The rooms are well designed and clean. There's a big lounge by the lobby where you can just hang out even after checkout (and it'll always be remembered now as where my baby rolled for the first time! 😂) The restaurant is very nice, I had both breakfast and dinner there. Great fancy food for dinner. There are blackout shades which was important for our baby's sleep. They also gave me extra mattress for the baby bed which made it easier for me to handle her. And one thing to note: when we opened the TV in the room we saw it was broken. We reported it immediately and the staff replaced it in no time. Issues can always happen anywhere and that's fine, it's how the staff handles them that matters - and this one was handled very well and fast!

Unfortunately we came at a very hot day (31c) and the air-conditioning barely works. The room stayed at around 26c all day and all night which made it very difficult for us to sleep, or get some relief after long walks outside. Also the AC always turned itself off after an hour, or got to this auto state, so we couldnt keep the fan as high. The hotel got us a standing fan but it's not the same as a decent AC. We asked for help but there was nothing they could do. Also the doors at the hotel are very heavy, there's also a big heavy closed door on the floor itself, which made it challenging to get in and out of the room/hotel with a baby stroller.

The hotel is in a fantastic location. If you're reasonably fit you can walk to all of the main sites in Frankfurt. It is around 20 minutes walk to the old town and river; and 10 minutes walk to the main shopping area, which also has a lovely street lined with outdoor restaurants where we ate every night. The hotel room is lovely and warm (although you can open the window or put aircon on for those who prefer cooler temperatures!). There are lots of plug sockets, including next to the bed, and you only need the USB port rather than a plug and adaptor, which is handy! The bed looks low down but it is actually very comfortable and the curtains keep the room dark so we slept well! Wifi is good. There is a lovely rooftop terrace with a few chairs and tables and you can bring drinks up from the bar downstairs.

It would be great to have some sunloungers on the roof terrace. We didn't include breakfast as part of our package and it is expensive to buy individually, but there are several cafes around. The room is quite small and intimate with the toilet close to the bed and a see through shower, so it was fine for us as a couple, or for close friends, but maybe not so good if you're sharing with someone you don't know that well!

Everything was very good

The bed sheets were not smelling fresh and clean. There was not a sheet on the bed only a cover protector. Also it had only one product for shower, body and hair together and no hair conditioner

Very nice hotel with very nice staff and an amazing location. I travelled to Frankfut for business and took the opportunity to travel there earlier. So I had two bookings one on the company and one on me. Staff was uncomplicated. Was able to stay in the same room. Interior is also amazing. They payed attention to every detail and with its modern touch also very welcoming. Every request I had was adressed properly and very helpful. Location is also amazing you are within a short walk next to the Opera from very you easily can get everywhere. Rooms get cleaned on daily basis and are very proper. We just rebooked the hotel for some other business trips that are coming up for Frankfurt.

We attend Frankfurt exhibition, the hotel with great location, near to China embassy, lots of Chinese restaurants around the hotel, it can go by walk which is super convenient, and there is metro U and S around hotel, by walk less than 5 minutes, metro U just 1-2minutes! To airport and mess exhibition just 3-4 station! Room is clear, big window! I will book again

1- it is great location, but the picture in booking is not good enough, it should show the picture around the hotel! It is good to walk and super safe 2-the show window should be with curtain! If there are two people stay, it is not convenient if window is clear

everything is great, coffee machine, fridge, towels. it really is a business hotel, has usb chargers, and downstairs i get to do my work in peace. also love that there are bedside lights for reading so that i wont disturb others in the room. there are also plates, cups and utensils in the room for eating and drinking if you want to buy food from outside.

sooooooo… not sure if we booked the right type of room. but the bathroom shower area is see through from the room itself. made it really awkward for my brother and i who are travelling together and we had to made arrangements so that we wont see each other showering hah. we made do and didnt ask to change rooms because we didnt want to trouble the staff since everything else is great, but maybe the hotel can inform the travellers beforehand that if this is a couples room its really a COUPLES(LOVERS) room. another thing is the bathroom’s really small, the shower area is not covered(eg with door/curtain to prevent water from going out to other areas) so the bathrooms constantly wet :(

**Cleanliness**: The hotel was very clean, which created a positive impression upon arrival. **Reception**: The reception staff was excellent and helpful, providing me with all the information I needed with a smile.

**Parking**: Unfortunately, I couldn't find parking as it was full, which posed a small issue. **In-Room Amenities**: I noticed that the rooms lacked some basic items that hotels usually provide, such as an iron, ironing board, toothbrushes, tissues, and slippers. Having these items would have significantly improved the experience.

The location is the best part of the hotel. It’s central and still quiet at the same time. It’s modern and clean. Rooms are not huge but well thought through and have everything you need.

I was a bit disappointed by the lounge. It’s so nice to have such an area but I was expecting a more cosy atmosphere maybe with a bit of music and a possibility to order a drink or a coffee. Also, as a place that doubles up as a coworking area, there were no outlets to charge a laptop or phone.

The rooms has a modern look and feel. It was big enough with a breakfast countertop with cutlery kettle and mini fridge provided. An android tv with surround bluetooth speaker system was present in our room. We were there on Christmas weekend and the staff were helpful with all our requests for housekeeping and laundry etc.

The hotel is a bit of a walk from old town but there is a U station right at the entrance which one can use. The shower had a transparent glass window which means there is no privacy as everything will be fully visible from the room, we managed as we were a couple.

Flag West M is where design magazine spreads come to life, except you can actually sit on the chairs. The staff are friendlier than your overenthusiastic aunt at a family reunion—always there, always smiling, probably not as much cheek-pinching. Parking's not free, but hey, neither is that designer coffee you're sipping on. And you can burn those calories off with a jaunt to the center since it's just a hop, skip, and an interpretive dance away. Breakfast? Imagine a game of culinary hide and seek—'Where’s the sausage?' But you're in luck because the local flavor is just a short strut away. Overall, Flag West M is perfect if you appreciate a good thread count and don't mind playing breakfast roulette. Would stay again!

limited choice for breakfast