Good hotel, clean and good service. Rooms are very functional and quiet big. The breakfast was great, lots to choose from, more than you'll be able to eat! The staff of the hotel and the restaurant was also very friendly and welcoming.

The neighbourhood of the hotel is not that great (not very pretty), but close enough to the city center 25-30min by public transport. When we arrived their was no parking space available anymore in the underground garage of the hotel so we had to find a spot in the street (free street parking).

Not in the nicest part of Cologne but convenient for the motorways and the nicer bits are not far away. The hotel itself, however, is really good. It's comfortable and the restaurant is of a good standard, though I'd also recommend the Indian just down the road too. The rooms are quiet and insulated from any traffic noise. The staff are great, they're approachable and helpful. Parking garage is a bit pricey but convenient and easy to access.

We don't remember why we booked the business room but somehow we did it. The room is a good size and did what we need but I kept feeling like I was there not for holidays. The bed was comfortable but the pillow wasn't (for me). I was glad that the room was air conditioning so we could sleep comfortably. There is a breakfast service but we didn't use it as it was a bit expensive for us. There is Lidl nearby so we got some bread and juice there. There is some walking distance from the underground station, about 10 min. The train goes straight near the cathedral area and shops so I say the hotel was a good location. There is a beer brewery on the way to the station and we loved the restaurant. They served nice beer and food.

The female receptionist at check in was absolutely wonderful, and particularly helpful in solving our various transport questions. Unbenownst to us, we had picked the busiest weekend of the summer (CSD Parade) to stay and the inner city was closed down. The male receptionist was also fantastic, helping our friends with a suitcase issue later in the evening. The restaurant staff were just as friendly and efficient. GREAT staff!!!! Our Standard Room was spacious, with a big window to the floor, providing us with lots of natural light. The bed was really comfy and the bathroom ticked all the boxes as well.

The hotel car park was unfortunately full when we arrived so we had to find parking on the street, which was not too easy.

The hotel is great but the location is not close to the city center. You need to use metro or tram to get there. Breakfast was lovely. The room is good, doesn't have a minibar(fridge) though. Complimentary water was provided.

The location is not close to the city center. Also we were there during the Christmas market days and the price of stay was double the usual.

Breakfast was good and varied. Rooms were spacious, well heated, windows that opened. Bar below the hotel which was open late, if you want to hangout with friends. U bahn is nearby. Lidl supermarket is nearby. They arranged for a babycot. Communication was good. Underground parking (with fees) is there. (We did not reserve and had to park nearby street which was free)

Didn’t like coffee there. Could have had extra facilities such as gym. Location is bit away from city but manageable.

Everything that you need in a personal room with personal bathroom and tidy, I had no problems, calm nights and easy mornings.

Cleaning lady coming in before check out. Since I was on the upper most floor there was constant sound of some loud fan machine outside, maybe a ventilation unit, but it didn't interrupt sleep itself.

The room was very clean and spacious. It was a very comfortable stay for us. The breakfast was extremely good in terms of variety. The staff served very well. We would definitely stay there again.

The check in was a bit late (3 pm) and check out was a bit early (11am).

The breakfast is very rich, employees are very nice. Thank you for preparing the baby bed in advance.

Room sound insulation is not good. Playing and joking in the corridor and other rooms can be heard in the middle of the night and early in the morning. Failure to hang the please clean sign should be regarded as do not disturb, please don't open the door by cleaners in the morning around 9:00 am.

Staff were excellent - very friendly and helpful. Breakfast was also excellent - a huge spread of fresh food and drinks - really good value and set us up well for every day.

Nothing.