It was an exceptional stay at alliance palace batumi, we had a studio type room and the upgraded it to panoramic view sea side, thank you very much Giorgi supervisor, zara and marita for their help, ❤️

Everything was nice. We originally chose a simple room, but due to having three small kids, the staff requested us to cancel that booking and take a larger room with a hall. Although this was unexpected, the staff was courteous and we were provided with a sea view room

an extra 110 lari for a larger room with a hall. A more suitable suggestion could have been a bigger room with an additional bed for a smaller fee, considering our eldest child is only 7 years old. Alternatively, for the 260 lari total, including the additional charges, a complimentary breakfast would have been appreciated.

Very nice,clean, good location, helpful and competent staff❤️

The staff was very helpful. Location is close to the beach but away from the main city center

Just FYI, the pool and gym is not open to guest at alliance palace. The pool area is accessed through Courtyard by Marriott and you have to pay 90 lari to enter which was a bummer.

I would like to thank Mariam, the receptionist, for her warm welcome and amazing hospitality. She greeted us with a big smile, was very helpful, and truly made our stay better. She even gave us something we really appreciated and made us happy. After we checked into our room, she called us to make sure everything was okay and asked if we needed anything. Honestly, thank you so much, Mariam! If I ever come back to this hotel, it will definitely be because of the way Mariam treated us.

I would like to thank Mariam, the receptionist, for her warm welcome and amazing hospitality. She greeted us with a big smile, was very helpful, and truly made our stay better. She even gave us something we really appreciated and made us happy. After we checked into our room, she called us to make sure everything was okay and asked if we needed anything. Honestly, thank you so much, Mariam! If I ever come back to this hotel, it will definitely be because of the way Mariam treated us.

Dear Hotel Management, I am writing this comments to express my heartfelt thanks for the memorable and exceptional hospitality services during my recent stay at your hotel. The quality of services extended to me during my visit was exceptional, and I am grateful for that. I was especially pleased with the personalized attention and care that was provided by your staff specially Mr.George. The atmosphere of your hotel is welcoming and relaxing, which made me feel comfortable and at home. The hotel staff went out of their way to ensure that all my needs were catered to, and I was impressed by their professionalism and courtesy. Moreover, I was amazed by the beautiful location of your hotel. The scenic views and surroundings were breathtaking, and I will always look back on my stay with fond memories. The location added more value to my stay, and I was able to enjoy the beautiful surroundings while relaxing in complete comfort. Once again, I want to express my gratitude for your exceptional services and the hospitality that was extended to me during my stay. You and your staff demonstrated an unwavering commitment to providing exceptional guest services, and it did not go unnoticed. Thank you for making my stay an unforgettable experience, and I look forward to returning to your hotel soon. Sincerely, Dr.Abdulaziz

I recently had the pleasure of staying for two nights at Alliance Palace Batumi, and I must say, it was an exceptional experience. The building is uniquely shared with Courtyard by Marriott, and Alliance Palace offers hotel apartments that truly feel luxurious. From the moment we arrived, we were greeted with warm hospitality that made us feel right at home. The staff were incredibly attentive and ensured that all our needs were met throughout our stay. A special thank you to Mr. Luka, Giorgi, Marita and all team for making our visit so memorable, and for the wonderful room upgrade. One of the highlights of our stay was the breakfast option. Although Alliance Palace is an apartment-style accommodation, they provide dining vouchers for Courtyard by Marriott, allowing us to enjoy a delightful breakfast each morning. The variety and quality of the food were outstanding, adding to the overall luxury experience. The rooms, though small, were very well designed. Every inch of space was utilized efficiently, making the room feel cozy and comfortable without compromising on style or functionality. Safety and security were top-notch, which was particularly important to us as we were traveling with kids. We felt completely at ease, knowing that the environment was secure and well-maintained. The location is also perfect, making it the best place to stay within the city.

The rooms, though small, were very well designed. Every inch of space was utilized efficiently, making the room feel cozy and comfortable without compromising on style or functionality. However, the room size might feel a bit cramped for those who prefer more spacious accommodations.

Hotels location is amazing, you can see large area of Batumi from the balcony, the beach, open ocean in one side and the city in the middle and then beautiful mountains in the other side. Breakfast was available on extra charge at the restaurant on the ground floor. a good selection of food and satisfied. They can keep your luggage safe if you arrive early or if you check out on time but still want to leave luggage and hang around in Batumi. they handle it well I would say.

The front desk at the lobby was too small for the size of the hotel, there is always a waiting time before you speak to someone, staff some times little too busy to greet you properly (comparing with the UAE standard) and elevators are little busy, No gym, No pool, and hotel is not flexible at all to provide at least 1 hour late checkout without charging extra.

The staff were exceptionally kind and helpful. Since the hotel wasn’t busy, they generously offered us an early check-in at no extra cost. The room was cleaned daily, and the fresh, modern interior added a welcoming touch. The fantastic view and spacious balcony made it the perfect spot for relaxation, whether enjoying a quiet moment with a glass of wine or spending time chatting with family. Overall, a wonderful stay

Unfortunately, we didn’t get the chance to enjoy the cuisine at the hotel’s Oval restaurant. Although the hostess welcomed us warmly and seated us promptly, no waiter came to take our order for 30 minutes, despite the restaurant not appearing busy. It was a disappointing experience.

The hotel is in a great location with clean, nice rooms. I had a room on the 23rd floor, and the view was super nice. The room had everything needed for a comfortable stay, including a cooking top, washing machine, iron, dishes, comfortable bad, great air conditioning, ample closet space, and a balcony. For the price they charge, it’s a really good deal. The staff wasn’t very friendly or helpful, but I get it— they’re swamped with tourists during the busy season. I saw them working while I was waiting for friends, and honestly, I would go a bit crazy in their position. Maybe it’s a good idea to book this hotel outside of the peak season.