The property was only about a 12-15 min walk from either Gare de L'Est (where we entered the city) and Gare du Nord (where we left), and about 5 mins from the nearest Metro stop, and it seemed quite a nice, peaceful neighbourhood. The staff were very helpful, providing us with a map of the city that showed where their other hotels are - one bonus of booking with this group is that you can call into any of their other hotels for free soft drinks, which we thought was really nice to have though we didn't actually take advantage of it. You also get a free "mini bar" with soft drinks/bottled water in your room, it's basically just a little fridge which they leave a few drinks in, but that was very handy to have as we put our wine in it too :-) There's a small lift up to the upper floors. The room wasn't huge but it wasn't tiny, not a bad size for a reasonably central location in such a large city, and it was all very clean. The aircon was very effective once it got going, and the water pressure in the shower was OK.

The building is quite old so you do hear other people moving about in it - not sure there's anything that the hotel could do about this, and it's not so loud as to be intrusive so not a big issue. The shower fittings were a bit rickety - the upright bit that the shower head is supported by didn't seem to be well fixed, and the shower door was wobbly and sometimes a little difficult to close - but the shower itself worked well.

Really good value for money for Paris. My experience is that it's really hard to find acceptable budget stays in Paris. Frankly anything less than a 4 star hotel is usually disgusting and sometimes even those. I payed around 100€ per night here and got a cute and clean room. Small, but still had a comfy bed, a fridge, a desk, a kettle, room to properly hang your clothes and even a small balcony with a view. Downstairs they placed different Teas, croissants, cakes and other snacks for free, there's a fridge with free soft drinks and I think they had coffee too. The receptionist was super friendly. Convenient location close to gare du nord, metro and a bus stop. Ubers always arrive fast too.

Great location, lovely staff, rich amenities (free coffee, snacks in the afternoon), good breakfast

room 100 faces the hotel's garbage containers, unfortunately quite some noise early in the morning

Friendly staff, attractive and comfortable rooms. Complementary refreshments are a nice touch. location is fantastic, especially if coming in on the Eurostar. Price is reasonable for the area.

Shows sign of wear and tear - grouting in the bathroom tiles and some mould around shower door.

Perfect place to stay in Paris! The hotel was fantastic. Location is great - a quarter with a lot of nice boutiques and restaurants that is not far from the main attractions. Hotel is very welcoming and has a good vibe. The rooms are quiet, clean and airy- I even had a small outside area and a nice view. There are two things that really set this hotel part. The first is the staff and customer service. They go above and beyond. My suitcase jammed at the last minute and the handle was stuck in an upright position. I would have had to scramble and buy a new one during my last hours in Paris. But a very kind manager named Riad saved my luggage and my last day in Paris. I'm not sure how but he fixed it! I was so grateful for his help. The second thing is the snacks! The hotel offers free coffee and wide array of snacks from 2 pm to 2 am. This is a really nice gesture and not something I have experienced at any other hotel in Paris. In short, I highly recommend Hotel Palm and would definitely return!!

We took the train into the city and walked to the hotel which took about 15 minutes. The hotel location is super convenient and close to some great cafes, restaurants and stores. It's about a 20 minute walk to Montmartre which we loved. The room was perfect and included a balcony where we could see the Eiffel Tower. Bed is comfy, room is clean, room service came and restocked our drinks every day. The best part of the hotel was the staff who were absolutely incredible. Emma was a delight and so kind. We checked in on my birthday and they sent a gift and some snacks to my room. The customer service was an A+. We already told our friends who plan to stay here and when we come back will make sure we book this hotel again.

Nothing

An excellent little hotel a short walk from the Metro (Cadet stop). An easy walk (1km) from Gare de Nord and the Eurostar. Breakfast was excellent. Love free the snack table, minibar, and coffee/tea. The hotel is in a smashing location, close to independent shops (cheese, charcuterie, wine), but also within walking distance to Galleries Lafayette, Pompidou, Montmartre, the Tulleries etc. In fact, we walked everywhere, then you don't miss anything! Great little restaurants around the hotel, including Moroccan, Colombian, French (!) and our favourite, the Lebanese just down the road (turn left out of the hotel) Thym Sauvage - excellent food, lovely people, great Lebanese wine. A joy. Will certainly stay at Palm Asthotel again.

All great, thanks to the staff for making it so

Located in a quiet neighborhood. Staff very helpful. They sorted all the issues with a smile and ensured customer service. Afternoon snacks and coffee in the reception is great work. Guests can walk into all their 17 properties and enjoy the facilities on showing the key card is great thinking.. Astotel with its 17 properties is a great place to stay. I shall recommmend it and look forward to my future stays here.

Gare Du Nord station to the hotel is a long walk if you have bags especially in rains. I got struck in one such situation. I shall prefer staying in Astotel near any train station to avoid the walking. Central air conditioning is turned off in October a month in Paris where one sees a mix of sun and rain. I think they need to revisit this policy. Guests are expected to leave their windows open which may not be comfortable for all.

Hotel palm was in an excellent location. I do not use the metro and everything was perfectly accessible on foot. The decor is pleasing and I loved the snacks available throughout the day and free mini fridge.

I requested a low floor so there is always a risk associated with this. At Hotel Palm I had a view of the bins and would have to put my head out the window and look up in order to see the sky due to how close the other building was. I understand this is not uncommon in European cities. Next time I will ask for a higher front facing floor.

The hotel is overall great! We'll definitely be staying here again. Staff was very friendly and helpful, rooms were very clean and they were cleaned every day. There's a free mini bar in the room with drinks and snacks at the reception. The view was incredible, we had a room with a balcony from which you could see the Eiffel Tower!! And the size of the room was a nice surprise. It was very quiet inside and outside of the hotel. Location was also a plus! Overall - perfect stay in Paris.