What made the stay for us was the staff. One lovely gentleman welcomed us so warmly, helping us to stow our bikes, providing us with local recommendations, and personally saying bye to each guest in the restaurant before leaving for the end of his shift! The hotel is nestled in the forest down a winding lane which made for a lovely ‘escape’. The room was clean and comfortable with a lovely shower. The restaurant had a buffet salad bar and nice, pub-style food.

The self service check in room was evidently also used as a smoking room as it smelt strongly of cigarettes, but no other area in the hotel did. This style of check in could also be very difficult for an older customer.

The location of the hotel in a forest in Germany near the Luxembourg border is very quiet and peaceful. There is free parking. The hotel is housed in an old mill building. It was warm inside with the central heating working well. There is a lift and was simple to get to the second floor. The beds were very comfortable and it is certainly the place to get a quiet and peaceful night's sleep. The restaurant was convivial and the service provided amiable creating a warm atmosphere. The local wine was an excellent choice. In the morning there were fresh fried eggs with a sprinkling of herbs.

There were no English Breakfast tea bags available at breakfast. We were provided with a glass of very hot water to dip the Darjeeiing tea bags into. This is very often the way tea is served in cafés, restaurant and hotels in Germany so hardly something worthy of note.

It is a very cozy place in the hilly area not far from Trier. The wooden decoration is beautiful. They serve a very good Kellerbier and different kinds of Schnitzel. We also liked their fried mushrooms. The guy at reception and the restaurant is very friendly and helpful. Cheers.

A lady in the Biergarten is a bit rude but I assume it's a local thing. The place isn't that touristy.

Both evening meal and breakfast were very good. Kind staff.Nice location, quite and peaceful. Happy with the elevatorfor my 98 year-old mother! Also good she could stay apart together in the apartment, so that we could keep an eye on her and she didn't feel lonely!

My son would have appreciated a better matttress, he slept on the coach, however he slept well!

The hotel location was very nice, in the woods and not far from the river. The breakfast and evening meals were very good. The staff were friendly and helpful.

The room i was in needed a little TLC. The bed was clean and the room was tidy.

The hotel is in the middle of the Wasserliesch Panoramastieg, a beautiful forest and vineyard area, which gives you hours of great hiking and running. The restaurant has good food and drinks to keep you happy afterward.

Breakfast was good - nothing special but good enough. Hotel is in a very quiet area which was nice. Room was clean and comfy.

Check in was a bit problematic. We had prepaid and this seems to have been the problem. After many tries it worked, but was frustrating.

The room was clean, cozy and nice. Two separate beds were perfect for us.

Unfortunately the bathroom doors weren't really good, as they were getting stuck or the sides weren't good covered. Also we were a bit disappointed, because of a lack of hairdryer.

Lovely staff, rooms are clean and comfortable. The location is beautiful and the food was amazing. The Serbian guy who works in the restaurant was really nice to us and made our evening amazing

The place is clean, cosy and so well located. went for business trip as not far away from main cities around for good price but I think a weekend there would have been nice too. Staff is welcoming and helpful. breakfast is correct and you have everything you need - hotel staff organised it for the hour I needed it and one person was there to ask if something else is needed.