Location to the train station when travelling with luggage Accommodation deal included breakfast. Front desk customer service person by the name of Carol being a male person went above and beyond. Answered all our questions over the days with a helpful,friendly and professional manner. UBER: I had issues locating my driver. Carol made contact with the driver by phone and located the driver’s whereabouts. Carol carried my heavy bag to find the driver about. 5 minutes from the hotel. I appreciated Carol’s assistance with this stressful situation as I was travelling to the airport to travel back to Australia.

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The Mercure Hotel Gare Part-Dieu is a well-located, modern hotel, perfect for travelers using Lyon’s train station. It’s easy to reach from the airport, and despite being in the city center, the rooms are impressively quiet. Our room was well-appointed, featuring a separate shower and sink from the toilet, plus a kettle with tea-making facilities. The main bed was large and comfortable, though the fold-out bed was less so—but manageable for a short stay. It's also perfectly located for visiting all of Lyons main attractions, with easy walk to metro, bus and trams. The staff were very helpful and friendly. My daughters loved the Geckos and fish tanks in reception. The people of Lyon were also very kind and spoke excellent English, compared to my very clumsy French. The hotel has a stylish restaurant downstairs, which looked quite posh, though not ideal for dining with kids. Fortunately, the nearby train station offers plenty of breakfast options, including Paul’s, Pret, Starbucks, and local bakeries etc. For airport transport, the Rhônexpress is quick but pricey, clearly aimed at tourists. Due to ongoing work on the line, we ended up using other public transport, which was more affordable. Overall, a convenient and comfortable stay, especially for those traveling via Lyon’s train station.

While our stay was generally very comfortable, there were a few very minor drawbacks. The fold-out bed wasn’t the most comfortable, though it was manageable for a short stay. One concern was that the windows could be opened fully rather than just tilting, which felt unusual for a high-floor room (we were on the 8th floor). While this provided much-needed ventilation—since the room was quite warm and the air conditioning was a bit temperamental—it did feel like a potential safety issue. These were minor inconveniences overall, but something to be aware of if you’re staying at the hotel.

Well maintained property, Well mannered staff, Aptly located for travellers who are touring France since its right at the door step of the train station. Trams stops, taxis are all available 24hrs at the doorstep. Don’t think twice if its for 2 - 3 days visit to Lyon. All main squares and important monuments are just around 10 euros away by Uber ( We are a family of 3). Safe and clean property. We even walked back from Viuex Lyon.

The cleanliness, The big room (30m.sq), Big bathrooms ( toilet and shower is separate), even the CLAIRE’s toiletries made a huge difference, a comfortable separate single bed for my child (12yrs) and it had a comfy queen size bed for us, sufficient breakfast for 18 euros, otherwise just walk through the station to the nearby mall. Fantastic mall for shopping and food ( breakfast,lunch and dinner) - Don’t miss PANASIAN restaurant! There are heaps of loads of options for different cuisines.

Spacious accommodation, clean and very comfortable beds. The location is superb. Adjacent to the train station, the opposite is the big shopping centre and beyond its building is a really great area for dining out.

I would give 10/10 if the hotel would provide proper glassware for cups for tea/ coffee, instead of papercups with no utensils such as teaspoons to make it!. Also, I had to ask twice for extra toilet papers instead of providing enough after cleaning it is a small issue, easily fix. It's a really good place to stay, regardless for a few days or over a week. I highly recommend this hotel

Big rooms and comfortable beds. Big bathroom with separate toilet. Friendly and helpful staff. Kids got welcome bag with colouring and sweets. They loved the pet lizards and fish in reception! Location was pretty good but no metro running from the station behind the hotel. Meant we walked a fair bit to a bus and then caught the metro, but worked well in the end. Convenient to have shops nearby and Westfield shopping centre behind the station.

Room smelt like possibly someone had been smoking and this had been covered up by strong smell of air freshener.

This should be a 5 star hotel!! Breakfast simply amazing, variety and quality! Room on the 9th floor, huge, superb bathroom and everyday cleaning was exceptional! Room service helpful to have. Staff so polite. Last but not least location of hotel close to train station and tram. But not noisy at all. We stayed almost 2 weeks so we got a good feeling for the hotel and we loved every minute!

We liked everything!!!

I loved how spacious the room was it reminded me of an American hotel. The facilities were very nice as well along with all the extra features provided by the hotel. Staff was very friendly and professional, and they were attentive to any and all needs.

I didn't like how you had to press a doorbell button in order to get into the building, instead of being able to just walk in or using your room key to get into the building. I also didn't like how the elevator didn't work unless you put your room key into the card slot.

Staff was very helpful, provided us sightseeing and restaurant recommendations(which was indeed great). Room size was reasonable. Location is prefect, situated right beside the main train station to other cities and the tram station which takes you direct from the airport.

Shower room is big comparing to the size of the room, could give the room slightly more space to open our suitcases. As there is no shower curtain or door to enclosed the shower area, the water spills out, resulting a puddle of water just beside shower area which may cause others to slip.

It is so incredibly convenient a location when travelling into Lyon Part Dieu railway station, a 2 minute walk from the exit. Similarly, a public transport link to all around Lyon is available from the station exits. Staff very friendly. Room so quiet that you would never hear the railway station next door. Excellent fresh and tasty food for breakfast. Overall, it is very good value hotel

The hotel is located with easy access to the train station, metro, tram and bus lines, which made touring the city much easier. The little amenities like cold water as you come in, or the mini-croissants as you leave, made for a welcoming sense of comfort. The staff was very hospitable and accommodating

nothing about the hotel; only negative relates to the city in the problems of getting taxis with ease other than by the train station.