Excellent location. Rooms are nicely decorated, but smaller than what you would expect for this price range. Excellent breakfast buffet. Very friendly and helpful staff.

Second time we stayed at this hotel and last time it was better. Maybe because it was the Easter weekend and the hotel was nearly fully booked this time. Wifi connection was poor and slow. The towels in the bathroom were so thin that some had holes in them. Had to tell reception twice in 4 days that our bathroom ran out of shower gel (we had 3 rooms) because housekeeping forgot to refill it. The buffet area is very small, so it gets very crowded at breakfast when the hotel is fully booked. Little details, but when they add up, it is not in line with what you expect from a hotel in this price category

Great location for exploring Little Petite Venice on foot. We requested a room in the main building and it was very nice and roomy. Staff were always friendly and helpful.

This was our second time staying here and in a different room from the first time. The beds are very uncomfortable as I am a side sleeper. Not sure that I would stay again for more than one night unfortunately because of how hard the beds are. They provide a hairdryer but it is a small travel sized hair dryer that requires you to depress and hold the button while in use. Not very easy to do when drying long hair.

Phenomenal hotel in position A, this hotel will not disappoint and if you’re in the area it’s a must stay It’s stunning, staff lovely, rooms really comfortable and it’s beyond central with easy parking NOTHING TO DO WIYH HOTEL - WORD OF WARNING If you stay at the hotel, there is a restaurant yards away, avoid it like the plaque, the staff, service, principals drink this lovely town out (also if you read Trip Advisor their lamb does) Avoid - Le Comptoir de Georges Avoid - Le Comptoir de Georges Avoid - Le Comptoir de Georges Please search it on TripAdvisor, filter 1 star reviews and they are all true Anyway the hotel is mega and thanks for having me, I loved it xxx

This gorgeous hotel is right in the heart of old Colmar. I was upgraded to a suite, two fights of stairs up, and with various sloped ceilings, definitely not for anyone with mobility issues so my advice would be to spell out any such concerns before you arrive. I was delighted with my upgrade, with its little views onto a quiet canal. The breakfast was really good. Gorgeous pain au chocolat and nice coffee. From the hotel you go on foot to explore this beautiful city. Side note: if you’re into wine, try Les Cercle des Aromes. Fabulous wine bar that does a great cheese and charcuterie platter.

The Suite Room was wonderful. Modern with old style in between, good combination. It was something special, at the top of the main building.

The stairs to get the suite room, the position of the light switch for the garderobe at the other side of the room (too far from there) and little dark room. The breakfast was nice but on Sunday many things were finish around 9:30, one hour before closing, and they were not put again. It was really a pity, we were expecting the nice breakfast and could eat only half…

We had standard double rooms which were stylish, clean, modern and had very comfortable beds. The location is also great, just outside a bridge which takes you right in to the old town. The parking garage is a bit tight for a big car ( BMW X5) but they checked which car we were coming in and allocated us an appropriate space which was great as parking near the old town is hard to come by.

The standard rooms only have double beds so our request for two single beds was not fulfilled and this had not been made clear to us in the previous communications. They did provide us with two seperate duvets after we pointed this out. Also note there is no lift and one of our rooms had a spiral staircase (207)- it was a lovely room but if you have restricted mobility / lots of luggage it would not be a good room.

The spiral staircase was really nice. The theming was great and lots of nice furniture throughout. Right in the middle of Little Venice which is exactly where we wanted to be and only a short walk to the centre of town. The car park was an added bonus and although a little pricey and awkward to find, it was secure and I felt better knowing the car was away somewhere.

There was a small step from the room to the hallway which caught us out every time. You could hear the street outside but it didn’t really affect our visit.

We were greeted by Isolde and Charly, who were wonderful. They got us checked in, and then Charly took our bags and showed us to our room. The hotel is just beautiful and has very nice sitting and gathering areas. Our room was very clean and our bed was really comfortable. The hotel is in the perfect location, with Little Venice being right down the street and the old city right there, too. Marion was very helpful, she gave us a map and showed us where everything was located. Everything is walkable.

The historic hotel’s location is very close to the old town. The room was comfortable and the bathroom luxurious and updated with a large shower. The staff was knowledgeable and helpful. The included breakfast buffet was wonderful: a wide array of breads, cheeses, meats, scrambled eggs, yogurt and fruit. There is a hotel bar and lovely courtyard.

The wing housing my room was accessible only by a stairway and did not have an elevator. Another hotel wing is served by an elevator. The property should inform guests in advance of that situation. I would have much preferred elevator access to my room and some folks would require it due to physical limitations. The situation needs to be made clear when booking the hotel.

Charming staff. Comfortable well appointed room with good view. Superb location. Garages OK but a little tight for some cars.

Breakfast wasn't what online comments make it out to be. The choice was fine, the coffee good and the croissants excellent. But the cooked breakfast had very overcooked scrambled eggs and the bacon was soggy bathing in liquid and very salty. Surprisingly enough the baguette was soft as was the pain au chocolat. The room was too hot though1we kept the window open at night.