Great room! Very good size with plenty of space to walk around. Closet with full length mirrors, desk area to put all of our stuff and a couple chairs. Clean!! We were pleasantly surprised by the room! Triple room for 3 adults. Location was good - super close to St. Lazare train station, which is what we wanted for some day trips we were doing. But also walkable to other metro stations, and we walked to Montmarte. Also some restaurants in the area, which was nice as well. Also front desk was very friendly and helpful!

Nothing!

The staff were friendly and patiently answered all my questions. Our room (a triple) had plenty of space for 3, was clean, had comfy beds, plenty of outlets, and a huge bathroom. The breakfast was good, but a bit overpriced. The location was great. The AC was wonderful. The area felt safe.

The bathtub was hard to get in and out of for us older people.

The hotel is 3-4 minutes walk from St Lazare metro station. The interior looks new and stylish. Staff of front desk and those of cafe were very nice and gentle.. We reserved a family room. It was spacious, clean and with good lighting After travelling for a day, we could rest comfortably and took a hot shower. The breakfast buffet might not give much choices of food but I found good enough to start off a day. I loved the hot tea served in pot so that I could relax and enjoy the food.

I found not enough hooks in bathroom to keep clothes away from shower splashes. Another thing is that dropping card key at the front desk when going out is not good. I do not think the staff especially at night shift could recognize whether the one asking for a key is the genuine guest.

Nice small hotel, clean room, many good food nearby, good location, very convenient, not too far from the Eurostar station though always quite heavy traffic. So reserve adequate time if you don't want to miss the train.

WiFi is super weak on my room that forced me to switch on roaming which is expensive. They tried to fix the WiFi signal but doesn't improve. Interestingly you can't switch on the aircon in your room. You need to call them to switch on at the front desk. I didn't put any valuables in my room, but it seems too easy to get the key from the front desk. It's a potential security loophole. I would suggest they do more serious verification of the guests identity before passing the key to the guests.

The staff is nice, all of them have been very lovely during our stay. The reception is 24/7? which is great as we had check in almost at midnight. The room was clean and comfy. The location was perfect for us as we travelled by train, metro, but mostly walked by foot and it's 30 mins to the city center. If you're afraid this is near the railroad station - don't be, it's nothing like in other cities. The area around is very clean and there are a bunch of good restaurants and cafes all with local visitors.

Brilliant location. The hotel is very light, airy and punches well above its 3 stars. The bed was extremely comfortable, the room very generous for Parisian standards. The staff very so friendly and helpful offering lots of good advice and tips. I would certainly stay here again any time.

Very convenient location: right across the street from St Lazare Station, and close to a boulangerie and restaurants. Just need to note that one would need to walk a bit farther inside the station for some metro lines. The staff were all very polite and helpful. No problem using English there. The room was clean and of a good size. Although we had a first floor room facing the street, we could only hear occasional noise (not so loud) from the street. Check out time is 12 noon, which is later than most hotels. When we checked out, the lady asked if we needed to leave our luggage there without our asking first.

Wifi was not good in some parts of the room. And we had to move from one spot to another to find a good spot.

FRONT DESK: Front desk were always friendly and helpful. Particularly on our departure day, we had a very early flight to catch and the buses weren't running as expected and the gentleman at the front helped us call a taxi immediately and we made our flight - we really appreciated his patience and help! ROOM: lots of storage available in shelves or closets with lots of hangers for our clothes, sink has a nice big counter. LOCATION: <5 minute walk to nearby metro station Gare St Lazare, easily connects to the rest of Paris, but yet the street feels quiet

The whole staff is extremely friendly and customer service oriented. The hotel is very neat and clean. They offer breakfast for an additional cost. Very well located. There are amazing cafes and a variety of dining options at walking distance. Minutes from St. Lazare train station and several subway stations. The surrounding streets are full of shops and stores for different types of budgets. Something worth sharing, we had an issue with a purchase we made at a shop in the area exactly the night before our departure. Both the evening and the morning staff were very helpful and empathetic. They went above and beyond in helping us to solve the issue. Shout out to Omar, Aurelie and all the staff involved assisting us with the problem. WE HIGHLY RECOMMEND THIS HOTEL!!

Very good stay. I would definitely go back to this hotel again as the cleanliness was very good as well as its location, just a minute walk from Saint-Lazare station. Large bed, but the room felt spacious, due to the good room layout, the brightness coming from the two large beaultiful windows and the good-sized wardrobe. Staff was also very good. Good value for money.

It is not a negative, just a suggestion for adjustment. The room had a minibar that offered several drinks (to pay) making it full, which consequently left almost no space for us to use it. I choose rooms with this type of convenience, as I always use it for water, sweets, etc. Perhaps they could have a refrigerator at reception to continue offering beverage service, while also making space in the minibars to provide more convenient services to guests.