The hotel is in a lovely old building with the quirkiest lift I've ever seen! The receptionist who greeted us with a big smile was so friendly and helpful directing us to the nearest parking and helping to take the cases up to our room. When we wanted to order a drink in the reception lobby she even rushed out to a sister hotel to gather some more drink options! The room was large and well furnished and the hotel was well situated just a few minutes walk from some very nice restaurants. Breakfast the next day was well laid out, attractive and plentiful.

Nothing

The location of the hotel is great, and within reach to all the sights in the city. The room was on the small side for us (2 adults and 2 children) but every inch of the room was used well. Everything was clean and working.

I am not a fan of carpets in rooms, but as I mentioned it was clean. Despite the deal with the parking lot, we had to add additional 6 EUR when driving out. Not a huge amount, but inconvenient.

The room was very clean and staff were kind and helpful. The breakfast was also good. The location was great. Everyday cleaning was great.

The room was incredibly cold. Although I asked them to increase the temperature they made excuse not to solve the temperature issue. It was clear that they had set up the air conditioner not to work and we didn't have any control on it. Both nights during our stay I called the reception and kindly explained the issue but they didn't do anything. The room was such a cold that I couldn't get out of bed because the only place in the room that was warm was under the quilt.

The location is very central, the two ladies at the reception very friendly and helpful. Very comfy bed and sheets. Small fridge in the room very handy. Dog friendly. Parking in the underground about 400m for free with a hotel ticket but had a bit of a problem upon exit (the ticket didnt work, needed help out there).

Its an old building so there was some mould in the corners of the walls in our room and the smell was not great. For one night with open windows in summer it was bearable.

The staff is great, specially the lady in the evenings, so energetic and smiley. She gave us chocolate Easter eggs that we enjoyed very much. The room and hall decor with the antique lift for a nostalgic touch, beds very comfy although rooms a bit small.

Hair dryer in the room had no power so it was tricky to dry the hair up. We asked for a high powered one in reception and they provided, so that was nice. They only put a single pair of towels in the bathroom although we were 2 people so we had to ask for extra towels.

Outstanding location in the heart of the city, with all the interesting sights within walking distance. The room was very comfortable (great bed!) with airco and outstanding WIFI connection. Breakfast was elaborate and good (great coffee!) and the staff was friendly and helpful.

Perfect location, next to the station and close to city center. We parked on the street nearby, downloading an App to pay for the parking. Nice staff at reception, good breakfast. Charming building. Room size was ok for 4 people (2 adults 2 kids). Very clean, nice towels. Super comfy beds

I found it a bit expensive, everything was ok but still a bit old, more a 3-stars than a 4-stars

Great location, close to the train station and a short walk to the main sites of interest; quiet rooms, excellent housekeeping, amazing front desk staff.

Nothing. It was perfect.

The receptionist on duty when we arrived around 8pm on 28th August was exceptional! She was a massive help sorting out parking my car and making sure we had everything we needed. Went above and beyond to be friendly and welcoming!

That we couldn't stay longer!

The size of the room was perfect. The hotel was located in a great central location, with the most important landmarks at a few minutes walk. The breakfast was of outstanding quality, with a variety of pastries, fresh fruit and juices, sausages, eggs, bread, yoghourts etc

The availability of free parking spaces, the nearest public car park costs 2 euros per hour, 8 hours a day, and the hotel has an agreement with a local underground parking where we paid 10 euros for a maximum of 15 hours of parking, and it's not very close to the hotel, around 500 metres away.