Courtesy of the other staff working i the night to get the room changed as the other staff didnt get the bed changed

One of the staff was good and the other staff was very disappointing as she was for a large double bed which was confirmed but even after asking she didnt get the job done and the night staff guy git the room changed for us

Hotel is ok for the price , not a 4 star but good for Paris. we did not have breakfast included because in Paris you eat a lot better and cheaper at the boulangerie's , free cofee, tea and water in the lobby was nice. 3 min walk to Metro , 10-20min walk to Montmartre or Moulin Rouge , Maison Rose, Lapine Agile. Hotel is located at the border between a poor and a medium income area. The the poor people have their own business they don't bother tourist but always be on look like in other capitals of the world.

Very good for Paris but 3 stars max. Area looks a bit poor only at night after 10PM but people mind their own business they don't bother you. In 10-15 min walk you are in central Montmartre area.

Good location if looking for a place near Montmarte, I am a wheelchair user (ambulatory) the lift fit my chair and could access the breakfast/bar in my wheelchair. The room was a bit of a squeeze but still worked well could move around my chair which is relatively sized (power chair). Was a grab bar in the toilet and shower chair, it was a wet room so no steps which was good. Me and my boyfriend enjoyed the bar and games, the staff are lovely!!

The location- can get a bit dicey at night but as long as you’re aware it’s okay! But it is pretty central (by the station) so that’s to be expected, overall felt safe!

Really lovely place, central and easily accessible on the metro, and very clean and nicely-decorated rooms. Not big, but has everything you need as a tourist - comfy bed, fresh linen, great shower, more than enough towels, hanging space in the cupboard, and a bonus for the summertime is a powerful air conditioner. There is also a TV but we didn't use it. Also beautiful big window that opens up all the way. Private and quiet at the back of the building (I can't speak for the front). There is also a small desk if you are traveling for work, and a nice restaurant / bar downstairs to work as well. Staff were friendly and attentive, even allowing us to check in an hour early and choose from two different room options.

We were sightseeing until quite late at night (sometimes until midnight / 1am) and the nearest metro station to the hotel (#4) closes much earlier in the evenings. We walked from a different station (#12), luckily not too far, but as two foreign women we didn't feel particularly safe in the area at night. We needed to have our phones out to map our way back to the hotel from the metro and we were followed and harassed a couple of times (but nothing serious). This could be easily avoided if you have the budget for Uber / a taxi.

clean room with nice view, coffee and croisants in the loby and kind staff hotel is easy to get to by bus, relatively close to the center and near the gard du nord train station also, water pressure in the shower is great

neighborhood, as two young women, we did not feel safe to leave the hotel in the evening there are no sockets in the bathroom the only closet in the room is very very small and cannot be opened all the way because the bed is too near, so the hotel is suitable for a stay of several days, not more if you have a lot of clothes

The hotel staff was very friendly and happy to help. Loved the coffee maker, water and everything they had there for us to have for free and 24/7 available. The room was clean and good size since we stayed there for 4 nights. Next to the hotel there is a supermarket where you can buy water etc and across the street from the train station there is a great boulangerie, but the train station being 2-3 minutes away it is a huge bonus for the hotel! Would definitely stay there again.

The neighborhood was not ideal and the area around was dirty

The Location was perfect for our plans. Easy route from and to Gare de l'Est and under 5 min. walking distance to Metrostations of line 4 and 12. For people mostly interested in the "big tourist stuff" in the center of Paris (Louvre, Eifel-Tower etc.), this place might be a bet "remote". But for visiting Montmartre and the Stadiums (Adidas Stadium in our case) it is perfect!

We don't really have something to complain about, it was all quite nice. I might say, that eating there is not the best option - but i'd probably say that for every hotel in Paris, since there are so many locations serving great food at any time of the day. So, this is not really a critizism of this place in particular, but more a general recomondation for Paris: Skip hotel Breakfast/Food and visit the great cafés and restaurants instead.

Great soft drinks bar in reception free for guests with water/sparkling and tea/coffee available at all times. Excellent breakfast included in the price, with hot food as well as continental. Great bar with nice drinks, and still served food late into the evening - we sampled the meat and cheese boards which were delicious and generous size! Carol on the bar was wonderful and helpful! Our room was spacious and the bathroom was clean and good shower. Access to two different metro lines was awesome, made getting around the city so easy!! Would Strongly recommend this hotel!

Could have done with a chest of drawers in the bedroom to unpack. Only a desk and a small wardrobe, so had to live out of suitcase which I dont like personally. That's my only negative!!

Friendly staff and great location. Due to the weather we were able to walk to the Louvre (20 minutes), the Moulin Rouge (10 minutes) and Sacre Cour (5 minutes) but there were two different metro stations within a short walk. Good breakfast options and the ability to cast from your phone to the TV which as English speakers prooved useful during our downtime. Amazing views from our room on the top floor.

Just nitpicking but one of the five different plug sockets didn't work (We didnt need it anyway). Also on the first night the lift was broken giving us a long climb to our room. But in the hotel's defence the staff offered to switch us to a 1st floor room and they had fixed it by morning.

The location! Goutte-d’Or is a wonderful, vibrant neighborhood! The hotel was clean and staff was wonderful and welcoming. Many have mentioned being concerned about the Chateau Rouge metro area because of people hanging out. My husband and I used the stop many times and never once felt in harms way. Sure, there are many people milling about, but just like any large city, be mindful, and you'll be fine.

Nothing. We immediately booked again for another trip.