoyed the ice cream in the lobby and we enjoyed the beer on tap. Thank you!

The hotel is very close to the center, 5 minutes away. The breakfast is very tasty and varied, and a bakery with delicious products is right next to the hotel. We arrived at 4 in the morning, and the staff was very kind, they accompanied us to the parking lot, helped us with accommodation, and even waited for us at breakfast. Very, very kind. the room is spacious, the bed comfortable, Rituals bathroom products. They also have a small play area for children in the lobby, as well as a small boutique where you can buy snacks at night.

All good!

We reserved a parking place before our arrival and mentioned that we have a bike extention at the back of our car. When we arrived, our placed are already arranged and they took into account our car extention. We had a longer space. There is a drinking water machine which provides, normal water, sparkling water and cold water free of charge. There is also a bike room in the parking garage. We had a nice holidya there and I wpuld definetily recommend it.

Everything was great! Nothing negative.

Almost everything was awesome especially the room size. We really enjoyed staying at the hotel

Actually only two things (but they are not big deal at all) 1- they have small market inside the hotel, but there was limited options to buy (nothing to be as late dinner/good snack) 2- limited parking, I have been forced to park my car in the public parking outside the hotel (for one night only then they find me a hotel parking for the other night)

The rooms were spacious and extremely comfortable! The hotel's location is excellent as well, conveniently close to "Petit Venise." The reception staff were lovely and very helpful, offering us welcome cookies and great recommendations for nearby restaurants.

However, the "breakfast police" lady was unnecessarily creating a waiting list for the breakfast tables, which seemed uncalled for.

Amazing hotel, amazing staff, excellent location, fantastic facilities. This hotel should be rated 10/10 from everyone. Everything was perfect. They provided everything we asked for, great space for kids, good size rooms with everything you need, clean and comfy and the most polite staff member. Breakfast was excellent too! I would go back again and again! Thank you for a great stay!

The room is great. The breakfast was great, with local made bread. The only problem that we encountered was the noise from the air con in the room. We talked to the staff. They were very helpful and reacted promptly. However, it was the peak season and summer was really hot. They could not make the generator quiet. But the overall experience was great other than the air con.

We had the superior suite. A very nice room with a lot of space. The location and parking lot was perfect. The reception and service was very friendly :-) The breakfast could have been a bit better. The coffee was not very good, the scrambled eggs tasted bad (probably made with egg powder and a bit more fresh selection would have been great.

The rooms are nice and modern, with a clean feel, and very spacious. The beds are big and very comfortable. The staff is lvoely; polite and helpful. The hotel is in a very quiet location, away from the crowds of Colmar's centre, but still a 10 minute walk from it.

The rooms have a fusebox inside them, which emit a constant buzzing sound. If you are a light sleeper, this will make it difficult to get a good night's sleep. It's possible to turn it off entirely, but that means no lights, phone charging, etc. Our room also had a very smelly shower drain that did not work well. After the first night, we were given another room to stay in, which was better, though the fusebox noise remained, even if a bit quieter. In addition, it seems that the coffee machine in our room hasn't been cleaned in a while and did not work particularly well.