The location of the hotel was fantastic, allowing us to walk to most of the major tourist attractions with ease. While the rooms were a bit small, they were cozy and comfortable. We booked two rooms—a double and a single. The double room had a better view compared to the single, but both were well-maintained. The standout feature of our stay was the exceptional staff. They were incredibly kind, helpful, and went above and beyond to ensure we had a great experience. Special thanks to Guilherme for his outstanding service!!

The water leaking from under the bathtub is an issue that could be improved. We experienced it in our double room.

The hotel was absolutely stunning and decorated really well inside. It was very good value for money and we could have as much tea coffee water (still or sparkling) as you like. The hotel staff were really friendly, particularly the manager, as we had a couple of issues on check-in (booking.com’s fault not theirs!) and they were really friendly and able to help us out with no issues. We were also able to store our luggage there free of charge the day before we left, as our Eurostar wasn’t until after our check-out later in the evening. We will definitely be returning to this hotel when we go back to Paris!

During our stay the closest Metro was closed because there was a road race event, but this was not the hotel’s fault!

The decor was really fantastic. Small room but comfy bed, balcony, claw foot tub plus fantastic timeless decor made up for it. Also, at no extra charge, they brought breakfast to my room. Guillerme was working the desk when I arrived and was so accommodating and helpful. A+ customer service. I was messaging before I boarded my flight to Paris which did not have WiFi and asked for him to arrange airport pickup. I didn’t receive a response until I landed and figured it wasn’t going to happen. Much to my surprise a driver was waiting inside the airport with a sign with my name who helped me with luggage and brought me to the hotel! I will definitely book with this boutique-style hotel again!

The only thing I can comment on is that I booked the hotel based on their customer service. There was a different person running the desk the next day who was somewhat new and couldn’t really give solid recommendations nor offered to make reservations for dinner.

The location is great short distance to the metro. The room was lovely, very cozy, romantic with a wonderful view to the St Agustin church. The staff was great, thanks Isabel and the rest. If something was missing like paper tissues they would immediately solve it. Always greeting very very kind, helpful and polite. Is quiet and safe and yet great location.

The practicality of a shower head, the bathtub is lovely, but is easier to wash my hair with a shower head. I managed though. ☺️

Beautiful decor and friendly staff

The only issue was the room service. It took over an hour and was missing items (a bottle of water and ice cream that went with the dessert). After calling down, they brought up the water but not the ice cream and suggested they were afraid it would melt (then why is it on the menu?). They said to call when I was done. I thought they would bring the ice cream then. They just took the tray, and I waited and waited and gave up. I also ended up going out with wet hair bc the blow dryer did not work. Presumably it was replaced after I asked but I hadn’t tested it.

All employees were very friendly and supportive with different questions. I liked the interior of the whole hotel and also the breakfast (petite déjeuner) was very delicious and fresh. You can choose for different bread types, yogurts, cheeses and fruits).

Unfortunately you can hear your room neighbours, which can be difficult when you have different interests and different plans (meaning night life). Therefore I‘d recommend to use ear plugs when you have a light sleep.

The location was brilliant! A lovely and safe neighbourhood with every tourist site within 15-25 minutes reach. Lots of lovely cafes around, chocolatiers and others shops too! We stayed in the Junior Suite overlooking the beautiful St Augustine Church. It was nice and spacious, lots of storage space, very well use of space, shelves, cupboards with lots of shelving. The two rooms were interconnected with a passage along which there is a large bathroom ( a bathtub and shower facility), therefore the rooms did not feel tight, well designed. The beds were large and I have to say were very comfortable (including the pillows) and we slept really well. Any amount of drinking bottled water available at no extra charge. We were a family of 3, the suite can well accommodate 4. However a note, the toilet is a separate cubicle from the bathroom, and no health shower. The rooms have large windows which can be opened for fresh air if one didn't want to use the AC. Breakfast was wholesome, Fresh juice, plenty of Coffee, fresh fruit, yogurts, assortment of breads, cakes, pancakes, (hot and cold breakfast options). The team at Maison Malesherbes, led by Manager Tebbi Djamel was just fantastic - very responsive, warm and so hospitable right from booking to check out! They also accommodated our request for a late check out which was great! Many thanks to Djamel, Rosine, Zahira and others for making our trip so very special! Merci beaucoup!

The toilet didn't have a health shower.

I love everything about this hotel! Every detail is beautiful and crafted with great taste. The room and bed are comfortable, and there’s plenty of space. I appreciated the coffee machine, the refilled water, and the stunning cathedral view from the bed and balcony. The highlight for me was the amazing bathtub! It has excellent water pressure, and the bath fills up in just a few minutes. I enjoyed every moment of my stay at this hotel.

Nothing

We loved the hotel and staff. We felt like visiting distant family. The staff was so friendly, knowledgeable and helpful. A beautiful designed boutique hotel with great views onto Église Saint Augustine. Walking distance to everything. Brasseries and cafes minutes walking away. Very comfortable bed and great water pressure. Rooms are small, but that is normal for boutique hotels in Paris. Worth it for the charm.

Loved our stay. The room was beautifully decorated, clean and comfortable. Our view was stunning as we looked out onto the cathedral outside. The location was great, walking distance to the Opera district, Galeries Lafayette as well as Arc de Triomphe. The area around the hotel felt very safe as it was just myself and my daughter travelling. Fantastic boulangerie located within walking distance as well as a good selection of restaurants and shops. All the staff we met were friendly and really helpful.