We had an exceptional stay at JVL Resorts. From the moment we arrived, we were welcomed with great professionalism and kindness. A big thank you to the entire reception team, and especially to Hamza, who guided and assisted us throughout our stay. Thanks to his recommendations, we were able to enjoy optimal comfort for the whole family. His attention to detail and ability to speak Arabic made our experience even more enjoyable. We are leaving fully satisfied and will not hesitate to return and recommend this hotel for its outstanding service and dedication to guests.

nothing

Everything was perfect I really enjoyed there, staff were highly qualified , the view , service , everything was perfect and sure i will come again and again

I don’t know if this is happened to me only or not or if this is there mistake or not but it really bother me 😔 Always when i do check out from any hotel the deposit return to credit after few min sometimes in few sec but in this hotel I don’t know why it takes long time , i am talking about days not hours , so if you pay the deposit maybe you will get it back at end of your trip maybe + it’s so so high 😔 comparing with others i am talking about 400 euro, so when you pay it consider it gone from your holiday budget I mean don’t depend on it

Sonya and stagiatre and her team at Jiva Hill Resort made our honeymoon truly special. From the warm welcome to the small thoughtful touches throughout our stay, everything was handled with care and attention. They went out of their way to ensure we felt celebrated and relaxed, creating a peaceful and romantic atmosphere that we’ll always remember. Their kindness, professionalism, and dedication added so much to our experience—it was the perfect start to our journey together.

Nothing all great

Was clean, quite, and suitable for families.

My deposit of 1000 euro was gone. I also had to pay 200 euro extra before checkout. I was in hurry, i didnt have much time to ask about the breakdown of the cost. I think it was city tax or something like this and the restaurant which i went to for 1 dinner only. I find this very expensive and exaggerated. Although the staying price was suitable for me at first. I find the deposit to be gone is very sad. I regret staying here for that reason.

The place is simply fantastic, lots of different activities are available (golf, tennis, water skiing, biking, walking, in-house cinema and snooker table), the jacuzzi lodge was amazing, we enjoyed very much both restaurants at the lodge, the breakfast and the fantastic lay out and various plants and trees

the only small thing which could be improved is at the Garden Restaurant, the dish was a bit small and we could have had a little more to eat. For our dog, we expected that included in the price would include dog food like we have seen in other 5 star hotels, strange that there were no Swiss TV channels though we, as Swiss, live just a few kilometres away close to the border...

Everything was perfect ! The hotel has so much to offer in terms of facilities, large beautiful bedrooms, pet friendly, pool, private cinema etc. However, the most impressive part of all is the attentiveness of the entire team. Everyone is so friendly, professional and very attentive in making sure each guest is well looked after. I went there to relax and I got exactly what I needed thanks to all the amazing staff. I would highly recommend this resort to anyone who is looking to have a relaxing holidays in a beautiful hotel.

Nothing, all was top and perfect !

The property is absolutely stunning. Gorgeous design and impeccable craftsmanship. It’s a resort that offers something for everyone in the family.

It would be great if the resort offered some kids entertainment in the kids playroom in the evening, so parents can enjoy a bit of the resort by themselves. The facilities are there, they are just missing a person to facilitate this.

The view exceptional and Beautiful ,Great breakfast , Relaxing Resort , friendly staff specially the Tunisian lady ( Sofia hope I write her name correct ) she was very nice and friendly .. Notice : it’s a bit isolated place so you will be enjoying the relaxing and the quite and facilities ( SPA , Cinema, Gold,Pool..etc)

It’s not that I didn’t like but it would nice if the improve it 1- There is 2 restaurants in the resort one French and one Italian .. fine dining experience ( tried the Italian it was Great ) .. I would love if they include something more simple /international as bounce for the place .. or to add more dishes to the menus .. 2- almost 90% of the outdoor is for Golf so you only have to walk around the resort to be safe from the golf course! I want to be enjoying the nature not walking next to the fence 😅

Fantastic place, everything from location and facilities to service and food (both breakfast and dinner) was great. My wife and daughter were genuinely wowed. Slightly expensive, yes, but we got a lot more for our money than in similar places in the UK, so in comparison it was good value for money. Also the treatment by everyone working there was excellent, they went out of their way to please us. Well done!

Beautiful property with so much thought placed into every detail-you can relax, have fun, do activities, spa, fine dine all without leaving the grounds. The staff were very friendly and everything was top quality-will definitely return!

Very expensive but so worth it for a treat!