Really nice property with friendly staff and generous welcome happy hour. The two bedroom apartment was spacious and the kitchen had everything you need. The swim/spa complex was very well done, but the hot tubs were not hot, just slightly warm.

Great spa facilities, cute apartment, good ski storage facilities, covered parking, short walk to the slopes

Would have been amazing if the hotel supplied simple little things like enough toilet roll, some decent hand soap and a towel robe for the spa. Would easily take it from a 4* to a 5* experience if they did this.

Spa, location to shops and ski area. Lift passes and ski school directly under the apartment.

Room only had one toilet and balcony overlooked the road.

Clean, smart, spacious and staff were very pleasant.

The spa was a little drafty. People were opening the doors and letting the cold air in through the gym and the pool/spa was then quite cool.

Great position in Val Claret, helpful friendly staff, good spa facilities

It was really awkward because I had booked 2 adjoining 6 people apartments, one for my family and one for my friend and her family (C3 and C4) which were the same price but were very different in size and facilities. Ours was bigger with 2 bathrooms. C3 should definitely be cheaper! Also the lifts/stairs/car park access are a complete mystery and hard to navigate your way around.

Friendly staff, swimming pool and sauna, spacious apartment.

Ski boxes needs refurbishment, not critical but not nice.

Incredible kindness and dedication coming from the whole staff made of our holidays a very pleasant experience. The facilities for washing our clothes and the welcome cleaning package are very welcoming and helpful for a big family and after a long trip. The numerous activities leave us always something to do even if it has to be indoor due to the weather.

We struggled with the size of the first flat but the team was amazing and relocated us into a very comfortable and much bigger place. However it was giving on the street and the night club opposite the hotel gets really loud at night and during the day the intersport underneath us was using a karsher jet all day long to clean the bikes. It was so noisy!!! They have damp issues inside the water pipes of the bathrooms and facilities and the smell gets quite bad because the fans aren’t working. It would need a better air evacuation .

The location

Rooms could have been more comfortable and cleaner, we expected there to be more of a hub in the reception area where we could play pool and have a drink with the kids at night, more helpful accommodating staff with a willingness to help organise activities and give us information about things to do locally, having to do an inventory on arrival and told to clean thoroughly and stop beds etc or pay a large amount of money was not what I would expect from a 4 star residence