Facilities and prices are great, the swimming pool and wellness area is great.

Lighting was too dim in the room, sauna is out of order, and the night shift staff are not as helpful as their day-shift colleagues. For instance I was made to wait at a line of check-in just to ask for bottled waters when there is visibly another member of staff that is available, which later helped other guests (which had cut the line) to check in, while i waited for more than 10 minutes for a question that could be answered in 10 seconds.

Would have loved to stay there longer! - loved the location just outside the old city center - nice clean and big enough rooms - great design of the public areas (to my taste) - awesome breakfast

- they could have included the 10 euro per room for usage of the pool and sauna into the price - the sauna door needs to be fixed - check-in was oookay timewise, but checkout was a mess. Only one person was at the counter at 11am-12pm (when most checkouts are happening) trying to handle a big line of people checking in and out. It took too long and it‘s strange, there were no more employees to help here out at the time, when it‘s obviously necessary

I loved everything about my stay! The staff was really friendly, the place is newly renovated and I love the co-working style set-up! Amazing workstations with plugs everywhere conveniently placed. Additionally, the staff took note and ensured I could drink my morning coffee just the way I liked it at no ridiculous add-on charge, which was massively appreciated! Hotels should totally do like a "coffee-only" room add-on. I'd pay for that as many people just don't eat breakfast or want to get it in town or find €24 a little overkill for breakfast. Although I must say, their waffle machines tempted me every morning :). Another thing I massively appreciated is that they respected my choice to continue to speak in English despite my passport being a German one. (Yes, I've had other hotels try to "force" me to speak in German due to my passport...). Thank you! Vielen Dank, for allowing me the right to choose to speak the language I feel most comfortable with speaking by now, without questions or judgment. When I need to visit again, I will be back! No doubt, I will stay at THIS Hotel.

The bar staffing in the lobby seemed a little arbitrary as you had to go to reception every time you wanted to use it. Better opening hours would be helpful as I watched lots of customers try to order things but then not bother because they didn't want to get up and ask at reception. I am generally not a fan of "paid spa's". I appreciate that this one was at least only €10 extra, but I would have preferred it if it was included. Note: The pool was freezing (don't think it's a heated pool) but the incredibly beautifully hot saunas made up for it! Another note: I wish Hotels would stop laying carpet in the hallways.... it's so much harder to push heavy luggage on the carpet. Guessing that's a cost thing...

I loved the clean, professional, helpful attitude of the staff. The rooms were so comfortable (we had the family room) and it was wonderful! The breakfast was the best I have ever had anywhere in my entire life. They had that day a roasted pumpkin, garlic and veggie dish with cheese and I tell you I’ve never experienced those exceptional flavors in my life. I am going to go back just for the breakfast. Location is great too. Just cross the main road and you’re in the best part of Nuremberg! The gym is so incredible!!! I wish every hotel had a gym like this one. This whole hotel is phenomenal.

Nothing…everything was phenomenal.

We like the location. Only a few minutes walk to and or from the main train station, as well as the underground U2/U3 Operahouse“ Opernhaus“. To the old town was the same it takes only a few minutes to reach to the shops etc. The DB transport Museum was only approximately 5minutes walk from the hotel itself. Everything was so very convenient. In the hotel room, the bed was sooooo comfy & bathroom amenities was there for your top to toe. There is a kettle and some sugar, except for my room. We only stayed there for 2 nights, there were no tea bags nor instant coffee sachets in the room even next day I asked for tidy up the room and after the service there is still no tea bags nor instant coffee in the drawer!!!

The cleaners could have pay more attention towards the amenities inside the rooms!! Like tea bags and instant coffee sachets??

Excellent breakfast! I really enjoyed the piping hot Belgium waffles from the waffle-maker and fresh apple, pear, and celery juice from the juicer. The room is spacious, clean, and functional. The hotel is located conveniently near the train station and Old Town. There is a swimming pool in the basement that cost additional 10 Euros per person to access. We did not use the swimming pool because of the short length of our short stay but appreciated the option.

There is a seedy business near the hotel. I think it is sports gambling center because you need to be 18+ to enter. Every time my husband and I left/returned to the hotel, we would walk by unhappy, tough-looking men smoking outside of this business. Because of this experience, I would NOT recommend other women to book this hotel if they are planning to travel alone.

Location excellent. Breakfast very good.

The floor of the shower was not non-slip. In fact I did slip and fell hurting my side and shoulder. Disappointing that the hotel did not have non slip mats but did supply me with 'spa' slippers which worked. The restaurant was closed on Sunday evening - this was not mentioned on the website nor did I see a notice in the hotel although there might have been one.

I think this is one of the nicest hotels I’ve ever stayed in. Location. It’s literally a few minutes walk from the central station in Nuremberg. The room. Everything in there was as it should be. Clean, everything working as it should. You’re provided with a little fridge as well which I thought was a lovely little touch. The shower is fantastic and you’re provided with all the toiletries and a hairdryer. Nice big tv in the room as well. Staff. I had very little interactions with the staff but when I did they were always very friendly, polite and helpful. I can’t speak on what the breakfast is like because I didn’t have breakfast on my stay. I’d like to return to Nuremberg for a longer stay in the future, and this is definitely the hotel I’ll be using.

I can’t think of anything.

Perhaps the most satisfying and lovely hotel buffet breakfast I’ve ever experienced — in any part of the world. But really, the outstanding breakfast was just “icing” on top of the already impressive “cake.” When we first arrived, we were delighted to find that the staff, the main lobby, and especially our room, were feasts for the senses. The location is also superb, as the hotel is located in close proximity to the train station and Nuremberg’s walled old city. Our stay was beyond pleasant — it was truly the best hotel experience we had during our three-week tour of Germany.

Location: superb, 3 mins to train station but far enough away from trouble there (although noise in the night if you leave the window open, which is not necessary since efficient aircon) Location (2): right across the moat from the old city, 10 mins walk to the river with uncountable number of restaurants and cafes Room: could be an older property but impeccably maintained, all new, super clean, bed big and comfy, very niece e cushions Breakfast: the usual battleground, good, complete, there is jut nothing missing there except maybe for Asian tourists their preferred food Staff: very friendly from check-in to heck out, accommodated extra requests with no fuss and promptly Parking: safe and clean under hotel and at 22 Euro for 24 hours not cheap but worth there money for convenience and safety (direct access from hotel)