Modern boutique hotel in a great location with very friendly staff. The bed was very comfortable and the room was so quiet we slept in almost every morning. Loved the heated floor and towel rack in the bathroom on cold mornings. The hotel is located on a quiet street but walking distance to most points of interest (30-40 minutes) and just a few minutes from the metro. We ended up just walking everywhere. Several good/casual restaurants nearby for dinner. Should also mention, for reference, we took an Uber to the airport for an early morning departure and it cost about 40 Euro from this location.

Very minor issue with coffee/water in the room not being replenished, but was quickly resolved by staff.

Breakfast was nice. It was clean. Matthew and team were excellent. The hotel is a walking distance to buzz areas, so it is good to rest and catch some quietness.

Nothing. Just remind clients about the sauna facilities downstairs.

The hotel is small, decorated in a modern style, situated in a quiet location close to the places we wanted to visit. The room is comfortable, small and clean, we were given a room with a balcony which also had a view of the Eiffel Tower. Used the sauna as well, very small but quite suitable for a short rest. Breakfast is usual as in hotels of this class, fresh and tasty pastries. We stayed for one night due to a flight out, so we were fine with everything.

1. Very narrow and small corridor, yet a large trolley with sanitary products was left on our floor the whole time we were there and it was inconvenient to walk to your room, carry your suitcases through. 2. We booked a taxi to go to the airport. As this is not the first time we have used this service, we knew the official charge was 65 euros. However, the receptionist did not order an official taxi for us, but some private driver who charged us 80 euros. Not very pleasant.

A wonderful boutique style hotel. The view from the hotel room, from the balcony, was particularly remarkable - the Eiffel Tower could be seen nicely, and watching the play of lights on the Eiffel Tower while enjoying champagne in the evening was like an extra bonus. The style of the hotel is trendy. The room was big enough for us, because when you come to Paris, you don't spend much time in the room. The hotel team was especially polite, sweet and helpful - only smiling faces. Of course, you can't miss the breakfast - it was wonderful, starting with scrambled eggs and bacon, both fresh cherry tomatoes and mozzarella, different cheeses, yogurts, pancakes, pastries, jams and what's the best way to start the day, extremely good coffee, several different flavors. As a bonus, there is a grocery store right next to the hotel. As a particularly positive note, I would like to point out that before arriving in Paris, I checked the recommendations of tattoo parlors from the hotel, and thanks to their recommendation, I got a wonderful eternal souvenir to remember this wonderful trip. Thank you Le 12 Hotel for a wonderful time and we will definitely be back :)

luckily can't say anything here - everything was perfect

The hotel was in a fantastic position for sight seeing and was close to the train station, Paris St Lazare. The room was very comfortable and exceptionally clean. The bathroom was spacious with a lovely walk in shower and superb toiletries. The friendly staff were superb and extremely helpful. They made the stay extremely enjoyable and went above and beyond to help with directions, information and generally make great tour guides. The breakfast was delicious and nothing was too much trouble. We cannot wait to return 😊.

Nothing

1: staff, lovely friendly, helpful staff. 2: location, you can use public transport but we walked everywhere. Lucky the weather was stunning. Feb/march. We were blessed. Walking distance from all attractions. Wear decent trainers!! 3: Rooms are perfect, compact but exactly what we needed. Beautiful shower room. 4: Back to staff…. Susanna, Ingrid & I’m so sorry but I didn’t get the name of the night manager? Very patient with our lack of French. You made our stay above 4*

No complaints

Breakfast was very nice. Location is really close to the main train station but you could also walk to most places of interest by foot.

Beds were rather small even for me who is average height. If you are tall like 190cm+ than you will not fit in this bed. Also the beds were quite firm/hard so I could not get comfortable to sleep. The bathroom is also rather small but that is on me for not checking the room size (which is 12 m2) in my case so the bathroom cannot be bigger than this.

Even though the room was small, everything was clean, staff kind and helpful and breakfast really good. And the location was perfect - a short walk to Saint lazare station that has metros going all over. And only 10 minute walk to where the bus takes you to Charles de Gaulle airport.

IF I had to complain about something, the elevator was sooo slow and the bathroom had a hint of an mold odor. But nothing much.

Loved the attention to the client. They managed to get in contact and organize a surprise bouquet of roses for my partner. All at a very reasonable price and of great quality! We also managed to get a free upgrade for a room with a little balcony that we enjoyed very much despite the cold winter weather. The possibility to see the Tour Eiffel (just the higher end) from the balcony was a special effect for the coming back to our room routine.

We are truly grateful for the kind and lovely lady at the front desk. Her service was attentive, friendly, and professional throughout our stay. She always greeted us with a warm smile and made us feel right at home. No matter what questions or issues we had, she handled them quickly and patiently. Her help made our stay even more enjoyable, and we sincerely thank her for everything.