The room is surprisingly spacious than shown on the picture. It is ver sufficient for a family of 3 to stay. The front desk is very kind, easy and proactive. He provided very useful information before we asked. This room is very good for value, very good location and convinent. I will definitely stay again

I noticed there is no kettle in the room though I do not use and do not care, maybe they can or do provide by request, not sure.

Very comfy room, light and spacious. The staff is nice, they let us keep our luggage after check out which really helped us. The area is also great, close to the train station. The only thing that bothered me was that there is not much light in the bathroom to do your make up and there is no shelf in the shower to keep your shampoo or body wash. But those are only tiny little things that could only make the stay even better.

The room I had was clean and extremely spacious. The hotel is very conveniently located in a quiet area - it is a short walk from the train station, and very close to tram stations and the city centre. The free bicycle rental was a huge bonus.

The minibar/fridge was overheating inside its cabinet - it worked fine once it was removed from the cabinet and placed on the floor, though. There was no kettle provided, but I was able to use the tea/coffee machine in the breakfast room.

Nice hotel, 10 minutes walking from the train station and right next to the zoo. Quiet street with very little traffic. The rooms seem to have been recently redecorated. There is air-conditioning which was great as it was very hot when we were in Karlsruhe. The breakfast is a bit pricey (compared another hotel in posh Baden-Baden) but it's is good, with a fine selection of different kinds of food. The breakfast area is very pleasant. All in all, good value for money.

It is a comfortable hotel with a nice, calm and darker interior and committed staff. Not too far away from the train station (unless you have heavy luggage). Breakfast excellent. Offers bike renting. Quiet and safe area. Reception open late night. Would visit again.

No big issues, but in spite of automatic door closing of the room, they still slam/make noise. Also, the cleaning person did not come the 2nd morning. It is ok if they do not come every day, but I think this should be communicated to the guests.

The room was very comfortable and met our expectations. We were only staying overnight on our way to Triberg.

The process of checking in was very cumbersome. We reached around 10 pm. The PIN number given for collecting our room keys did not work. Thankfully, we found a similar group trying to figure out the room key, we could manage to speak to an employee who gave us the correct PIN

The facilities were amazing. Clean rooms, well maintained, amazing breakfast!

The staff was a bit rude, did not answer any of the questions properly. I was told the check in is at 16.00 hrs even though it was at 15.00. One of the staff members just opened my room door and said 'Hello, you need to check out' (15 mins before check-out time 11.00) when I was already getting ready and about to check out.

Good breakfast: everything you need to start day well. Free bicycle is really great option and friendly for environment and your health: you can park your car in the underground and use bicycle in the city all the time, so no headaches anymore with parking in the city. Underground parking price is not too cheap, but still decent.

Location (walking distance from the station and to the city centre); 24/7 check-in; Big and comfortable bed; Real hairdryer (not those little hairdryers with which it takes hour to blow dry your hair) available in the bathroom; spacious room; big bathroom

No curtains in the bathroom: there was the special glass that's supposed not to make the inside visible from the outside, but being on the first floor, I would have preferred real curtains

Good breakfast, variety of dishes is not that big, but you get everything needed for a good start of the day. Friendly personnel on the reception and they do speak english as well. Free bicycle option is absolutely great idea to reduce usage of the car in the city.