I am quite sure the owner, a very nice gentleman, upgraded our stay as it was our 40th anniversary. Very clean and the staff was there to help us with our luggage and they went out of their way to make our stay a real pleasure. The suite overlooked the street that leads into the Christmas market square and something that I appreciated was that the windows opened. All locks and hinges worked as they should. The locks had a solid mechanical sound and you didn’t need to force a hinge. The place was immaculate and I wouldn’t hesitate to stay there again. Out of our 16 day vacation it was by far the nicest hotel we stayed at.

The elevator was a little quirky wen you were going up or down in the elevator and another person pressed a second button it would stop on your floor, the door opened about 15cm and then shut and took you to the other floor that had its button pressed. It could almost be unnerving if it weren’t humorous. But most of the time we would take the stairs.

Lovely historic hotel in the Nuremberg old city. Friendly and helpful staff. Spotlessly clean rooms. Wide variety of breakfast available in a charming breakfast room, which is included in the room tariff. More like a very personal and gracious guest house. My mother and I loved staying here.

The hotel isn't air conditioned, however, we were advised that this is being installed in a few months time. Dyson fans were provided and good breezes flow when room windows are open.

Lovely hotel in a beautiful building, 5 min walk from the Central Train Station. Clean room, comfy bed, lots of space, and fab washroom. Antique furniture and old art to give the place the vibe I like. Friendly, helpful staff. Lots of good restaurants nearby, including Ruff’s burgers - best I’ve ever had, an Irish pub, great for anyone missing an English meal, and Bohm’s Herrenkeller (trad German food) round the corner - best of old and new worlds.

It was on the south end of the old city so it was a bit of a walk to get to the Castle and some of the other sights, but being so close to the train station made up for that.

Very friendly and understanding staff. We had a child and came early, so they were able to let us in before the check in. And also called a taxi for us when ours did not show up. We felt that we were taken care of, which is the reason why people also go on holiday.

Nothing

Lovely hotel. Historic and grand. Perfect central location. Lovely room with double facing windows. Lovely breakfast room. Wonderful service by the gentleman on the reception and also I loved the delicious breakfast served by a wonderful lady called Alma. The attention to detail at breakfast with a wonderful choice of food, so wonderfully presented was a real treat to start off the day. It was very easy to park behind the hotel in a booked space. A very short walk to the hotel. Amazing!

The bathroom was just a tiny bit small, but not that it was a problem for us.

I had a wonderful stay at the Deutscher Kaiser during the Christmas Market. It’s an easy walk from the train station and on the main street of the Old Town. The property’s character added to my experience of this wonderful time of year. I think the proprietor gave me a room upgrade because I stayed for four nights. I went on to Paris, and stayed in a 4-star hotel there. Here’s what the Deutscher Kaiser had that the Paris hotel did not: a refrigerator, robe and slippers, an upholstered chair, a closet with doors, a timed heater in the bathroom, a lighted make-up mirror, and a sink that could be stopped to wash undies. The breakfast was among the best I have had in Europe. I highly recommend this hotel.

As is often the case in older European hotels, the elevator is small and slow, so for someone who cannot climb the lovely, grand staircase, this might be a problem.

Excellent place to stay and explore Nurnberg. The hotel is in historic building with old charm. Walking distance to major city attractions and very nice and helpfull staff. The parking possibility by the hotel is an advantage. I strongly recommend the place.

Great location - literally a 5-minute walk from the train station and walking distance to the main tourist attractions. A lovely breakfast with many options and friendly staff. My bed was really comfy! I did not want a 'modern' hotel experience - I loved the old-style feel. I think this was great value. Thank you!

Location is close to the railway station and near so many beautiful features of Nurnberg. The staff were helpful and friendly, always greeting us as we arrived back after an outing. Our room was very comfortable and facilities easy to access. The reading room was beautiful, as were so many features of this historic hotel. Delicious, varied breakfast.

Location was right in the town not too far from the train station Room had a fan which was very nice as it was hot Breakfast was very nice hot option too, sausages bacon and eggs along with good selection of cold meat cheeses bread etc Coffee machine in the room with a fridge and minibar german hotels finally catching on

Was a little noisy from the bars etc at night with the windows open but had a fan so could close the window